Essential competencies for computing managers: Skills and dispositions
Authors: 
Suzhen Duan, 
Marisa Exter, Deepti Tagare, 
Mihaela Sabin, Shamila JanakiramanAuthors Info & Claims
Suzhen Duan, Marisa Exter, Deepti Tagare, Mihaela Sabin, Shamila JanakiramanAuthors Info & ClaimsPages 2539 - 2578
Abstract
Competencies (knowledge, skills, and dispositions) enable employers and educators to speak a common language regarding what computing graduates are expected to demonstrate on the job. This study focuses on competencies required by managers in the computing industry, based on semi-structured interviews of ten individuals in managerial roles, such as directors, project managers, and product managers with prior experience in computing-related roles. Constant Comparative for Naturalistic Inquiry was used to analyze the data. The most frequently discussed managerial skills included leadership, project management, hiring and evaluating candidates, and mentorship. In addition, professional skills such as communication, problem-solving, and lifelong learning were mentioned, along with essential dispositions that support the development of these skills, e.g., collaborative mindset, lifelong learning orientation, and self-regulation. Participants also emphasized the need to make judgments, build relationships, and collaborate within or outside their team. Career readiness in the computing industry is not limited to entry-level jobs; professionals should have the opportunity to navigate their preferred career path—whether they aspire to move down a technical or managerial path. This study can contribute to both students’ and educators’ understanding of the managerial career path and what types of competencies and experiences should be included in computing education programs to set them up for success across their career path. Implications for pedagogical approaches will also be discussed.
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Published: 08 June 2023
Accepted: 02 May 2023
Received: 30 January 2023
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