BLUEPRINT

Advertiser Disclosure

Editorial Note: Blueprint may earn a commission from affiliate partner links featured here on our site. This commission does not influence our editors' opinions or evaluations. Please view our full advertiser disclosure policy.

Chat-based Roll by ADP is a mobile payroll solution crafted for small businesses and powered by generative artificial intelligence (GenAI). Payroll can be processed on a smartphone or tablet in under a minute, making it the ideal choice for tech-savvy small business owners — especially those in need of a lightweight payroll solution and who handle their payroll operations while on the go.

For the cost of $29 per month, plus $5 per employee, Roll by ADP offers key payroll features such as unlimited payroll runs; automatic calculation and filing of federal, state and local taxes and next-day or same-day direct deposit.

However, there are several reasons why Roll by ADP may not be the best fit for your business. In this review, we’ll overview potential reasons and showcase the following five ADP competitors from our best payroll software list to consider instead.

Best ADP competitors and alternatives

Why you can trust our small business experts

Our team of experts evaluates hundreds of business products and analyzes thousands of data points to help you find the best product for your situation. We use a data-driven methodology to determine each rating. Advertisers do not influence our editorial content. You can read more about our methodology below.

  • 25 companies reviewed.
  • 40 hours of product testing.
  • 1,025 data points analyzed.

Top ADP competitors overview

STARTING PRICEFREE TRIALAUTOMATED PAYROLL TAX FILINGDIRECT DEPOSITTIME TRACKINGBENEFITS ADMINISTRATION24/7 CUSTOMER SUPPORT
$29 plus $5 per employee
Yes
Yes
Yes
No
No
Yes
$8 per month per user (plus add-on costs)
No
Yes
Yes
Yes
Yes
No
$17 per month plus $4 per person
Yes
Yes
Yes
Add-on
No
No
$40 per month plus $6 per month per employee
No
Yes
Yes
Yes
Yes
No
$0
No
No
Yes
No
No
No
$20 per month plus $6 per person
Yes
Yes
Yes
No
No
No

Methodology

We extensively research the key competitors within an industry to determine the best products and services for your business. Our experts identify the factors that matter most to business owners, including pricing, features and customer support, to ensure that our recommendations offer well-rounded products that will meet the needs of various small businesses.

We collect extensive data to narrow our best list to reputable, easy-to-use products with standout features at a reasonable price point. And we look at user reviews to ensure that business owners like you are satisfied with our top picks’ services. We use the same rubric to assess companies within a particular space so you can confidently follow our blueprint to the best payroll software.

Some small businesses, especially startups, solopreneurs or businesses planning to scale quickly, may find that the cost of Roll by ADP quickly exceeds their budgets. Additionally, some businesses may have more complex payroll needs than can be handled by Roll by ADP, such as the need for international payroll processing or specific HR features and software integrations that Roll by ADP does not currently offer. 

While GenAI is a notable feature of Roll by ADP, some users may be skeptical of AI-driven processes, have data-privacy concerns or desire more traditional forms of customer support rather than primarily relying on chat.

With these factors in mind, here are five alternatives to Roll by ADP to consider. 

How to choose an ADP competitor

Selecting the right payroll software is essential for seamless business operations, tax compliance and overall employee satisfaction. Here are some important factors to consider when choosing your payroll software provider: 

  • The specific needs of your business: When researching a payroll software solution, be sure to understand how it caters to your particular business needs. The payroll requirements of a company with one to 10 employees differs from one with 500 employees or more. Some businesses only need basic payroll features, while others could not function properly without access to a full suite of HR, benefits administration and reporting tools.
  • Pricing: Consider the pricing structure, setup fees, monthly costs, per-employee charge and any additional fees for added features or services. Think long-term and calculate the investment you will need to make as you add team members or if you plan to scale quickly. 
  • Ease of use: The software should be user-friendly with an intuitive interface to reduce the learning curve and the potential for errors. View user reviews and take advantage of free trials or demos to assess the software’s ease of use.
  • Software integration capabilities: Already using accounting, time tracking or HR software you love? It’s important to determine which third-party software integrates seamlessly with the payroll solution you are considering to ensure compatibility with existing internal systems.
  • Tax compliance: Determine how the software will handle tax calculations, deductions and filings at local, state and federal levels and if an automated process is a priority. Ensure these services are available in the state(s) in which you operate. Also choose software designed to stay up to date with the latest regulatory changes to ensure you remain compliant with labor laws and tax regulations.
  • Payment options and employee self-service: Look for features like direct deposit, paper checks and pay cards to offer payment flexibility. Additionally, payroll software systems that offer an employee self-service portal for access to pay stubs, tax forms and personal information can save significant administrative time.
  • Scalability, customization and reporting capabilities: As your business grows, your payroll software should be able to accommodate more employees, additional locations or even international payroll needs. As your needs become more complex, you will also need to decide how important it is for your business to be able to customize reports, pay types and other features, as well as access in-depth reporting tools to assist in analyzing payroll expenses and tax liabilities.
  • Automated features: Features like automated payroll runs, reminders and alerts can streamline processes and reduce manual tasks. If you require an automated time-tracking option, be sure to verify if the software includes this feature or integrates with other time-tracking tools.
  • Customer support: Assess the quality and level of customer support offered. Whether it’s through phone, email or chat, help should be accessible when you need it. Try using the provider’s customer support to gauge response times and knowledge levels of support representatives. 

