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Design from the everyday: continuously evolving, embedded exploratory prototypes

Published: 16 August 2010 Publication History

Abstract

One of the major challenges in the design of social technologies is the evaluation of their qualities of use and how they are appropriated over time. While the field of HCI abounds in short-term exploratory design and studies of use, relatively little attention has focused on the continuous development of prototypes longitudinally and studies of their emergent use. We ground the exploration and analysis of use in the everyday world, embracing contingency and open-ended use, through the use of a continuously-available exploratory prototype. Through examining use longitudinally, clearer insight can be gained of realistic, non-novelty usage and appropriation into everyday use.
This paper sketches out a framework for design that puts a premium on immediate use and evolving the design in response to use and user feedback. While such design practices with continuously developing systems are common in the design of social technologies, they are little documented. We describe our approach and reflect upon its key characteristics, based on our experiences from two case studies. We also present five major patterns of long-term usage which we found useful for design.

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    cover image ACM Other conferences
    DIS '10: Proceedings of the 8th ACM Conference on Designing Interactive Systems
    August 2010
    457 pages
    ISBN:9781450301039
    DOI:10.1145/1858171
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    Published: 16 August 2010

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    Author Tags

    1. appropriation
    2. design
    3. field study
    4. iterative design
    5. messaging
    6. situated displays
    7. social practices
    8. social systems
    9. text messaging

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