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User interactions with everyday applications as context for just-in-time information access

Published: 09 January 2000 Publication History

Abstract

Our central claim is that user interactions with everyday productivity applications (e.g., word processors, Web browsers, etc.) provide rich contextual information that can be leveraged to support just-in-time access to task-relevant information. We discuss the requirements for such systems, and develop a general architecture for systems of this type. As evidence for our claim, we present Watson, a system which gathers contextual information in the form of the text of the document the user is manipulating in order to proactively retrieve documents from distributed information repositories. We close by describing the results of several experiments with Watson, which show it consistently provides useful information to its users.

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      cover image ACM Conferences
      IUI '00: Proceedings of the 5th international conference on Intelligent user interfaces
      January 2000
      288 pages
      ISBN:1581131348
      DOI:10.1145/325737
      • Chairmen:
      • Doug Riecken,
      • David Benyon,
      • Henry Lieberman
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Published: 09 January 2000

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      Author Tags

      1. context
      2. information agent
      3. intelligent information access
      4. resource discovery

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      IUI00: International Conference on Intelligent User Interfaces
      January 9 - 12, 2000
      Louisiana, New Orleans, USA

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