research-article

Understanding Privacy-Related Questions on Stack Overflow

Authors:

Mohammad Tahaei,

Naomi SaphraAuthors Info & Claims

CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

Pages 1 - 14

https://doi.org/10.1145/3313831.3376768

Published: 23 April 2020 Publication History

Abstract

We analyse Stack Overflow (SO) to understand challenges and confusions developers face while dealing with privacy-related topics. We apply topic modelling techniques to 1,733 privacy-related questions to identify topics and then qualitatively analyse a random sample of 315 privacy-related questions. Identified topics include privacy policies, privacy concerns, access control, and version changes. Results show that developers do ask SO for support on privacy-related issues. We also find that platforms such as Apple and Google are defining privacy requirements for developers by specifying what "sensitive" information is and what types of information developers need to communicate to users (e.g. privacy policies). We also examine the accepted answers in our sample and find that 28% of them link to official documentation and more than half are answered by SO users without references to any external resources.

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Cited By

Venigalla AChimalakonda S(2025)What are the emotions of developers towards deep learning documentation? — An exploratory study on Stack Overflow postsInformation and Software Technology10.1016/j.infsof.2024.107655179(107655)Online publication date: Mar-2025
https://doi.org/10.1016/j.infsof.2024.107655
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Lee HGao LYang SForlizzi JDas SBalzarotti DXu W(2024)"I don't know if we're doing good. I don't know if we're doing bad": investigating how practitioners scope, motivate, and conduct privacy work when developing AI productsProceedings of the 33rd USENIX Conference on Security Symposium10.5555/3698900.3699173(4873-4890)Online publication date: 14-Aug-2024
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Understanding Privacy-Related Questions on Stack Overflow

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cover image ACM Conferences

CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems

April 2020

10688 pages

ISBN:9781450367080

DOI:10.1145/3313831

General Chairs:
Regina Bernhaupt
Eindhoven University of Technology, Netherlands
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Florian 'Floyd' Mueller
Monash University, Australia
,
David Verweij
Newcastle University, UK
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Josh Andres
RMIT, Australia
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Program Chairs:
Joanna McGrenere
University of British Columbia, Canada
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Andy Cockburn
University of Canterbury, New Zealand
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Ignacio Avellino
University of Maryland Baltimore County, USA
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Alix Goguey
Grenoble Alpes University, France
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Pernille Bjørn
University of Copenhagen, Denmark
,
Shengdong (Shen) Zhao
National University of Singapore, Singapore
,
Briane Paul Samson
Future University Hakodate, Japan & De La Salle University, Philippines
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Rafal Kocielnik
University of Washington, USA

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https://doi.org/10.1016/j.infsof.2024.107655
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