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RecSeats: A Hybrid Convolutional Neural Network Choice Model for Seat Recommendations at Reserved Seating Venues

Published: 22 September 2020 Publication History

Abstract

Predicting locational choices (i.e., where one chooses to sit) is a challenging task because preferences are highly heterogeneous and depend not only on the location of the seats in the environment but also on the location of others. In the present research, we propose RecSeats - a framework to predict locational choices. The framework augments individual-level discrete choice models with a convolutional neural network (CNN) which can capture higher order interactions between features of available seats. The framework is flexible and can accommodate complexity in real-world locational choice data such as variability in the number of tickets purchased and the number and locations from past purchases. Applied to both locational choice experiment data and to ticketing data from a large North-American concert hall, we show that augmenting individual-level discrete choice models with a CNN consistently provides strong predictive accuracy.

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cover image ACM Conferences
RecSys '20: Proceedings of the 14th ACM Conference on Recommender Systems
September 2020
796 pages
ISBN:9781450375832
DOI:10.1145/3383313
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 22 September 2020

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Author Tags

  1. choice models
  2. locational choice
  3. machine learning
  4. recommender system

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RecSys '20: Fourteenth ACM Conference on Recommender Systems
September 22 - 26, 2020
Virtual Event, Brazil

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Overall Acceptance Rate 254 of 1,295 submissions, 20%

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