Simplify your customer and employee experience with Yext for High Tech
Ensure prospects, customers, and employees can find the information they need with a unified search experience that joins your business's product knowledge, community resources, and support services.
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Leaders in High Tech trust Yext to power their customer and employee experiences
Solutions for High Tech
Retain customers with user-friendly support
Simplify your customer support journey by providing direct answers to customer questions in a unified search experience.
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Decrease time to resolution by helping agents find relevant support resources efficiently
Solve cases faster and more accurately by providing agents with the product expertise and community knowledge they need to help customers.
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Power seamless customer support on an API-first platform built to fit your tech stack
Easily manage content from any source using Connectors. With pre-built integrations, user-friendly API tools, web crawlers, and more, Yext helps users of all backgrounds unify their support channels.
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Let data drive your customer support and knowledge management strategy
Analyze support data your way: use in-platform reporting tools and pre-built dashboards or integrate with the analytics platform of your choice. Apply customer insights to provide better, more comprehensive support resources and pre-empt future tickets.
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Supercharge your search today
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increase in Samsung’s NPS after implementing Yext Search
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AI search is 9X faster to build on Yext than home-built solutions
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increase in ticket deflections when upgrading to Yext Search