If tracking shows that your package has been delivered, but you still have not received it, please contact your postal carrier and/or your local post office. Sometimes the USPS mistakenly marks a package as delivered but if they could not find a mailbox to put it in, or the package was too large, they usually bring it back to the local post office facility to be held. If they do not have your package and another delivery has not been attempted, please contact us and we will be happy to file a claim with USPS on your behalf.