Microsoft 365 vs. Microsoft Entra ID

I usually recommend Microsoft 365 to my clients to keep them away from the Exchange server (sorry!) Our business has a lot of issues with exchange email functions and copy machines. I always recommend they download the desktop version and use the online version as needed. You never know when you will be without an internet connection, but you can usually trust your laptop will have a decent charge, and you can still be productive! Let it sync when the powers are back on - or your connection is alive.

I think for central authentication, the problems that we run into and where it becomes more difficult is if you have end users or products that it still doesn't deal well with Apple products like MacBooks and iPad, iPhone. So the management of the Apple products is still somewhat of a problem for us.

Incentivized

• keeps me extremely organized. It is so easy to link calendars, emails, and documents.
• keeps me well connected. It is so easy to send a quick message on teams or send an email to a group (for example, my particular team within the company).
• easy to use. Everything is straightforward, making it easy to find an answer to a question. There is even a search option to figure out how to do something within Microsoft.

• Logging is quite good when it's enabled and being able to see what actions are being taken in the console and actions being performed by users such as app registrations, generating alerts on rules and things of that nature. Everything's pretty clear and easy to navigate through the console as long as you know what particular module you're looking for.

Incentivized

• Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively.
• In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected.
• In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually.

• One of which is there is a very fast rate of UI changes which impacts users who need to use it on a daily basis and for users not to experience with Microsoft, it leads to many manuals being outdated too soon.

Incentivized

There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.

Incentivized

MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.

Incentivized

The interface of the different tools (this suite has MANY different tools) is usually simple to use and intuitive, and you can always re-arrange and add or remove the task you use most frequently from the menus and task bars.

Each tool / product includes a lot of features that may require a more intensive learning, but usually Office 365 tools are simple to learn from scratch, adding more knowledge as you required more advanced features

Incentivized

I think it can be hard to manage, but only because it is so big. Any time you have a lot you can do the management of it gets harder. They do a good job making it good to use and document the product very well.

Incentivized

There has been a handful of outages but they have been either minimal or rarely severe

Incentivized

I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.

Incentivized

Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.

Incentivized

I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had

Incentivized

Most training was internally produced

Incentivized

Everything works and I use it all the time.

Incentivized

Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.

Incentivized

Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.

The Microsoft Entra ID reaches to height in comparison to other applications of Google cloud console and Amazon Web Services due to its amazing feature of provisioning and Microsoft Graph APIs. Plus ease of implementation of single sign on feature to different apps as an identity provider is a cherry on the cake

Incentivized

The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.

Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.

Incentivized

Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.

• Positively, it has increased productivity and efficiency in creating templates and being able to systemize some of the protocols we are working on putting into place.
• It has been a positive as well as most individuals and companies that we associate with also use MicroSoft 365 and therefore there is no need to have formats change in our documents when they open them up using another type of program.
• Getting work done quickly.... One and Done!!!

Incentivized

• Our business security system integrates Microsoft Entra ID daily, providing biometric authentication, seamless MFA, and full identity management.
• The software has improved operational efficiency by simplifying access to financial systems, especially for remote teams.
• Users are more satisfied because they find biometric authentication simple and convenient.

Incentivized