The skys

the limit
Operations
at McKinsey

Welcome
We are an exciting place
to enhance your knowledge
and to boost your career.

Welcome to
the McKinsey
Operations
Practice
With our broad reach across
industries, functions, and
geographies, we speak
our clients languages.
We live where they live.
We understand their
business. We help people
and companies explore
extraordinary opportunities,
manage and sustain growth,
and maximize revenue.

McKinsey & Company is the

worlds leading management
consulting firm.
Since 1926, when McKinsey
& Company was established
in the United States, we have
steadily grown into a leading
global professional services firm
that attracts, develops, excites,
and retains exceptional people.
We are the trusted advisor
and counselor to many of the
most influential businesses
and institutions in the world.
Our clients include 80 of the
worlds 100 largest industrial
companies. In addition, we
advise public sector bodies and
charitable organizations as well
as medium-sized businesses.
The issues we tackle are no
less diverse than our clients
themselves. We focus on all
topics that significantly affect
a companys performance:
finance, strategy, organization,
technology, marketing, and
the subject of this document,
operational improvements.
We are problem solvers with a
passion for excellence. We are
intellectually curious and highly
collaborative. We minimize
hierarchy. We come from all over
the world. Our backgrounds
and areas of expertise
are diverse; our collective
experience is rich and varied.

We speak over 100 languages and

represent over 120 nationalities.
McKinsey is an exciting place
to enhance your knowledge
and to boost your career.
Our value proposition, Building
Global Leaders, sums up
what McKinsey offers as an
employer. Both high potentials
and experienced hires have the
opportunity to develop their
full leadership capabilities in a
global environment. The truth of
this statement is nowhere better
proved than by the presence
of countless McKinsey alumni
on the boards of companies
with revenues in the billions
or in key positions at private
and public institutions.

About us

The Operations Practice at

McKinsey helps our clients to
transform every aspect of their
operations, from manufacturing
to customer support.

About the
Operations
Practice
Excellence in operations makes a decisive competitive
difference for many of the worlds most successful
companies. The Operations Practice at McKinsey
helps our clients transform every aspect of their
operations, from manufacturing to customer support.
Our impact is seen in dramatic improvements in
efficiency, productivity, quality, and flexibility giving our
clients the tools they need to dazzle their customers,
delight their employees, and devastate their competitors.
McKinseys Operations Practice is the largest such
practice both in terms of the number of projects
it undertakes and consultants it employs among
comparable groups at other consultancies. Within
McKinsey, it is one of the most successful and fastestgrowing functional practices. Today, the practice
operates in some 55 locations worldwide.
Our practice has supported more than 700 new
projects in the last two years meaning that one out
of every four McKinsey projects involves Operations
topics. A list of our clients reads like a Whos Who
of international companies.
More than 230 consultants belong to the Europe, Middle
East and Africa (EMEA) arm of the Operations Practice.
Many joined us as experienced hires with relevant
professional backgrounds. These dedicated specialists
are joined by a further 300 consultants who participate
in Operations work on a case-by-case basis.
Consultants from the Operations Practice work handin-hand with those from our industry practices, each
contributing their own strengths in order to develop
and implement tailored solutions to our clients
most pressing challenges.

Our work for clients can take many different forms.

W
 e give them the tools to improve their
performance, with approaches like lean
manufacturing, design-to-cost, supplier
development, and global sourcing
W
 e help them to improve their relationships
with their customers, with better product
designs and better service and sales strategies
W
 e help them develop knowledge and
skills continually to improve their own
performance, through targeted training
and capability building programs
W
 e help them set the right course for the future,
by designing smarter, more flexible supply
chains, for example, or building responsive
global production networks. We also take
advantage of new opportunities in IT or
outsourcing, for example
The Operations Practice helps clients in a wide range
of industries. High tech and telecommunications,
the automotive and assembly industries, and metals
and mining have the largest share of projects, but
healthcare, banking and securities, travel and logistics,
retail, hospitality, insurance, and consumer goods
are close behind.

Our practice has supported more

than 700 new projects in the last
two years meaning that one out of
every four McKinsey projects involves
operations topics. A list of our
clients reads like a Whos Who
of international companies.

