research-article

Coordinating tasks on the commons: designing for personal goals, expertise and serendipity

Authors:

Michel Krieger,

Emily Margarete Stark,

Scott R. KlemmerAuthors Info & Claims

CHI '09: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 1485 - 1494

https://doi.org/10.1145/1518701.1518927

Published: 04 April 2009 Publication History

Abstract

How is work created, assigned, and completed on large-scale, crowd-powered systems like Wikipedia? And what design principles might enable these federated online systems to be more effective? This paper reports on a qualitative study of work and task practices on Wikipedia. Despite the availability of tag-based community-wide task assignment mechanisms, informants reported that self-directed goals, within-topic expertise, and fortuitous discovery are more frequently used than community-tagged tasks. We examine how Wikipedia editors organize their actions and the actions of other participants, and what implications this has for understanding, and building tools for, crowd-powered systems, or any web site where the main

force of production comes from a crowd of online participants. From these observations and insights, we developed WikiTasks, a tool that integrates with Wikipedia and supports both grassroots creation of site-wide tasks and self-selection of personal tasks, accepted from this larger pool of community tasks.

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Cited By

Beaude B(2021)De quoi Wikipédia est-elle le lieu ?Wikipédia, objet scientifique non identifié10.4000/books.pupo.4094(41-54)Online publication date: 9-Jul-2021
https://doi.org/10.4000/books.pupo.4094
Wallace SPapoutsaki ATan NGuo HHuang J(2021)Case Studies on the Motivation and Performance of Contributors Who Verify and Maintain In-Flux Tabular DatasetsProceedings of the ACM on Human-Computer Interaction10.1145/34795925:CSCW2(1-25)Online publication date: 18-Oct-2021
https://dl.acm.org/doi/10.1145/3479592
Ammari TSchoenebeck SRomero D(2019)Self-declared Throwaway Accounts on RedditProceedings of the ACM on Human-Computer Interaction10.1145/33592373:CSCW(1-30)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359237
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Index Terms

Coordinating tasks on the commons: designing for personal goals, expertise and serendipity
1. Human-centered computing

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cover image ACM Conferences

CHI '09: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

April 2009

2426 pages

ISBN:9781605582467

DOI:10.1145/1518701

General Chairs:
Dan R. Olsen
Brigham Young University
,
Richard B. Arthur
Brigham Young University
,
Program Chairs:
Ken Hinckley
Microsoft Research
,
Meredith Ringel Morris
Microsoft Research
,
Scott Hudson
Carnegie Mellon University
,
Saul Greenberg
University of Calgary

Copyright © 2009 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 04 April 2009

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CHI '09: CHI Conference on Human Factors in Computing Systems

April 4 - 9, 2009

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CHI '09 Paper Acceptance Rate 277 of 1,130 submissions, 25%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

Beaude B(2021)De quoi Wikipédia est-elle le lieu ?Wikipédia, objet scientifique non identifié10.4000/books.pupo.4094(41-54)Online publication date: 9-Jul-2021
https://doi.org/10.4000/books.pupo.4094
Wallace SPapoutsaki ATan NGuo HHuang J(2021)Case Studies on the Motivation and Performance of Contributors Who Verify and Maintain In-Flux Tabular DatasetsProceedings of the ACM on Human-Computer Interaction10.1145/34795925:CSCW2(1-25)Online publication date: 18-Oct-2021
https://dl.acm.org/doi/10.1145/3479592
Ammari TSchoenebeck SRomero D(2019)Self-declared Throwaway Accounts on RedditProceedings of the ACM on Human-Computer Interaction10.1145/33592373:CSCW(1-30)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359237
Zolyomi ABegel AWaldern JTang JBarnett MCutrell EMcDuff DAndrist SMorris M(2019)Managing StressProceedings of the ACM on Human-Computer Interaction10.1145/33592363:CSCW(1-29)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359236
Sun LKraut RYang D(2019)Multi-level Modeling of Social Roles in Online Micro-lending PlatformsProceedings of the ACM on Human-Computer Interaction10.1145/33592353:CSCW(1-25)Online publication date: 7-Nov-2019
https://dl.acm.org/doi/10.1145/3359235
Ford HPensa IDevouard FPucciarelli MBotturi L(2018)Beyond notification: Filling gaps in peer production projectsNew Media & Society10.1177/146144481876087020:10(3799-3817)Online publication date: 24-Mar-2018
https://doi.org/10.1177/1461444818760870
Zhu HYu BHalfaker ATerveen L(2018)Value-Sensitive Algorithm DesignProceedings of the ACM on Human-Computer Interaction10.1145/32744632:CSCW(1-23)Online publication date: 1-Nov-2018
https://dl.acm.org/doi/10.1145/3274463
Relia KAkbari MDuncan DChunara R(2018)Socio-spatial Self-organizing MapsProceedings of the ACM on Human-Computer Interaction10.1145/32744142:CSCW(1-23)Online publication date: 1-Nov-2018
https://dl.acm.org/doi/10.1145/3274414
Redi MAiello LSchifanella RQuercia D(2018)The Spirit of the CityProceedings of the ACM on Human-Computer Interaction10.1145/32744132:CSCW(1-18)Online publication date: 1-Nov-2018
https://dl.acm.org/doi/10.1145/3274413
Puussaar AJohnson IMontague KJames PWright P(2018)Making Open Data Work for Civic AdvocacyProceedings of the ACM on Human-Computer Interaction10.1145/32744122:CSCW(1-20)Online publication date: 1-Nov-2018
https://dl.acm.org/doi/10.1145/3274412
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