skip to main content
10.1145/1658550.1658555acmotherconferencesArticle/Chapter ViewAbstractPublication PagesmumConference Proceedingsconference-collections
research-article

Formative studies for dynamic wayfinding support with in-building situated displays and mobile devices

Published: 22 November 2009 Publication History

Abstract

There is a significant disparity between wayfinding support services available in outdoor and in-building locations. Services such as Google Maps and in-car GPS allow users to examine unknown outdoor locations in advance as well as receive guidance en-route. In contrast, there is relatively little digital technology to support users in complex building architectures, e.g. institution buildings where users are generally limited to using traditional signage or asking for directions at the reception. However, recent advances in pervasive digital display technology are enabling a new range of possibilities and are making this topic increasingly subject to study. In this paper, we describe five formative studies involving 39 participants using situated digital displays, a Person Locator Kiosk, and personal mobile devices. We report our findings by gaining insights and feedback from users in order to develop wayfinding assistance for visitors in an in-building environment.

References

[1]
Chittaro, L. and Nadalutti, D. 2008. Presenting evacuation instructions on mobile devices by means of location-aware 3D virtual environments. In Proceedings of the 10th international Conference on Human Computer Interaction with Mobile Devices and Services (Amsterdam, The Netherlands, September 02--05, 2008). MobileHCI '08.
[2]
Chittaro, L. 2006. Visualizing Information on Mobile Devices. Computer 39, 3 (Mar. 2006), 40--45.
[3]
Cheverst, K., Dix, A., Fitton, D., Rouncefeld, M., and Graham, C. 2007. Exploring Awareness Related Messaging through Two Situated Display based Systems. Human-Computer Interaction, 22, 1, 173--220.
[4]
Cheverst, K., Mitchell, K., and Davies, N. 2002. The role of adaptive hypermedia in a context-aware tourist GUIDE. Commun. ACM 45, 5, 47--51.
[5]
Fitton, Dan. 2006. Exploring the Design, Deployment and Use of Hermes: A System of Situated Digital Interactive Office Door Displays. PhD thesis. Lancaster University.
[6]
Fröhlich, P., Simon, R., Baillie, L., and Anegg, H. 2006. Comparing conceptual designs for mobile access to geo-spatial information. In Proceedings of the 8th Conference on Human-Computer interaction with Mobile Devices and Services (Helsinki, Finland, September 12--15, 2006). MobileHCI '06, vol. 159.
[7]
Golledge, R. G., Dougherty, V., and Bell, S. 1995. Acquiring spatial knowledge: Survey versus route-based knowledge in unfamiliar environments. Annals of the Association of American Geographers, 85, 134--158.
[8]
Graham, C., Cheverst, K. (2004) Guides, locals, chaperones, buddies and captains: managing trust through interaction paradigms. 3rd Workshop 'HCI on Mobile Guides' at the Sixth International Symposium on Human Computer Interaction with Mobile Devices and Services, September 13, 2004, Glasgow, Scotland UK.
[9]
Kray, C., Cheverst, K., Fitton, D., Sas, C., Patterson, J., Rouncefield, M., and Stahl, C. 2006. Sharing control of dispersed situated displays between nomadic and residential users. Proceedings of MobileHCI '06, pp. 61--68, New York, NY, USA, ACM Press. 2006.
[10]
Kray, C., Cheverst, K., Harrison, M., Hamhoum, F., Muller, J. 2008. Towards a location model for indoor navigation support through public displays and mobile devices. MIRW 2008.
[11]
Kray, C., Kortuem, G., and Krüger, A. 2005. Adaptive navigation support with public displays. In Proc. of the 10th international Conference on intelligent User interfaces (San Diego, California, USA, January 10--13, 2005). IUI '05.
[12]
Lijding, M. E. M., Meratnia, N., Benz, H. P. and Matysiak Szóstek, A. 2007. Smart signs show you the way. I/O Vivat, 22(4):35--38.
[13]
Liu, A. L., Hile, H., Kautz, H., Borriello, G., Brown, P. A., Harniss, M., and Johnson, K. 2006. Indoor wayfinding: developing a functional interface for individuals with cognitive impairments. In Proceedings of the 8th international ACM SIGACCESS Conference on Computers and Accessibility (Portland, Oregon, USA, October 23--25, 2006). Assets '06. ACM, New York, NY, 95--102.
[14]
Lynch, K. 1960. The image of the city. Cambridge, Mass: MIT Press.
[15]
Müller, J., Jentsch, M., Kray, C., and Krüger, A. 2008. Exploring factors that influence the combined use of mobile devices and public displays for pedestrian navigation. In Proceedings of the 5th Nordic Conference on Human-Computer interaction: Building Bridges (Lund, Sweden, October 20--22, 2008). NordiCHI '08, vol. 358.
[16]
Passini, R. 1996. Wayfinding Design: Logic, Application and some Thoughts on Universality. Design Studies, 17, pp. 319--331.
[17]
Streitz, N. A., Röcker, C., Prante, T., Stenzel, R.,&van Alphen, D. 2003. Situated interaction with ambient information: Facilitating awareness and communication in ubiquitous work environments In: D. Harris, V. Duffy, M. Smith and C. Stephanidis, Editors, Human-centered computing: Cognitive, social, and ergonomic aspects, Mahwah, June (2003), pp. 133--137.
[18]
Tamminen, S., Oulasvirta, A., Toiskallio, K., and Kankainen, A. 2004. Understanding mobile contexts. Proc. Mobile HCI 2003, 17--32.
[19]
Thorndyke, P. W., and Hayes-Roth, B. 1982. Differences in spatial knowledge acquired from maps and navigation, Cognitive Psychology, 14, 560--589.

Cited By

View all

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
MUM '09: Proceedings of the 8th International Conference on Mobile and Ubiquitous Multimedia
November 2009
150 pages
ISBN:9781605588469
DOI:10.1145/1658550
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • University of Cambridge: University of Cambridge
  • Microsoft Research: Microsoft Research
  • Nokia Research Center

In-Cooperation

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 November 2009

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. 3D fly-through
  2. digital 2D map
  3. dynamic signage
  4. in-building navigation
  5. requirements
  6. situated displays

Qualifiers

  • Research-article

Conference

MUM '09
Sponsor:
  • University of Cambridge
  • Microsoft Research

Acceptance Rates

Overall Acceptance Rate 190 of 465 submissions, 41%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)5
  • Downloads (Last 6 weeks)0
Reflects downloads up to 13 Jan 2025

Other Metrics

Citations

Cited By

View all

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media