Work formula
New and more experienced
consultants, various
nationalities, and different
academic and professional
backgrounds and skills:
for us, mixed teams are
standard procedure.

How we
work
Our unique way of working is the reason for our success.
We offer an inspiring, enriching atmosphere for both our
clients and our McKinsey colleagues.
Impact
Our goal is to achieve the greatest possible impact for
our clients. The approaches we develop are uniquely
tailored for each client situation. We are not interested in
off-the-shelf answers. Instead, we find solutions that are
creative, pragmatic, and viable for the long term, keeping
our eyes fixed on improving our clients performance.
Lasting success
Our solutions are designed for ongoing impact. We work
closely with our clients employees, not only to solve
problems, but also to coach and train them giving them
the knowledge and skills they need to implement and
continue to develop solutions on their own.
Top-management perspective
Successful solutions start at the top. Real change is
never possible without the backing of the companys
leaders and their willingness to take responsibility.
For this reason, we take a top-management perspective
when analyzing and solving problems and work
primarily with decision makers from upper and
middle management.
Expertise
Our capital consists of knowledge and ideas.
We have developed a number of tools and techniques
to build the skills crucial for our work. Every year
we invest a significant fraction of our revenue in the
systematic creation, development, and communication
of knowledge.
Global network
Our practice is backed by a network of consultants
around the globe who together possess a unique
wealth of knowledge and experience in all regions
and industries. They support our consultant teams
by answering in-depth questions on specific industry
or functional topics.

Diversity
New and more experienced consultants, various
nationalities and different academic and professional
backgrounds and skills: for us, mixed teams are standard
procedure. Our experience shows that diversity creates
the productive atmosphere that is a prerequisite for
innovative solutions and an inspiring work environment
for everyone.
Training
We also take targeted and intensive actions continually
to develop both our teams and every single consultant.
Thanks to our commitment to capability building, our
consultants can choose from a broad spectrum of
training and coaching opportunities to develop their
group or individual as well as technical skills. Every
consultant is free to devote several days per year
to this purpose.
Confidentiality
Earning and winning the trust of our clients is our highest
priority. We treat all client data and information with the
strictest confidentiality, both during a project and once
it has been completed.
Independence
We advise our clients to the best of our ability and
knowledge, maintaining our independence and
objectivity at all times. When necessary, we are
willing to address unpleasant truths.

Successful solutions start at

the top. Real change is never
possible without the backing of
the companys leaders and their
willingness to take responsibility.

Service lines
Our distinctiveness comes as
much from the breadth of our
expertise as from its depth.

Functional service lines

within the Operations
Practice
The tasks that make up the field of Operations are as
extensive as they are diverse. Together, our consultants
have deep expertise across the full range of Operations
topics: product development, capital productivity,
purchasing and supply management, manufacturing,
service operations, supply chain management, and
McKinsey Implementation. Our distinctiveness comes as
much from the breadth of our expertise as from its depth.
We recognize that our clients operations are highly
interdependent, and we adopt an integrated approach
when helping them, diagnosing issues across regional
and functional boundaries and then proposing changes
wherever they will deliver the most impact.
Product Development
The Product Development service line has developed
deep expertise in nearly every aspect of the product
development function. We help clients achieve profitable
growth by improving the productivity and effectiveness
of their product development system and by working
with them to create higher-value products and services
and more attractive product lines.
Better research and development functions depend
on staff with superior competence and capabilities.
They need to integrate complex and diverse activities
smoothly, both within the organization and beyond in
their supply networks. And they need to ensure they
are devoting their efforts to smart products that will
deliver maximum value. We help companies to transform
their R&D functions and build capabilities to achieve
and sustain these objectives.
Product development is a global business, and we
also help our clients to meet the challenges of
globalization: developing products for diverse and
rapidly changing markets, making the best use of R&D
talent and resources wherever in the world they are
found, and collaborating seamlessly across functional,
geographic and corporate borders.

