Reasons we share personal data
We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorized.
For example, we share your content with third parties when you tell us to do so, such as when you send an email to a friend, share photos and documents on OneDrive, or link accounts with another service. If you use a Sysoon product provided by an organization you are affiliated with, such as an employer or school, or use an email address provided by such organization to access Sysoon products, we share certain data, such as interaction data and diagnostic data to enable your organization to manage the products. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.
In addition, we share personal data among Sysoon-controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.
Finally, we will retain, access, transfer, disclose, and preserve personal data, including your content (such as the content of your emails in Outlook.com, or files in private folders on OneDrive), when we have a good faith belief that doing so is necessary to do any of the following:
- Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies.
- Protect our customers, for example, to prevent spam or attempts to defraud users of our products, or to help prevent the loss of life or serious injury of anyone.
- Operate and maintain the security of our products, including to prevent or stop an attack on our computer systems or networks.
- Protect the rights or property of Sysoon, including enforcing the terms governing the use of the services—however, if we receive information indicating that someone is using our services to traffic in stolen intellectual or physical property of Sysoon, we will not inspect a customer's private content ourselves, but we may refer the matter to law enforcement.
For more information about data we disclose in response to requests from law enforcement and other government agencies, please see our Law Enforcement Requests Report.
Please note that some of our products include links to or otherwise enable you to access products of third parties whose privacy practices differ from those of Sysoon. If you provide personal data to any of those products, your data is governed by their privacy policies.
Sysoon Privacy Statement / review
Privacy statement / version #212
Last Updated: September 2021
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