Q: What is the Professional Certificate Programme in HR Management and Analytics with upGrad?

Our HR course online is an engaging yet rigorous 5-month online program designed specifically for mid-level to senior managers, masters graduates, and working professionals to develop practical knowledge and skills, establish a professional network, and accelerate their careers. This Professional Certification in HR Management is awarded by IIM Kozhikode.

Q: What should I expect from the Professional Certificate Programme in HR Management and Analytics?

Through our HRM Course , expect to develop the capability of understanding Human Resource data and drawing insights with latest trends and key outcomes that a HR Manager needs to focus on. Get in-depth knowledge of key fundamental HR concepts & HR People Analytics and develop the capability on decision making and building HR strategies by using analytical tools. Learn how to implement analytics across the lifecycle of an employee from Talent Acquisition, Engagement, Collaboration, Retention etc. Equip learners with the most relevant knowledge using quantitative and qualitative tools required for an HR Manager.

Q: What should I NOT expect from the Professional Certificate Programme in HR Management and Analytics?

Our HR Certificate Courses are NOT going to be easy. It will require at least 6-8 hours of time commitment per week, applying new concepts and executing industry relevant projects.

Q: Which topics are going to be covered as part of the program?

Our Human Resource Management Courses cover HR Management, HR Dashboarding, Workforce Planning and Talent Sourcing, Talent Acquisition & Development Analytics, Compensation Management, Employee Retention and Performance Management, Team Collaboration, HR Practices and Benchmarking.

Q: What type of learning experience should I expect?

The content of our HR courses online will be a mix of interactive lectures from world-renowned faculty. Additionally, the program comprises live lectures or hangout sessions dedicated to solving your academic queries and reinforcing learning.

Q: Is any certification granted at the end of the program?

Post successful completion of our HR Certification Course, a Certification of completion for Professional Certificate Programme in Human Resource Analytics and Management would be granted from IIM Kozhikode.

Q: How will my doubts/questions be addressed in an online program?

Our HR course online includes peer-to-peer discussion forum where you can post your queries and your peers/faculty/teaching assistants answer your queries within a day.

Question 1

What is the Professional Certificate Programme in HR Management and Analytics with upGrad?

Accepted Answer

Our HR course online is an engaging yet rigorous 5-month online program designed specifically for mid-level to senior managers, masters graduates, and working professionals to develop practical knowledge and skills, establish a professional network, and accelerate their careers. This Professional Certification in HR Management is awarded by IIM Kozhikode.

Question 2

What should I expect from the Professional Certificate Programme in HR Management and Analytics?

Accepted Answer

Through our HRM Course, expect to develop the capability of understanding Human Resource data and drawing insights with latest trends and key outcomes that a HR Manager needs to focus on. Get in-depth knowledge of key fundamental HR concepts & HR People Analytics and develop the capability on decision making and building HR strategies by using analytical tools. Learn how to implement analytics across the lifecycle of an employee from Talent Acquisition, Engagement, Collaboration, Retention etc. Equip learners with the most relevant knowledge using quantitative and qualitative tools required for an HR Manager.

Question 3

What should I NOT expect from the Professional Certificate Programme in HR Management and Analytics?

Accepted Answer

Our HR Certificate Courses are NOT going to be easy. It will require at least 6-8 hours of time commitment per week, applying new concepts and executing industry relevant projects.

Question 4

Which topics are going to be covered as part of the program?

Accepted Answer

Our Human Resource Management Courses cover HR Management, HR Dashboarding, Workforce Planning and Talent Sourcing, Talent Acquisition & Development Analytics, Compensation Management, Employee Retention and Performance Management, Team Collaboration, HR Practices and Benchmarking.

Question 5

What type of learning experience should I expect?

Accepted Answer

The content of our HR courses online will be a mix of interactive lectures from world-renowned faculty. Additionally, the program comprises live lectures or hangout sessions dedicated to solving your academic queries and reinforcing learning.

Question 6

Is any certification granted at the end of the program?

Accepted Answer

Post successful completion of our HR Certification Course, a Certification of completion for Professional Certificate Programme in Human Resource Analytics and Management would be granted from IIM Kozhikode.

Question 7

What is the time commitment expected for the program?

Accepted Answer

At least 6-8 hours per week of time commitment is expected to be able to graduate from our HRM Course

Question 8

How will my doubts/questions be addressed in an online program?

Accepted Answer

Our HR course online includes peer-to-peer discussion forum where you can post your queries and your peers/faculty/teaching assistants answer your queries within a day.

Question 9

Is there any deferral or refund policy for this program?