Capital Productivity
We help our clients in capital-intensive industries to
grow profitably by maximizing the value of their capital
expenditure investments, both at the individual project
level and across entire project portfolios.
We provide owners or developers with an unbiased
assessment of the readiness of their projects to proceed,
helping them to make better informed funding decisions
for capital projects by applying the same analytical rigor
to capital investment projects that they do to mergers
and acquisitions.
We work closely with owners, developers, and
contractors to optimize design, reduce costs, and enable
faster construction. By doing this we help companies
maximize the value of large capital projects and increase
the predictability of their outcome. We also build our
clients capabilities, helping them to develop world-class
capital project organizations and operating systems.
Our work draws on our deep industry insights, and
on knowledge and relevant expertise from across the
Operations Practice like our procurement and lean
manufacturing skills and from other parts of the firm
like the Risk and Organization Practices.

We recognize that our clients

operations are highly interdependent,
and we adopt an integrated approach
when helping them, diagnosing
issues across regional and functional
boundaries and then proposing
changes wherever they will deliver
the most impact.

We help companies apply lean

principles to their support functions
to improve efficiency dramatically.
Purchasing and Supply Management
Smart purchasing practices have a fundamental effect
on companies costs and quality, and hence their
profitability. Purchasing decisions also play a critical
strategic role, enabling access to new technologies and
controlling supply risks. The Purchasing and Supply
Management service line helps clients build competitive
advantage through sustainable world-class purchasing
and supply management capabilities, addressing
all external spend.

Manufacturing and the

Production Systems Design Center
Today, companies have to deal with volatile markets
and severe price pressure. To manufacture profitably
in this environment, they must develop an operating
system that is highly efficient and able to adjust swiftly
to changes in demand.
The Manufacturing service line helps clients to achieve
rapid and lasting performance improvements. Starting
with the principles of lean, we help companies to build
the right operating systems, the supporting management
infrastructures and the right mindset in the organization.

Our approach covers the entire strategic sourcing value

chain, including supplier selection, management, and
development; the sourcing of innovation, products, and
services; performance transformation of the purchasing
and supply management function; global sourcing;
organizational changes, and process improvements.

We help clients from all types of industries airlines,

manufacturing companies, utilities, and even hospitals
to apply these lean principles and philosophies and drive
business performance. The Manufacturing service line
supports all areas of our clients operations, including
classical shop-floor lean transformations, improving field
force effectiveness, optimizing back-office operations,
accelerating warehouse logistics or driving overall
equipment effectiveness, just to mention a few.

We adopt a highly collaborative and hands-on style

with our clients to solve their most important issues
in purchasing and supply management. We place special
emphasis on total cost of ownership. Our teams also
develop integrated programs from a unique collection
of proven, tailored problem-solving tools.

The Production Systems Design Center, part of

the McKinsey Manufacturing service line, is our training
center for operational transformation expertise.
Within a special two-year training program, we develop
our junior consultants to become specialists in lean
manufacturing and service operations.
Unique in the consulting industry, the Production
Systems Design Center gives our consultants the
opportunity to learn all about lean operations, both
in theory and in practice. During their time there, they
will work closely with people on all hierarchical levels
and in many different industries.
Over the past 10 years this hugely successful
program has been expanded to include five
training centers in London, Lyon, Hamburg,
Gothenburg, and Madrid. Further training centers
are planned in Dubai and Johannesburg.

Service Operations
The Service Operations service line helps companies in
all service sectors, from banking to telecommunications
and from high-tech to retail, to use their service offerings
as a source of competitive advantage and to deliver the
best service in the most efficient and effective way.
We help our customers design, transform, refine, and
improve their full spectrum of service operations. Our
work encompasses process optimization in frontline operations in retail stores and bank branches,
back-office and transaction processing operations,
after sales service, support and maintenance,
customer service operations, and call centers. We
also support our clients at a strategic level, helping
them choose the best service offerings for their
customers and deliver them at the right level.
The services companies deliver internally are also
an important part of our work. Corporations rely on
their support functions such as human resources or
controlling in order to manage their staff and their
finances or to defend their intellectual property.
These support functions are growing in importance,
both as targets for efficiency improvement and
because of their strategic significance in managing
complexity, enabling organizational flexibility,
and creating competitive advantages.
The Service Operations service line works with the
full range of support functions, including human
resources, IT, legal, sales, and other general and
administrative functions. Our work can range
from focused optimization of single functions
to full-scale, multi-year transformations of a
companys complete administrative resources.

