research-article

Estimating the social costs of friendsourcing

Authors:

Jeffrey M. Rzeszotarski,

Meredith Ringel MorrisAuthors Info & Claims

CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 2735 - 2744

https://doi.org/10.1145/2556288.2557181

Published: 26 April 2014 Publication History

Abstract

Every day users of social networking services ask their followers and friends millions of questions. These friendsourced questions not only provide informational benefits, but also may reinforce social bonds. However, there is a limit to how much a person may want to friendsource. They may be uncomfortable asking questions that are too private, might not want to expend others' time or effort, or may feel as though they have already accrued too many social debts. These perceived social costs limit the potential benefits of friendsourcing. In this paper we explore the perceived social costs of friendsourcing on Twitter via a monetary choice. We develop a model of how users value the attention and effort of their social network while friendsourcing, compare and contrast it with paid question answering in a crowdsourced labor market, and provide future design considerations for better supporting friendsourcing.

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Cited By

Palea DGuo ANair AAnderson RCharagulla NSu NLee D(2024)Forming Shared Interest Pods: Barriers to Self-Assembly of Interest-Based Small Groups, and Dynamics of Retaining and Giving up Control to Find Collective FitProceedings of the ACM on Human-Computer Interaction10.1145/36869848:CSCW2(1-50)Online publication date: 7-Nov-2024
https://dl.acm.org/doi/10.1145/3686984
Wang LRzeszotarski J(2023)Understanding Motivational Factors in Social Media News Sharing DecisionsProceedings of the ACM on Human-Computer Interaction10.1145/35795387:CSCW1(1-30)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579538
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Index Terms

Estimating the social costs of friendsourcing
1. Human-centered computing

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cover image ACM Conferences

CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

April 2014

4206 pages

ISBN:9781450324731

DOI:10.1145/2556288

General Chairs:
Matt Jones
Swansea University, Wales, UK
,
Philippe Palanque
Université Paul Sabatier, France
,
Program Chairs:
Albrecht Schmidt
University of Stuttgart, Germany
,
Tovi Grossman
Autodesk Research, Canada

Copyright © 2014 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Published: 26 April 2014

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CHI '14: CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2014

Ontario, Toronto, Canada

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CHI '14 Paper Acceptance Rate 465 of 2,043 submissions, 23%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

Palea DGuo ANair AAnderson RCharagulla NSu NLee D(2024)Forming Shared Interest Pods: Barriers to Self-Assembly of Interest-Based Small Groups, and Dynamics of Retaining and Giving up Control to Find Collective FitProceedings of the ACM on Human-Computer Interaction10.1145/36869848:CSCW2(1-50)Online publication date: 7-Nov-2024
https://dl.acm.org/doi/10.1145/3686984
Wang LRzeszotarski J(2023)Understanding Motivational Factors in Social Media News Sharing DecisionsProceedings of the ACM on Human-Computer Interaction10.1145/35795387:CSCW1(1-30)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579538
Park SBragg JChang MLarson KBragg D(2022)Exploring Team-Sourced Hyperlinks to Address Navigation Challenges for Low-Vision Readers of Scientific PapersProceedings of the ACM on Human-Computer Interaction10.1145/35556296:CSCW2(1-23)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555629
Zhang ZZhang ZYuan HBarbosa NDas SWang YChiasson S(2021)WebAllyProceedings of the Seventeenth USENIX Conference on Usable Privacy and Security10.5555/3563572.3563587(281-297)Online publication date: 9-Aug-2021
https://dl.acm.org/doi/10.5555/3563572.3563587
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Ferdous HAdnan K(2020)Context in Social Media Question Asking: A Practice Approach2020 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT)10.1109/WIIAT50758.2020.00137(901-908)Online publication date: Dec-2020
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Ma HCheng HYu BZhu H(2019)Effects of Anonymity, Ephemerality, and System Routing on Cost in Social Question AskingProceedings of the ACM on Human-Computer Interaction10.1145/33611193:GROUP(1-21)Online publication date: 5-Dec-2019
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Ma HYu BCheng HZhu HBrewster SFitzpatrick GCox AKostakos V(2019)Understanding Social Costs in Online Question AskingExtended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290607.3313042(1-6)Online publication date: 2-May-2019
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