Accepted Answer

Refund Policy: (Programmes without prep-session component)

Student must pay an applicable block amount for the enrolment to the HR Certified Courses. This will be adjustable against the total course fee payable by the student.
You can claim a refund for the amount paid towards the HR Certificate Courses at any time, before the Program Start Date, by visiting www.upgrad.com and submitting your refund form via the "My Application" section under your profile. You can request your Admissions Counselor to help you in applying and withdrawing for a refund by sending them an email with reasons listed.
There shall be no refund applicable once the HR Analytics course has started. This is applicable even for those students who could not complete their payment, and could not be enrolled in the batch opted for. However, the student can avail pre-deferral as per the policy defined below for the same.
Once the student pays block amount, "any" refund shall be subject to deduction of ₹10,000 processing charges.
In case of a refund, student will be solely responsible for any cancellation of loan, including but not limited to applicable loan cancellation charges levied on the total cancelled loan amount.
Request for refund must be sent via e-mail in the prescribed Refund Request Form. The refund will be processed within 30 working days after being duly approved by the Academic Committee.
Deferral Policy: (Pre- Program Commencement)

• If a student, due to unavoidable circumstances is unable to commence with the cohort and requests for a deferral before the cohort starts, we provide the opportunity for the student to defer to another batch.

• However, the student will be required to pay 50% of the total course fee amount (inclusive of taxes) before the deferral can be approved. Till this is completed, the student will be assumed to be continuing in the same cohort.

• A student can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of initial batch the student enrolled for.

• The student has time till the current cohort launch date to make the payment of the 50% program fee, post which the deferral request will expire. Once the deferral window expires and the student now asks for a refund, the above-mentioned applicable refund policy will apply.

• The fee applicable to the deferred student will be as per prevailing fee for the batch student as opted to defer to (No additional deferral fee is required to be paid).

Deferral Policy: (Post Program Commencement)

• If a student is facing severe issues in dedicating time to the course, we provide the opportunity for the student to defer to another batch.

• A student can request for deferral only once and to either of the scheduled cohorts to start in the next 1 year from the batch start date of initial batch the student enrolled for.

• The student will be required to pay a deferral fees of 10% of the total course amount fee + Taxes if any along with the differential program fees between the two cohorts

• The deferral request will be approved once the deferral fee is paid.

• Till this is completed, the student will be assumed to be continuing in the same cohort.

• The student has 7 days (including holidays and weekends) from the date of deferral request to make the payment of the deferral fee post which the deferral request will expire, and the student will continue as part of the current cohort.

• If the student completes the deferral payment, the student’s login will be disabled, the student will leave the deferred cohort and the student will start learning on the new cohort from the point of the last assignment that was graded in the deferred cohort. All grades and progress till that point will be carried forward as it is to the new cohort. For clarification, the grades of the graded assignments will be carried forward, whether the student had submitted these grading during the initial stage.

• The deferral can only be requested during the batch for which the student has enrolled is ongoing. Once the batch has completed, deferral requests shall not be entertained. For clarification, the batch completion here shall mean the “last grace deadline” as communicated by upGrad.

Question 10

Which banks allow using 0% Credit card EMI or Credit card EMI?

Accepted Answer

No cost EMI is available on credit cards from all major banks (American Express, Bank of Baroda, HDFC Bank, ICICI Bank, IndusInd Bank, Kotak Mahindra Bank, RBL Bank, Standard Chartered, Axis Bank, Yes Bank, State Bank of India, CITIBANK and HSBC)

Question 11

Is there any minimum transaction limit ?

Accepted Answer

Yes. 50,000 is the minimum.

Question 12

Standard Chartered Bank offers 18 or 24 months No Cost EMI ?

Accepted Answer

No. ONLY 12 months is available irrespective of the Program enrolled.

Question 13

Will I have to pay any extra amount for EMI transaction?

Accepted Answer

If you are availing 0% credit card EMI, upGrad will not charge any processing fees or down payment for these transactions. Your bank may levy GST or other taxes on the interest component of the EMI.

Question 14

Are there any fees or down payment?

Accepted Answer

Certain banks charge nominal processing fees between INR 99 - 500 on 0% Credit Card EMI transaction. If charged, will be billed in the first repayment installment.

Question 15

Can I use my International credit card for 0% credit EMI or Credit Card EMI?

Accepted Answer

Only the Indian bank credit cards can be used. But you can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions, this will be purely between you and your bank.

Question 16

Are there any charges in case I opt for cancellation/refund from the course after paying balance with no cost EMI ?

Accepted Answer

Yes, there will be additional charges to the extent of interest paid by the upGrad to the bank, you will be refunded only Principal amount, i.e. the amount actually deducted/blocked from your card. This deduction will be in addition to the amount mentioned in the refund policy shared with your offer letter.

Question 17

Can I Pay Using Multiple Credit Cards ?