Supply Chain Management

Complex, sophisticated supply chains knit the global
economy together. The Supply Chain Management
service line helps our clients make significant
improvements in customer service while reducing
invested capital and cost by transforming and optimizing
their supply chains from end to end.
Supply chain projects encompass strategy and
transformation, supply chain planning, process and
network optimization, IT, and operational efficiency.
A project might involve turning around the global
distribution network of a manufacturer in order to
improve service and free up working capital, optimizing
supplier-to-store logistics in retail, or introducing global
supply chain planning processes.
Supply chain work involves the use of cutting-edge
analytical tools for planning, network and logistics
optimization problems, but we also put major emphasis
on hands-on transformation and capability building.
For example, we work hand in hand with client planning
personnel to implement new planning processes
or with warehouse personnel to transform operations
in their facilities.

McKinsey Implementation
The newest initiative in the Operations portfolio,
McKinsey Implementation is specifically designed to
help clients put improvement strategies into practice
throughout their organizations. By working with and
through the line, we make sure clients get sustained
financial impact, repeatable, scalable operating
processes, and new and stronger skills embedded
where they are needed. We support client senior leaders
and line managers mostly through long-term coaching
and capability building. The distinctive experience and
influencing skills of our practitioners ensure that our
tailored programs not only quickly deliver results but are
also built to last, with clients well-equipped to support
and improve the new way of working.
To achieve this, we contribute to diagnosing symptoms
of value leakage (e.g., opportunities not converted or
benefits not sustained) and the client organizations
basic effectiveness in delivering and sustaining
change. We then guide clients on setting up the right
operating system and management infrastructure and
on encouraging the right mindsets and behaviors. At
client site we are typically responsible for the entire
implementation project, including project management,
running the program office, and coaching and training
employees at all levels. We apply our core skills in
delivering the business transformation and building
clients management capability in the areas of lean
manufacturing, supply chain management, purchasing,
and product development. We support clients in all
types of industries from mining and manufacturing to
banking and retail sales. This gives us the opportunity
to work closely together with other experts and build up
functional skills in various areas. The overall benefits for
clients are truly best practice rapid, integrated change
backed up by the leadership capability and global
expertise only McKinsey can deliver.

We apply our core skills in delivering

the business transformation and
building clients management
capability in the areas of lean
manufacturing, supply chain
management, purchasing, and
product development.

Pace setters
In addition to serving clients
directly, our consultants
are involved in many
groundbreaking initiatives
that make our practice a pace
setter in a number of areas.

Setting
the pace
In addition to serving clients directly, our consultants
are involved in many groundbreaking initiatives that make
our practice a pace setter in a number of areas.
Model Factories
To help guide our clients into new territory, our practice
is currently cooperating with academic institutions in
Germany and France on three projects: the Center for
Industrial Productivity in Darmstadt, Germany; INEXO in
Lyon, France; and the Green Model Factory in Munich,
Germany. Similar cooperative efforts are under way in
other countries such as Morocco, Italy, and South Africa.
The Center for Industrial Productivity is a cooperative
effort between McKinsey and the Production
Management, Technology, and Machine Tools Institute
at the Technical University of Darmstadt.
INEXO has received strong support from the French
government for improving processes and lean
know-how in schools and SMEs. Project partners
are four leading French universities: ECAM, EC Lyon,
ENSMSE, and ENSAM.
Our research has shown that manufacturers typically
have the potential to reduce their energy consumption
by 35 percent or more. The Green Model Factory was
designed in 2009 to help companies understand how
to achieve such savings. Working on a real production
process, students can try out their energy-saving ideas
step by step and directly test how well they work. Our
partner for the Green Model Factory is the Institute for
Machine Tools and Industrial Management (iwb) at the
Technical University of Munich.

Global Sourcing Centers

Our clients conduct business around the world.
For many, the ability to source products and
services from best-cost countries is becoming
increasingly important. Our Global Sourcing
Centers in Poland, India, China, Mexico, and Brazil
are prepared to help them on this journey.
The sourcing specialists in our Sourcing Centers
possess unique expertise in markets, industries, and
suppliers in their regions. They can help clients decide
which categories of materials are best suited to sourcing
from their respective region. The specialists work with
clients to identify and select new suppliers, provide
support during the offer and negotiation phases, and are
instrumental in setting up local purchasing organizations.

