28,835 total
I have the paket that covers I think 5 Computers/Handys, and it's always a pain when a new Handy or computer arrives and I want to put my avira on them. How do I do it? Is there a log-in somewhere?
Where are my account details?
Date of experience: September 11, 2024
Wow! Before I discovered and installed Avira.com, my android cell phone was besieged by constant pop-up videos, redirects and ads despite blocking them. A computer store recently quoted me $150 to remove phone viruses and malware. Now, thanks to the FREE Avira scans and cleaning procedures,my phone is CLEAN and EFFICIENT AGAIN IN MINUTES! THANK YOU, AVIRA!
Date of experience: December 02, 2023
As an antivirus its great. I don't exactly need the premium features. Antivirus can be a little heavy at times but it works great it can also be a bit aggressive but stuff can be restored immediately
Date of experience: February 10, 2022
Reply from Avira
Thank you for your positive feedback.
We are glad, that you like our software and we appreciate your Feedback about our products.
I wish you all the best and stay safe.
I recently switched to Avira cause my previous antivirus gave me trouble. I purchased the prime version it works perfectly on my laptop and desktop as well. I saw people talk about data selling but I didn't have any issues with it.
Date of experience: May 05, 2022
What a amazing free antivirus so many lot of free features free VPN actually pretty good ,love Avira for 4 year using also it's user friendly
Date of experience: March 02, 2022
Reply from Avira
Thank you for your positive feedback.
We are glad, that you like our software and we appreciate your Feedback about our products.
I wish you all the best and stay safe.
The best antivirus I've ever used. There were problems with viruses. Cleaned and fixed everything, no problems, I recommend it.
Date of experience: March 17, 2022
Reply from Avira
Thank you for your feedback.
We would like to hear more about your experiences.
Therefore please contact our support via
https://support.avira.com/hc/en-us
our community https://support.avira.com/hc/en-us/community/topics
or directly via Twitter / Facebook.
Now i have not problems with my photos like before,when somebody changed one photo from my gallery.Thank you !
Date of experience: December 29, 2021
Reply from Avira
Thank you for your positive feedback.
We are glad, that you like our software and we appreciate your Feedback about our products.
I wish you all the best and stay healthy.
I have Prime @$99 yr. I was considering Avira Password Manager, @$31.99 yr, but while researching what the "extension" might do to affect my internet browsing and searech engines, decided to read some reviews. Noticed it showed 4.5 score, went to the site, and the review scores are 4.0 average, and they're only for Avira the antivirus, not the Password Manager. Turned me off. I want the straight s&*% from the company that I am paying to protect me.
Date of experience: August 01, 2024
Reply from Avira
We understand your frustration with the discrepancy in review scores and the lack of clear information about the Password Manager. We would like to look into this further. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.
Very shady I had turned off my transactions for the company because I wasn't using their service but I couldn't find the email that was associated with the account so I blocked all transactions they tried charging me every single day for about a month and then changed the name of the company doing the charging so it bypassed the block on my bank couldn't reach anyone on a customer service called multiple times and got disconnected didn't get any response they say they're always busy and their phone lines are always jam-packed but sounds like they just don't want to assist. Will potentially update review if and when my refund is handled
Update : I reached out to Facebook, where after two days of waiting I was told there was nothing they could do and to reach out to support through the method I originally started. Upon calling this time, I did speak to a very helpful representative named Tarun Sharma who was able to successfully refund the subscription after a couple save attempts.
So assuming it goes through, this would be resolved thank you
Date of experience: August 26, 2024
Reply from Avira
We understand your frustration with the recent charges and the difficulty you experienced reaching our customer service team. We value your feedback and are committed to improving our customer service experience. We will investigate this further and take appropriate steps to ensure a similar situation does not occur again.
We're sorry to hear you are facing these issues. We would like to look into this further. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.