Accepted Answer

Multiple cards can be used to complete the payments using Part payment option make sure to inform the learner, minimum transaction is INR 50000 to opt for 0% CC EMI E.g. Amount to be paid: 150000. I can pay using 2 Credit cards. Yes, Example :
HDFC Card – Part payment – INR 100000
ICICI Card – Part payment – INR 50000

Question 18

How can I opt for Credit card EMI if my bank is not listed in the 0% Credit card EMI or Credit card EMI?

Accepted Answer

You can pay the amount using the Credit card option in one shot / part payments, and later you can convert into EMI from your respective bank. The tenures and interest charged will depend on your bank. upGrad will not charge any processing fees or down payment for these transactions.

Question 19

Why is the entire amount blocked on my credit card?

Accepted Answer

Initially your bank will block the entire amount from your available purchase limit and from your next billing cycle, you will be charged the EMI amount. As you start paying your EMI, your credit limit will be released accordingly. For example, if you have made a payment of ₹100000 on 6-months EMI and your credit limit is ₹200,000 then initially your bank will block your credit limit by ₹100000. After payment of your first month EMI of Rs.15000, the blocked amount will come down to ₹85000.

Question 20

Why is interest getting charged on No Cost EMI?

Accepted Answer

Your bank will charge you interest. However, this interest charge has been provided to you as an upfront discount at the time of your payment, effectively giving you the benefit of a No cost EMI. The total amount paid during the entire EMI tenure to the bank will be equal to the amount to be paid to upGrad.

Eg. Amount payable to upGrad: INR 405000
Let's say Amount deducted at the time of transaction: INR 379850 (Principal amount) Bank charges interest of 12-15% per annum on INR 379850
[Note: Interest factor is reducing rate and not Flat rate]
EMI AMOUNT = INR 33750 x 12 = INR 405000
Effectively, you have taken loan on 379,850 instead of 405,000

Question 21

How do I know if the program is right for me?

Accepted Answer

If you like finding meaningful insights from data and if you get excited by the prospect of informing business decisions through analysis and have an analytical bend of mind, then our Human Resource Management Courses is meant for you. As long as you are able to clear the selection test (or are exempt) this Human Resource Analytics Course is meant for you.

Question 22

What is the application process for the program and what are the timelines?

Accepted Answer

The process for our HR Certification Course is as follows:

STEP-1: Complete your Application

Fill out your application and submit the required details. The Admissions Committee will then review your application including your work experience and educational background.

STEP-2: Get Shortlisted & Receive Offer Letter

Upon qualifying, an offer letter will be sent to you confirming your admission to the Human Resource Management Certificate Program

STEP-3: Block your Seat & Begin Learning

Make a quick block payment with assistance from our loan partners where required, receive immediate access to the prep content for the Training courses for HR Professionals and begin your upGrad journey.

Question 23

Is there any minimum educational qualification required to take this program?

Accepted Answer

upGrad, IIM Kozhikode, world-renowned faculty, and many industry leaders have committed a lot of time in conceptualising and creating this HRM Course to make sure that the learners can receive the best possible learning experience in HR Analytics and Management. Hence, we want to make sure that the participants of this program also show a very high level of commitment and passion.

A learner applying for our HR Certified Courses should have at least Bachelor's degree with minimum 2 years of experience or have done Masters degree.

Question 24

What are the top online courses for HR professionals, and how do they cater to different skill levels?

Accepted Answer

For foundational knowledge, online programs like People Analytics cover workplace fundamentals, while advanced courses such as our HR courses online focus on leveraging data for informed talent decisions.

Question 25

Can you provide insights into the importance of human resource analytics in modern HR management?

Accepted Answer

Using recruitment data, employee surveys, and more, HR analytics enables data-backed decisions on improving processes across the workplace lifecycle - right from talent acquisition to succession planning. This culture of metrics aligns HR with broader business objectives through evidence. Our HR Analytics course covers all that.

Question 26

What key topics are covered in HR analytics courses, and how do they benefit HR professionals?

Accepted Answer

Covering statistical concepts, Excel modelling, etc., our HR course online empowers professionals to:

Collect and process workplace data
Derive insights on risks, skill gaps
Improve retention strategies, productivity programs, etc.

Question 27

Tell me more about the certification options for HR professionals and the advantages of pursuing HR certificate courses.

Accepted Answer

While basic programs affirm overall skills, advanced HR Certificate Courses like ours validate specialised expertise in workplace data analysis, strategic transformation, etc., needed for leadership roles.

Question 28

What are the must-have skills and knowledge gained from human resource management courses, and how do they apply in real-world scenarios?

Accepted Answer

Through case simulations, real-world data application, etc., our Human Resource Management Courses include must-have skills around data-backed recruiting frameworks, workflow management, keeping employee lifecycle experiences centralised, etc., that enable enhanced operations.

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