Guide to Employee Development
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Learn about managing the development of employees. What does career development include? What steps are associated with Individual Development Plans? What activities can managers create to develop employees? What development-related activities should employees request?
Guide to Employee Development
- 2. Can We….? • Iden8fy employee skills and capabili8es? • Iden8fy employee gaps or interests for growth? • Encourage employees to take responsibility for developing their interests? • Free up 8me to give employee development opportuni0es? • Iden8fy development needs across the organiza8on for groups of employees and serve these needs? • Encourage employee to self-iden8fy for development opportuni0es? • Leverage what employees learn by having them share their knowledge and or mentor other employees? 2 ©2016 ITAP Interna0onal, Inc. All Rights Reserved.
- 5. The Steps for Comple8ng an Individual Development Plan (IDPs) 3. Determine a method of learning and a learning 8meframe: – Determine what type of learning/ac0vity/training/prac0ce is needed to accomplish all developmental goals. It could consist of On the Job Training (OJT), classroom training, working with a coach, shadowing others/vaca0on coverage, cross-training, mentoring or a combina0on of methods. – Iden0fy the proposed dates for the agreed upon approach; es0mate the cost of the ac0vity (if any); track the status. 4. Review and Modifica8ons – The employee should drive the review process by reques0ng a mee0ng with the supervisor and giving periodic status updates. – The plan should be reviewed when a milestone is achieved and/or modified in response to the changing needs of the organiza0on. ©2016 ITAP Interna0onal, Inc. All Rights Reserved. 5
- 6. Sample IDP Format ©2016 ITAP Interna0onal, Inc. All Rights Reserved. 6 Employee Name Posi8on / Title Office Phone Mobile Phone Email / Other Address Supervisor Name Supervisor Title Office Phone Mobile Phone Email / Other Address Goals Development (in Current Posi8on) Short-term Career Goals (6 mo. to 1 year) Long-term Career Goals (2 - 3+ years) Development Objec8ves: What do you need to do this year to work towards your career goals? (Please iden0fy each career development goal with either a C = current career development goal, ST = short term career development goal or LT = long term career development goal.) Development Requested (training, assignments, projects, details, etc.) Proposed Dates Es8mated Costs Date Completed Support Requested: What support do you need to work towards your career development goals? Planned Ac8vi8es, Resources, other Proposed Dates Es8mated Costs Date Completed Notes: Employee Signature / Date Supervisor Signature / Date
- 7. Some Clarifica8ons… • Training is what is offered by someone (classroom/webinar) / something (such as on-line) to facilitate one’s learning • Learning is what one does (for example using behaviors or knowledge gained in a training program or through reading) • Development may be training, on the job experience, working with a mentor or coach or other ac0vi0es 7 ©2016 ITAP Interna0onal, Inc. All Rights Reserved.
- 8. Sample Ac8vi8es Managers Can Create • Crea0ng rota0onal/bridge assignments (fill a vacant posi0on temporarily) – Job shadowing – Vaca0on coverage – Remote assignments (at loca0ons other than home loca0on) • Co-partnering (e.g., co-team leading) • Sedng up lunch and learn (as par0cipant; as presenter) • Approving conference aeendance • Recommending specific cer0fica0ons • Providing business simula0ons • Giving your “edge dwellers” a voice/plaiorm • Iden0fying the curious employees. S0mula0ng that curiosity/opening the doors for innova0on 8 ©2016 ITAP Interna0onal, Inc. All Rights Reserved.
- 9. Sample Ac8vi8es Employees Can Request • FINANCE: – Manage a project’s budget to develop financial and budge0ng competencies – Review the budget of a project they’re working on and make recommenda0ons – Propose a cost-cudng proposal – Create financial strategies that aim at maximizing quality and efficiency • PROJECTS: – Take responsibility for wri0ng or repor0ng on project deliverables – Lead a project team/manage a group in which the other members have the exper0se – Lead a project that requires innova0on – Lead a division-wide project or taskforce that has policy implica0ons 9 ©2016 ITAP Interna0onal, Inc. All Rights Reserved.