When should you look for ADP alternatives?

Although Roll by ADP is a good option for businesses seeking a straightforward, well-rounded and mobile-based payroll solution, there are several reasons to consider exploring other alternatives.

Here are five possible reasons why Roll by ADP would not be the best fit for your business. 

1. You have complex business needs 

Depending on the unique needs of your business, you may need more than a lightweight payroll option. Businesses seeking comprehensive HR tools and support or needing access to benefits administration should consider Rippling or Gusto — and for international payroll needs, Rippling is the best alternative.

2. You have a limited budget

Roll by ADP may not be the most cost-effective payroll option depending on the size of your business. At $29 per month plus $5 per employee, costs can add up quickly as a business grows. If the price overwhelms your budget, consider Patriot, Wave or Payroll4Free. All three offer similar payroll features to Roll by ADP with a starting cost of $20 per month or less. Additionally, Payroll4Free offers a free version and Patriot and Wave currently offer 30-day free trials so you can test first-hand whether or not they will meet your needs. 

3. You want access to a variety of third-party software integrations

If your business heavily relies on certain software solutions, you may prefer a payroll system that integrates seamlessly with your existing software ecosystem. While Roll by ADP offers integration with Quickbooks Online, Gusto and Rippling offer access to hundreds of third-party applications, including accounting software, HR tools and time-tracking options.

4. Customer support preferences

While Roll by ADP offers 24/7 live chat support, some business owners may prefer the personalized assistance of other payroll providers and access to phone support with a live person. Rippling, Patriot and Gusto all offer several customer support options, including by chat, email or phone, and Payroll4Free can be contacted by email or phone. 

5. User experience

Roll by ADP’s mobile, chat-based interface caters to a specific type of user preference and, for some users, this platform style may not be appealing. For business owners seeking a more traditional interface or different style of interaction for their payroll software, all of the other five alternatives would be a better option than Roll by ADP. 

Frequently asked questions (FAQs)

Roll by ADP is designed for small businesses seeking an intuitive mobile-based payroll solution. Several notable competitors include Rippling, Gusto, Patriot, Payroll4Free and Wave payroll, all of which offer more traditional user interfaces, different complementary payroll features and a range of price points.

The best payroll service typically varies based on an organization’s unique requirements, size, budget and feature preferences. To explore the best payroll service options for your business, check out our list of top payroll software solutions

Neither Roll by ADP nor Gusto can be universally declared as superior. If a chat-based, mobile-optimized payroll system aligns with your business model, Roll by ADP might be your go-to. However, for those seeking a comprehensive platform merging payroll, HR and benefits administration, Gusto could be a better fit.

Before finalizing your choice, consider exploring trial versions or demos and reading user reviews to determine which one is best for your operational needs. And, read our full Gusto vs. Roll by ADP comparison guide.

Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.

Blueprint has an advertiser disclosure policy. The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.

Kerah is a personal finance and small business writer with over a decade of experience in B2B and B2C digital sales and marketing roles. From startups and small businesses to Fortune 500 tech companies, she has worked within organizations to implement effective systems and strategies to help impact growth and increase revenue. Kerah also provides consulting services for solopreneurs/small business owners, and enjoys photographing weddings. She currently resides in Texas with plans to travel the United States with her partner via their 200 sq. ft. RV over the next few years.

Alana Rudder

BLUEPRINT

Alana is the deputy editor for USA Today Blueprint's small business team. She has served as a technology and marketing SME for countless businesses, from startups to leading tech firms — including Adobe and Workfusion. She has zealously shared her expertise with small businesses — including via Forbes Advisor and Fit Small Business — to help them compete for market share. She covers technologies pertaining to payroll and payment processing, online security, customer relationship management, accounting, human resources, marketing, project management, resource planning, customer data management and how small businesses can use process automation, AI and ML to more easily meet their goals. Alana has an MBA from Excelsior University.