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Con­tact

As a Thomann customer you can reach our specialists and consultants by phone, chat or email.

This is how you can reach us

Hotline
employee
employee
employee

Our customer service staff are here to help you with any queries or problems

Please have your customer number at hand when calling, if possible. In most cases, this will allow us to help you more efficiently. Just log in to your customer centre - you'll see you customer number there.
Wednesday
09:30 - 18:30
Thursday
09:30 - 18:30
Friday
09:30 - 18:30
Saturday
09:30 - 16:00
Monday
09:30 - 18:30
Tuesday
09:30 - 18:30
Thank you for understanding that we can only respond to inquiries within our working hours.
Hotline
United Kingdom(+44)+44

Please have your customer and/or order number at hand, if available.

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Fax
+49-9546-9223-24
Address
Thomann GmbH Treppendorf Hans-Thomann-Straße 1 D-96138 Burgebrach, Germany

Specialist Departments

Email Phone Fax
Brass & Woodwind brass@thomann.de +49-9546-9223-26 +49-9546-9223-24
Classic Drums classicdrums@thomann.de +49-9546-9223-7970 +49-9546-6774
DJ dj@thomann.de +49-9546-9223-441 +49-9546-9223-24
Drums drums@thomann.de +49-9546-9223-40 +49-9546-9223-24
Guitars gitarre@thomann.de +49-9546-9223-20 +49-9546-9223-24
Headphones headphones@thomann.de +49-9546-9223-6233 +49-9546-9223-24
Keyboards keyboards@thomann.de +49-9546-9223-33 +49-9546-9223-24
Lighting licht@thomann.de +49-9546-9223-45 +49-9546-9223-443
Lights International licht@thomann.de +49-95469223-6219 +49-9546-9223-443
PA pa@thomann.de +49-9546-9223-35 +49-9546-9223-24
Piano Gallery klaviere@thomann.de +49-9546-9223-34 +49-9546-9223-24
Sheet Music noten@thomann.de +49-9546-9223-60 +49-9546-9223-24
Strings streicher@thomann.de +49-9546-9223-370 +49-9546-9223-24
Studio/Synth/Software studio@thomann.de +49-9546-9223-30 +49-9546-922328
Video video@thomann.de +49-9546-9223-6217 +49-9546-9223-443

Service & After Sales

Email Phone Fax
Hotline uk@thomann.de +44-3333360099 +49-9546-9223-24
Returns, Repairs and Damages sc.cc@thomann.de +49-9546-9223-476 +49-9546-9223-24

Further Contacts

Email Phone Fax
Front Desk zentrale@thomann.de +49-9546-9223-0 +49-9546-9223-24
Marketing marketing@thomann.de +49-9546-9223-42 +49-9546-9223-24