Data Protection and the Law No. 13,709/2018
In 2018, the so-called General Personal Data Protection Law (LGPD) became effective in Brazil. Inspired by the General Data Protection Regulation (GDPR), Brazilian law seeks to preserve individual rights by providing for the collection, use, and elimination of personal data.
Article 1 of the law makes clear the purpose of the new regulation: “to protect the fundamental rights of freedom and privacy and the free development of the personality of the natural person.” Article 5, on the other hand, sets out important concepts for the correct understanding and application of the law.
Among them, some relate directly to the activity carried out by Contato Seguro, regarding the treatment of the following types of data:
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Personal data: information related to an identified and identifiable natural person.
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Sensitive personal data: personal data about racial or ethnic origin, religious conviction, political opinion, union membership or organization of a religious, philosophical, or political nature, data related to health or sexual life, genetic or biometric data, when linked to a natural person.
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Anonymized data: data relating to the owner who cannot be identified, considering the use of reasonable technical means available at the time of processing.
To access the full LGPD, click here.
Data Protection and Contato Seguro
Contato Seguro always makes it possible for the whistleblower to remain anonymous. This is a fundamental issue, precisely because, often, the reports made through the Channel are quite sensitive.
Anonymity aims to guarantee the user the peace of mind and security necessary for reporting information.
In situations where the person chooses to identify themselves, the information reported continues to be treated with confidentiality and all the necessary secrecy.
All data obtained by Contato Seguro is provided by the reporting person themselves, consensually, thus respecting their intimacy and privacy.
It is important to note that only data related to the specific purpose of the report is requested.
That is to say: data that is not relevant to the report is neither requested nor recorded. Contato Seguro is concerned with asking for the information strictly necessary for the proper understanding of the reported issue, to enable the resolution of the reported problem.
The decision about whether to share the information is always a choice of the person making the report.
For more information, access the Privacy Policy.
If you have any questions or comments, or if you wish to have access to more information about the processing of your personal data, send an e-mail to our DPO, Mateus Haas, at the address: [email protected]
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