skip to main content
10.1145/3209626.3209627acmconferencesArticle/Chapter ViewAbstractPublication PagescprConference Proceedingsconference-collections
research-article

Social Media and Public Discourse: A Technology Affordance Perspective on Use of Social Media Features

Published: 18 June 2018 Publication History

Abstract

In this paper we present the proposal for a research study that aims at explaining the consequences of social media use on mass media content and public discourse. Social media is defined as a set of networked communication platforms that enable generation, distribution and consumption of user generated content. Technology features of the social media platforms are at the center of our analysis. The use of social media features is conceptualized using technology affordance theory. Borrowing from mass communication literature, we argue that media content is produced as a result of a dialectical relationship between media discourse and public opinion. The consequences of social media use on public discourse are conceptualized in terms of the changes in the dialectics between media discourse and public opinion resulting from the use of social media. Two types of public discourses are identified. We develop theory from extant literature to arrive at proposition on consequences of use of specific social media features on the media content and public discourse. Propositions are presented both for the general public discourse case and the context of particular type of discourses. We conclude this proposal by discussing the potential contributions of our study.

References

[1]
Otto Santa Ana. 1999. Like an animal I was treated': Anti-immigrant metaphor in US public discourse. Discourse & society Vol. 10, 2 (1999), 191--224.
[2]
Sinan Aral and Dylan Walker. 2011. Creating social contagion through viral product design: A randomized trial of peer influence in networks. Management science Vol. 57, 9 (2011), 1623--1639.
[3]
Dubravka Cecez-Kecmanovic, Robert D Galliers, Ola Henfridsson, Sue Newell, and Richard Vidgen. 2014. The sociomateriality of information systems: current status, future directions. Mis Quarterly Vol. 38, 3 (2014), 809--830.
[4]
William H DeLone and Ephraim R McLean. 1992. Information systems success: The quest for the dependent variable. Information systems research Vol. 3, 1 (1992), 60--95.
[5]
Gerardine DeSanctis and Marshall Scott Poole. 1994. Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization science Vol. 5, 2 (1994), 121--147.
[6]
Nicole B Ellison et almbox. 2007. Social network sites: Definition, history, and scholarship. Journal of computer-mediated Communication Vol. 13, 1 (2007), 210--230.
[7]
Nicole B Ellison and Danah M Boyd. 2013. Sociality through social network sites. In The Oxford handbook of internet studies.
[8]
Robert M Entman. 1993. Framing: Toward clarification of a fractured paradigm. Journal of communication Vol. 43, 4 (1993), 51--58.
[9]
Norman Fairclough. 1993. Critical discourse analysis and the marketization of public discourse: The universities. Discourse & Society Vol. 4, 2 (1993), 133--168.
[10]
Samer Faraj and Bijan Azad. 2012. The materiality of technology: An affordance perspective. Materiality and organizing: Social interaction in a technological world (2012), 237--258.
[11]
William A Gamson, David Croteau, William Hoynes, and Theodore Sasson. 1992. Media images and the social construction of reality. Annual review of sociology Vol. 18, 1 (1992), 373--393.
[12]
William A Gamson and Kathryn E Lasch. 1981. The political culture of social welfare policy. (1981).
[13]
William A Gamson and Andre Modigliani. 1989. Media discourse and public opinion on nuclear power: A constructionist approach. American journal of sociology Vol. 95, 1 (1989), 1--37.
[14]
JJ Gibson. 1979. The theory of affordances The Ecological Approach to Visual Perception (pp. 127--143). (1979).
[15]
Raghuram Iyengar, Christophe Van den Bulte, and Thomas W Valente. 2011. Opinion leadership and social contagion in new product diffusion. Marketing Science Vol. 30, 2 (2011), 195--212.
[16]
Matthew Jones. 2014. A Matter of Life and Death: Exploring Conceptualizations of Sociomateriality in the Context of Critical Care. Mis Quarterly Vol. 38, 3 (2014).
[17]
Matthew R Jones and Helena Karsten. 2008. Giddens's structuration theory and information systems research. MIS quarterly Vol. 32, 1 (2008), 127--157.
[18]
Gerald Kane, Maryam Alavi, Giuseppe Labianca, and Steve Borgatti. 2014. What's different about social media networks? A framework and research agenda. MIS quarterly (2014), 275--304.
[19]
Anat Klin and Dafna Lemish. 2008. Mental disorders stigma in the media: Review of studies on production, content, and influences. Journal of health communication Vol. 13, 5 (2008), 434--449.