- 10. Sample Ac8vi8es Employees Can Request • PEOPLE MANAGEMENT: – Assume a divisional liaison role with HR on processes for: • Outreach and recruitment • Managing people issues • Chairing a selec0on commieee to fill a posi0on • Serving as a mentor • Serving as a back-up contact when the supervisor is not available • Speak at a mee0ng • Present at a conference • Run for a posi0on in a professional associa0on • Shadow one of the execu0ves at a board or senior execu0ve mee0ng ©2016 ITAP Interna0onal, Inc. All Rights Reserved. 10
- 11. Other Interes8ng Ideas • Arrange, hold and facilitate discussions with supervisors and peers • Defend your work in a fishbowl forum • Create a “let’s see if we can break it” challenge • Write a risk management strategy and con0ngency plans for your project • Get involved with draRing a mock contract • Seek opportuni0es to give presenta0ons par0cularly to non- specialist audiences • Volunteer to par0cipate in Commieees, Taskforces, Advisory Teams, Focus Groups or volunteer for a Special Assignment (could be observer, par0cipant and/or some collateral duty) 11 ©2016 ITAP Interna0onal, Inc. All Rights Reserved.
- 12. Other Interes8ng Ideas (con8nued) • Sign up for volunteer ac0vi0es outside of work (e.g. take on leadership or teaching roles) • Offer to conduct informa0onal interviews • Take an internship • Create an "affinity group" by bringing together a group of colleagues with similar interests to discuss issues and strategies • Create a reading/discussion group by invi0ng colleagues to come together to share and discuss relevant ar0cles (e.g. on innova0on) • Provide training to colleagues on a topic or skill that you have just learned or have mastered ©2016 ITAP Interna0onal, Inc. All Rights Reserved. 12
- 13. Summary • On the job development ac0vi0es may be more effec0ve than sidng through a training program • Employees are the most likely ones to iden0fy what they want or need to develop • Leaders need to be open-minded regarding what development opportuni0es interest employees 13 ©2016 ITAP Interna0onal, Inc. All Rights Reserved.
- 14. For More Informa8on About… • Development Ac0vi0es • ITAP’s Alliance (Global Consul0ng Group) Capability • ITAP’s Instruments – Culture in the Workplace Ques0onnaire™ (CWQ) – Team Ques0onnaires measuring Human Process Interac0ons • Global Team Process Ques0onnaire™ (GTPQ) • Organiza0onal Team Process Ques0onnaire™ (OTPQ) • Ac0on Learning Team Process Ques0onnaire™ (ALTPQ) • Other – Characterorama Ac0vi0es à – Learn1Thing Portal – Talent Poten0al Analysis – CybeHR App Contact ITAP at 1.215.860.5640 ©2016 ITAP Interna0onal, Inc. All Rights Reserved.
- 15. 15 Building a Culture of Safety: How cultural values impact attitudes about risk and safety and what you need to consider to ensure safety in your workplace. 1 © 2013 ITAP International, Inc. All Rights Reserved. ©2016 ITAP Interna0onal, Inc. All Rights Reserved.
- 17. Improve Your Team’s Performance • Ordering a team assessment: q Call ITAP to set up questions: 1.215.860.5640 q Each team member will receive a link to the Team Process Questionnaire™ (TPQ) q The TPQ takes 20 minutes to complete q The cost is $500 / team Inquire about licensing the TPQ and becoming certified in using this or other ITAP tools. 17 © 2016 ITAP Interna8onal, Inc. All Rights Reserved. What Pulls Teams Apart?
- 18. To order copies of my book… ©2016 ITAP Interna0onal, Inc. All Rights Reserved. Learn more about team success in Many Cultures, One Team by Catherine Mercer Bing (2015) Enter promo code OneTeam to receive 20% off from Technics Publications website, http://www.TechnicsPub.com
- 19. Catherine Mercer Bing Managing Director ITAP Americas, Inc. ITAP International, Inc. 353 Nassau Street, 1st floor Princeton, NJ 08540 USA (W) 1.215.860.5640 http://www.itapintl.com 19©2016 ITAP Interna0onal, Inc. All Rights Reserved.