Roll by ADP review 2024: Cost, plans, features and more

Best mobile payroll solution

Roll by ADP

Blueprint Rating

Learn More

Via ADP's website

Monthly fee

$29 + $5 per employee

Direct deposit

Yes

24/7 customer support

Yes

Pros

• Robustly-featured mobile app.
• Three-month free trial.
• Automated tax filings and deposits.
• 24/7 customer support.

Cons

• No timekeeping feature.
• No PTO tracking.
• No benefits administration tools.

Featured payroll software offers

OnPay

Learn More

Via OnPay’s website

Monthly fee

$40 per month plus $6 per employee

Direct deposit

Yes

SurePayroll

Learn More

Via SurePayroll’s website

Monthly fee

$29.99 per month plus $5 per employee

Direct deposit

Yes

Gusto

Learn More

Via Gusto’s website

Monthly fee

Starting at $40 plus $6 per month per employee

Direct deposit

Yes

Rippling

Learn More

Via Rippling’s website

Monthly fee

$35 per month + $8 per user

Direct deposit

Yes

Roll by ADP payroll software review

Pricing and plans

Roll by ADP offers one plan to all users. Its base rate is $29 per month plus $5 per employee. It also offers a generous three-month free trial. Everything is included in this price, including some features competitors charge more for, like unlimited payroll runs per month and automated tax calculations and deposits. 

Patriot, for example, requires you to upgrade from its Basic to Full Service plan for an extra $20 per month to access features such as automated tax filings. And, Payroll4Free requires an extra $25 fee for running more than 25 employees’ payroll per month. 

Roll by ADP is competitively priced for the features offered in its one plan. It may be the right payroll software for businesses needing a budget-friendly, strictly-payroll solution that offers solid functionality and customer support. However, for companies needing a more comprehensive payroll and human resources solution, Rippling or Quickbooks Payroll may be better options, despite their higher price tags. 

Features and add-ons

Roll by ADP offers these features to all users:

• Unlimited payrolls (for employees and contractors in all 50 U.S. states).
• AI-powered payroll alerts.
• The ability to pay employees and contract workers. 
• An employee self-serve portal with access to onboarding flows, pay stubs, tax papers and an editable employee profile. 
• Payroll tax calculations, deductions and filings (on the local, state and federal level).
• Same or next-day direct deposit. 
• Paper check payment options.
• Payroll reports and registers.
• New hire reporting.
• Benefits deductions.
• The ability to easily give raises or bonuses via a text-based setup.
• Garnishments payments and tracking.
• Tipped wage support (for cash or charged tips).
• QuickBooks Online integration.

Roll’s employee self-service portal runs through the software’s app and has robust features that free up managers’ time to focus on tasks employees can’t complete on their own. Employees can use the system to view and download pay and tax statements, receive payday notifications and update their information, including their marital statuses and tax withholding preferences.

Using Roll’s AI-powered, text-based platform, you can process payroll in under a minute, initiated by the text command “run payroll.” Then, you answer a few quick questions within the app to complete the task. It also learns your schedule, then offers alerts to help you complete tasks on time, such as monthly or weekly alerts to run payroll. In addition, the system will gradually learn the nuances of your payroll. If it spots something that doesn’t look right, it will send you an alert.

Roll is in the middle of the field when it comes to the breadth of its capabilities. For example, it offers more features than Wave Payroll, which doesn’t report new hires or handle wage garnishments. However, other software solutions, like QuickBooks Payroll, can track time worked and paid time off, whereas Roll can’t. Many competitors, such as OnPay and Gusto, also offer benefits administration tools and policies to help businesses retain top talent, a capability Roll is missing. 

Customer support and experience

Roll by ADP offers 24/7 live chat support through its mobile app. You can also call its customer service team Monday through Friday from 8 a.m. to 5 p.m. Eastern Time. 

Roll by ADP’s website is straightforward to navigate and offers additional support features, such as a resource center, complete with a blog covering topics surrounding payroll best practices. The resource center includes guides on how to onboard employees, run payroll reports and cash-flow management best practices. However, the resource center does not have a search function for locating blog posts and guides around certain topics. 

Roll’s mobile app is well-rated by users. Customers have given it 4.4 out of five stars on the Google Play Store and 4.5 out of five stars on the Apple App Store. Common complaints include poor customer service and software glitches; however, the company responds to most online concerns and negative feedback.

Roll by ADP vs. the competition

Roll by ADP offers a unique way to quickly pay employees from a smartphone. It provides essential features, such as a same-day direct deposit option, and features competitors like OnPay and Gusto provide at a higher price point, such as unlimited payroll runs and automated tax filings.

	ROLL BY ADP	ONPAY	GUSTO
Unlimited payroll runs	✓	In $40-per-month, plus $6 per person plan	In $40-per-month, plus $6 per person plan
Same-day direct deposit	Yes, with a small per-transaction fee	X	X
Automate tax deposits and filing	✓	In $40-per-month, plus $6 per person plan	In $40-per-month plan

See MoreSee Less

However, Roll by ADP focuses strictly on payroll processing with few tools for other employee management tasks, such as administering health benefits and setting up 401(k)s, tracking time and attendance and paying employees around the globe. 

	ROLL BY ADP	GUSTO	RIPPLING
Employee benefits administration	X	✓	✓
Global payroll processing	X	Global payroll for contractors only	✓
Time tracking	X	✓	✓

See MoreSee Less

Some competitors offer more features to attract, retain and manage large workforces, albeit at higher price points, including Gusto and Rippling. However, if you only have enough room in your budget to cover the expense of payroll processing, Roll by ADP may be the best option. 

Is Roll by ADP right for your business?

Roll by ADP stands out in the market as the best mobile payroll solution because it allows you to handle all your payroll duties from a smartphone or tablet through text commands. 

However, it lacks many features that large companies may need, such as employee time tracking, global payroll processing, automated tax filings and robust benefits administration policies and tools. If you need more than basic features to run payroll each month and can pay a little more for those features, consider competitors such as Gusto or Rippling. 

Every business owner has different payroll processing needs dictated by their company size, budget, desired features and other factors. As such, compare multiple options before making a commitment. Read our other payroll software reviews to help inform your decision.

Featured payroll software offers

OnPay

Learn More

Via OnPay’s website

Monthly fee

$40 per month plus $6 per employee

Direct deposit

Yes

SurePayroll

Learn More

Via SurePayroll’s website

Monthly fee

$29.99 per month plus $5 per employee

Direct deposit

Yes

Gusto

Learn More

Via Gusto’s website

Monthly fee

Starting at $40 plus $6 per month per employee

Direct deposit

Yes

Rippling

Learn More

Via Rippling’s website

Monthly fee

$35 per month + $8 per user

Direct deposit

Yes

Frequently asked questions (FAQs)