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Low Engagement As a Deliberate Practice of Remote Participants in Video Meetings

Published: 25 April 2020 Publication History

Abstract

Many employees who join work video meetings remotely are frustrated by technological constraints on their engagement. While we should seek to deepen engagement for those who want it, in this paper we explore how low engagement by remote employees in video meetings can also be a social choice. Employees don't always need to engage fully in all or part of a meeting, and they use the technology to help communicate that choice. We argue that video meeting systems should expand the spectrum of engagement levels for remote meeting participants.

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      cover image ACM Conferences
      CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
      April 2020
      4474 pages
      ISBN:9781450368193
      DOI:10.1145/3334480
      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Published: 25 April 2020

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      1. attention
      2. engagement
      3. meeting
      4. teleconferencing
      5. video

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