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“Who doesn’t like dinosaurs?” Finding and Eliciting Richer Preferences for Recommendation

Published: 22 September 2020 Publication History

Abstract

Real-world recommender systems often allow users to adjust the presented content through a variety of preference elicitation techniques such as “liking” or interest profiles. These elicitation techniques trade-off time and effort to users with the richness of the signal they provide to learning component driving the recommendations. In this paper, we explore this trade-off, seeking new ways for people to express their preferences with the goal of improving communication channels between users and the recommender system. Through a need-finding study, we observe the patterns in how people express their preferences during curation task, propose a taxonomy for organizing them, and point out research opportunities. We present a case study that illustrates how using this taxonomy to design an onboarding experience can lead to more accurate machine-learned recommendations while maintaining user satisfaction under low effort.

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cover image ACM Conferences
RecSys '20: Proceedings of the 14th ACM Conference on Recommender Systems
September 2020
796 pages
ISBN:9781450375832
DOI:10.1145/3383313
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Publication History

Published: 22 September 2020

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Author Tags

  1. onboarding experiences
  2. user control
  3. user preferences

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RecSys '20: Fourteenth ACM Conference on Recommender Systems
September 22 - 26, 2020
Virtual Event, Brazil

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