Asana engages third-party subprocessors and Asana affiliates to help us provide services to our customers. As a condition of permitting a subprocessor to process personal data, Asana (and its affiliates as applicable) will enter into a written agreement with each subprocessor containing data protection obligations at least as protective as the technical and organizational measures Asana has put into place to protect customer personal data from accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access.

For more information on Asana’s subprocessors, see the FAQ below.

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Infrastructure Subprocessors

Analytics & Data Warehouse Subprocessors

The following subprocessors will process data to provide Asana data and analytics.

Customer Support Subprocessors

The following subprocessors will process data when you engage with our support and sales teams.

Feature-Specific Subprocessors

The following subprocessors will process data if specific features are enabled within the service.

Asana Affiliates & Customer Support Contractors

Asana affiliates have entered into a data transfer agreement that sets out the data protection requirements and incorporates the relevant data privacy frameworks and/or the applicable standard contractual clauses.

Subprocessors FAQ

How do I get notified of new Sub-processors coming on board?

Click here to subscribe to Asana’s subprocessor notifications.

What is a  subprocessor?

A subprocessor is a third-party engaged by Asana and/or Asana affiliates to process personal data about Asana customers.

Why does Asana use subprocessors?

Our infrastructure subprocessors include Asana’s cloud service providers and data centers in order to store and process customer data. 

Our analytics subprocessors provide Asana with data warehouses to store and process relevant customer data and analytics data to optimize product functionality and services we provide to our customers.

Our customer support subprocessors provide Asana with services to provide customer and sales support.

Our feature-specific subprocessors allow Asana to provide certain features to our customers such as AI functionality and video messaging. Other subprocessors we utilize allow us to offer customer support and help our business meet our customers’ needs.

Do you have Data Processing/Protection Agreements (“DPAs”) in place with subprocessors?

As a condition of permitting a subprocessor to process personal data, Asana (and its affiliates as applicable) will enter into a written agreement with each subprocessor containing data protection obligations at least as protective as the technical and organizational measures Asana has put into place to protect customer personal data from accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access. 

Do you have Standard Contractual Clauses (“SCCs”) in place with subprocessors and affiliates?

Asana, Inc. and its affiliates have entered into a data transfer agreement that sets out the data protection requirements and incorporates the appropriate EU Standard Contractual Clauses (“SCCs”).

Our subprocessors may rely on transfer mechanisms such as adequacy decisions, data privacy frameworks, or SCCs. To the extent applicable, Asana will maintain transfer mechanisms (including SCCs) in order to ensure lawful data transfers. 

Where can I get more information about subprocessors?

For more information, please email [email protected].

Updates

As Asana continues to grow, we may decide to work with new Subprocessors and will provide you with notice when that happens as required under your applicable agreement with Asana.