[20]
Paul M Leonardi. 2011. When flexible routines meet flexible technologies: Affordance, constraint, and the imbrication of human and material agencies. MIS quarterly (2011), 147--167.
[21]
Paul M Leonardi. 2013. When does technology use enable network change in organizations? A comparative study of feature use and shared affordances. MIS quarterly (2013), 749--775.
[22]
Ann Majchrzak, Samer Faraj, Gerald C Kane, and Bijan Azad. 2013. The contradictory influence of social media affordances on online communal knowledge sharing. Journal of Computer-Mediated Communication Vol. 19, 1 (2013), 38--55.
[23]
M Lynne Markus and Mark S Silver. 2008. A foundation for the study of IT effects: A new look at DeSanctis and Poole's concepts of structural features and spirit. Journal of the Association for Information systems Vol. 9, 10/11 (2008), 609.
[24]
Shaila M Miranda, Amber Young, and Emre Yetgin. 2016. Are social media emancipatory or hegemonic? Societal effects of mass media digitization. MIS Quarterly Vol. 40, 2 (2016), 303--329.
[25]
Matthew C Nisbet. 2009. Communicating climate change: Why frames matter for public engagement. Environment: Science and policy for sustainable development Vol. 51, 2 (2009), 12--23.
[26]
Donald A Norman. 1999. Affordance, conventions, and design. interactions Vol. 6, 3 (1999), 38--43.
[27]
Onook Oh, Manish Agrawal, and H Raghav Rao. 2013. Community intelligence and social media services: A rumor theoretic analysis of tweets during social crises. Mis Quarterly Vol. 37, 2 (2013).
[28]
Onook Oh, Chanyoung Eom, and H Raghav Rao. 2015. Research note-Role of social Media in Social Change: An analysis of collective sense making during the 2011 Egypt revolution. Information Systems Research Vol. 26, 1 (2015), 210--223.
[29]
Wanda J Orlikowski. 2007. Sociomaterial practices: Exploring technology at work. Organization studies Vol. 28, 9 (2007), 1435--1448.
[30]
Wanda J Orlikowski. 2010. The sociomateriality of organisational life: considering technology in management research. Cambridge journal of economics Vol. 34, 1 (2010), 125--141.
[31]
Wanda J Orlikowski and Susan V Scott. 2008. 10 sociomateriality: challenging the separation of technology, work and organization. Academy of Management Annals Vol. 2, 1 (2008), 433--474.
[32]
Fay Cobb Payton and Lynette Kvasny. 2016. Online HIV awareness and technology affordance benefits for black female collegians-maybe not: the case of stigma. Journal of the American Medical Informatics Association Vol. 23, 6 (2016), 1121--1126.
[33]
Ann Swidler. 1986. Culture in action: Symbols and strategies. American sociological review (1986), 273--286.
[34]
Kjerstin Thorson and Chris Wells. 2016. Curated flows: A framework for mapping media exposure in the digital age. Communication Theory Vol. 26, 3 (2016), 309--328.
[35]
Emmanuelle Vaast, Hani Safadi, Liette Lapointe, and Bogdan Negoita. 2017. Social media affordances for conective action: An examination of microblogging use during the Gulf of Mexico oil spill. MIS Quarterly Vol. 41, 4 (2017).
[36]
Sebastián Valenzuela, Namsu Park, and Kerk F Kee. 2009. Is there social capital in a social network site?: Facebook use and college students' life satisfaction, trust, and participation. Journal of computer-mediated communication Vol. 14, 4 (2009), 875--901.
[37]
Olga Volkoff and Diane M Strong. 2013. Critical Realism and Affordances: Theorizing IT-associated Organizational Change Processes. Mis Quarterly Vol. 37, 3 (2013).

Cited By

View all

Index Terms

  1. Social Media and Public Discourse: A Technology Affordance Perspective on Use of Social Media Features

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    SIGMIS-CPR'18: Proceedings of the 2018 ACM SIGMIS Conference on Computers and People Research
    June 2018
    216 pages
    ISBN:9781450357685
    DOI:10.1145/3209626
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 18 June 2018

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. affordances
    2. mass media
    3. public discourse
    4. social media
    5. user generated content

    Qualifiers

    • Research-article

    Conference

    SIGMIS-CPR '18
    Sponsor:
    SIGMIS-CPR '18: 2018 Computers and People Research Conference
    June 18 - 20, 2018
    NY, Buffalo-Niagara Falls, USA

    Acceptance Rates

    Overall Acceptance Rate 300 of 480 submissions, 63%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)60
    • Downloads (Last 6 weeks)13
    Reflects downloads up to 06 Jan 2025

    Other Metrics

    Citations

    Cited By

    View all

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media