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Awareness of presence, instant messaging and WebWho

Published: 01 December 2000 Publication History

Abstract

We report from a study of how awareness of presence can affect instant messaging behavior. WebWho is a web based awareness system that visualizes where people are located in a large university computer lab. It allows students to virtually locate one another and, among other functions, to communicate via an instant messaging system. Typically, instant messages are signed with the sender's name, but messages can also be sent anonymously. The students use the messaging system to support collaborative work and coordinate social activities, as well as for playful behavior. We have performed analyses of messages logs with respect to sender location, anonymous or not, and message content. Results show that awareness of both physical presence, i.e. when both when sender and recipient share the same room, and virtual presence, mediated via WebWho, affect the message contents.

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      cover image ACM SIGGROUP Bulletin
      ACM SIGGROUP Bulletin  Volume 21, Issue 3
      December 2000
      65 pages
      ISSN:2372-7403
      EISSN:2372-739X
      DOI:10.1145/605647
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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 01 December 2000
      Published in SIGGROUP Volume 21, Issue 3

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      Author Tags

      1. awareness of presence
      2. computer-mediated communication
      3. instant messaging
      4. web visualization

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