Magic Quadrant for Robotic

Process Automation

Saikat Ray

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RPA —
What’s
Changed?

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RPA Is Still The Fastest Growing Software Market

63% 70%
YoY growth inquiry growth
in 2019a within Gartner

a Source: Market Share Analysis: Robotic Process Automation, Worldwide, 2019 (G00717825)
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What Customers Are Demanding

A Tactical Alternative Form of Integration

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What Customers Are Demanding

A Tactical Alternative Form of Integration

Enable Citizen Developers

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What Customers Are Demanding

A Tactical Alternative Form of Integration

Enable Citizen Developers

Intelligent Document Ingestion With AI-ML

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RPA Evolved Rapidly in Last Three Years

Citizen Developer Multipersona Complex Auto

Friendly Experience Orchestration ML, NLP

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RPA Evolved Rapidly in Last Three Years

Citizen Developer Multipersona Complex Auto

Friendly Experience Orchestration ML, NLP

Process Discovery Intelligent Composable Cloud

and Mining Document Ingestion Services Delivery

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 So What Is
Driving the
Future?

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and/oritsitsaffiliates.
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Allrights
rightsreserved.
reserved.Gartner
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registeredtrademark
trademarkofofGartner,
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anditsitsaffiliates.
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A Crowded Market

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New Players — Some of Them Are Big

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COVID-19 Implications

Accelerated Focus on Process Automation

Paper-Based High
Processes Touch

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 Summary of RPA Market

Large Players’ Influence — M&As, Pricing

Smaller Players Challenged to Scale

Expanding Capabilities — Core and

Tangential

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 The RPA Magic
Quadrant —
2020

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Magic Quadrant —
2020

Source: Magic Quadrant for Robotic Process Automation, 27 July 2020 (G00441474)
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Magic Quadrant — 2020 Leaders

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Magic Quadrant — 2020 Visionaries

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Magic Quadrant — 2020 Challengers

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Magic Quadrant — 2020 Niche Players

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 Next Steps

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 Next Steps

Align Your
RPA Goals

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 Next Steps

1 2

Identify The
Align Your
Required Key
RPA Goals
Capabilities

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 Next Steps

1 2 3

Identify The
Align Your Choose Your Best
Required Key
RPA Goals Fit Vendor
Capabilities

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Recommended Gartner Research

Magic Quadrant for Robotic Process Automation

Saikat Ray and Others (G00441474)
Critical Capabilities for Robotic Process Automation
Naved Rashid and Others (G00465756)
Move Beyond RPA to Deliver Hyperautomation
Saikat Ray and Others (G00433853)

For information, please contact your Gartner representative.

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