Avira Security Antivirus & VPN is a top-notch app! Superb antivirus protection, seamless VPN, user-friendly interface, and resource-efficient. Highly recommended for Android and Windows users seeking ultimate mobile security. A must-have! 👍
Date of experience: July 21, 2023
Often detects viruses, but many fake positives. I bought the Pro version and am completely satisfied with the product
Date of experience: January 23, 2022
Reply from Avira
Thank you for your positive feedback.
We are glad, that you like our software and we appreciate your Feedback about our products.
I wish you all the best and stay healthy.
Excellent protection but intrusive when I'm debugging programs that I've written in Visual Studio. This is great option for casual home users, though.
Date of experience: October 29, 2023
The software is easy and simple to use even for non IT experts.
Date of experience: March 13, 2024
Very bad: Avira charges your credit card more than one month before your subscription expires. Never leave a valid credit card on their website if you do not want to renew anyway. Customer Service (see link in response) did not react to my email.
Date of experience: December 11, 2023
Reply from Avira
Thank you for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.
Sometimes the antivirus just crashes in background and does not notifies you about this. It just stops working and you have to restart computer for fix. And sometimes the system tray right click context menu just stops working and the only solution is reinstalling avira (repairing does not helps). And the worst problem is avira locks files the only way to unlock file is restarting. And final: the UI is really bad, very confusing for low tect people
Date of experience: October 14, 2022
Reply from Avira
Thank you for your feedback.
We would like to hear more about your experiences.
Therefore please contact our support via
https://support.avira.com/hc/en-us
our community https://support.avira.com/hc/en-us/community/topics
or directly via Twitter / Facebook.
I like because it is enough good to protect your computer by free, however I give 3 stars because of this constant scaremongering publicity that my computer is in risk and I need to subscribe. No problem with that, what annoys me is that the pub pops up when watching a film or when I am opening emails, etc. I try to close and the popup is insistent and I have to stoop what I am watching or doing in order to shutdown the Avira pub. Sometimes I feel I want to erase it from my computer, so annoying is.
Date of experience: March 07, 2024
Reply from Avira
Thank you for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.
I bought yearly subscriptions and you constantly have to restore the purchase because it thinks you haven't bought anything even though you are logged in. connection constantly fails and you have to restart you computer for it to be able to connect again. Is good but very frustrating. changed to monthly subcription to see if its any better.... but its not.
Date of experience: August 18, 2023
Reply from Avira
Hi Paige, Thank you for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.
Initially I've used the free version of Avira antivirus for a long time and It was quite good for basic protection and never had an issue. Keeping the latest cyber security threats in mind, I had to upgrade for a premium version of Avira and it is worth trying.
According to me the most important feature of Avira is that Avira products are pretty lightweight on system resources along with top class protection.
Date of experience: November 16, 2021
Reply from Avira
Thank you Nagabhushana, for your positive feedback.
We are glad, that you like our software and we appreciate your Feedback about our products.
I wish you all the best and stay safe.
Kind regards,
Florian Kobel, Avira Community Manager
It's not clear from your website if your product can be used on a chromebook - although it does say my system is compatible - this has not always been the case. Can you tell me if your product and which one is compatible for use on a chromebook?
Date of experience: October 21, 2023
Reply from Avira
Thank you for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.
Très bien mais trop cher pour ce que c'est, dommage.
Cordialement vôtre.
Jean-Christophe!
Isn't that what I said at all? On the contrary, your software is too expensive for what it is and I don't like it at all !!!, read my comment again, answer in French! , here we are in France so we have to write and speak in French! Thank you! if not your comments in English you can keep them for yourself OK ?!, thank you !!! , because FRANCE is not a colony, nor an Anglophone dominion !!!
Sincerely yours !!!
Date of experience: November 08, 2021
Reply from Avira
Thank you for your positive feedback.
We are glad, that you like our software and we appreciate your Feedback about our products.
I wish you all the best and stay healthy.