Working on a real production process,

students can try out their energysaving ideas step by step and directly
test how well they work.

Supply Chain Management Center

of Competence (COC)
The SCM CoC team consists of practitioners with
deep supply chain management and analytics
expertise (typically MBA/Mtech with three-five years
of pre-McKinsey experience in SCM/Analytics).
Currently the team has eight CoC experts with
many years of SCM and analytical experience.
We employ a proprietary 360-degree diagnosis
methodology to generate quick insights into the
performance assessment of clients supply chains.
Often, we follow up with deep-dive SCM diagnosis.
We help our clients with advanced supply chain modeling
approaches, using off-the-shelf models and tools. We
also develop custom models for SCM situations on a
number of platforms, depending on clients needs.
We provide support in the implementation of supply
chain improvement projects, and we help our clients to
develop supply chain performance dashboards to give
them real-time visibility of their supply chain operations.
The SCM CoC has served more than 65 clients
across the globe in the last 24 months alone.

We help our clients with advanced

supply chain modeling approaches,
using off-the-shelf models and
tools. We also develop custom
models for SCM situations
on a number of platforms,
depending on clients needs.

Design-to-Value Labs (DtV)

Design-to-Value is an integrated approach that helps
companies develop an attractive product offering.
Design-to-Value optimizes market coverage, product
margin, quality, operational complexity, and innovation.
In our four DtV labs located in Munich, Chicago,
Taipei, and Delhi, our Product Development experts
help clients identify and implement ideas to increase
customer value while lowering total product costs.
In the labs, client products ranging from laptops
and refrigerators to gas pumps, chocolate bars, and
ballpoint pens are benchmarked against competing
products, assessed from the customer perspective
and later torn apart piece by piece to identify and
optimize the cost of each individual component.
More than 500 technical consultants are members of
our design-to-value labs. To date, they have analyzed
more than 400 products from a wide range of industries.
The results speak for themselves: by increasing
customer value and reducing product cost, clients
can typically increase their margin by 15 percent.
McKinsey Capability Center
The McKinsey Capability Center (MCC) is McKinsey
& Companys learning facility, helping our clients to
scale and sustain their business transformation efforts
by developing the capabilities of their employees. The
MCC uses an experiential learning approach with
a unique set of highly interactive capability building
modules. Each module immerses participants in
realistic environments that facilitate learning by doing
through hands-on experience in real-life simulations.
The MCC applies state-of-the-art McKinsey knowledge
and expertise from different industries and functions
to help participants learn how to improve effectiveness
and efficiency in their own organizations. Clients can
study a range of different topics, including Supply Chain,
Lean Manufacturing, Service Operations, Product
Development, Sourcing, and Energy Productivity.

Who we are
The process of gaining the
clients trust and becoming
recognized as a thought partner
is intensely rewarding.

Our people

CARLO,
UNITED KINGDOM

DIEGO,
GERMANY

Position before McKinsey:

Senior Business
Improvement Manager

Position before McKinsey:

Global Commodity Manager

I joined McKinsey after eight

years of business experience
mainly as a Six Sigma
professional in various industries
from oil and gas to financial
services. Joining the McKinsey
Service Operations service line
was just the perfect fit. It helped
me learn from bright people,
broaden my experience, and
follow my passion for Operations
to the next level.
The learning curve has been
amazing and quite challenging
especially in the first few months:
a completely different way of
working from anything I had
experienced before. But if you
are open and prepared to learn
and change, there is no better
way to grow and develop your
knowledge skills and passion.

>

The learning curve has been amazing and quite

challenging especially in the first few months:
a completely different way of working from
anything I had experienced before.

I was initially surprised by how

much time all members of the
practice dedicate to activities not
directly connected to clients, but
soon realized that this is what
makes us distinctive. I especially
appreciate the huge amount
of knowledge that exists in the
practice and the willingness
of each and every member to
share their experiences. When
I approached my first client
project, I felt that I could hit the
ground running.
In Operations in particular,
you often talk to people that
have been in the business for
years and believe they have seen
it all. The process of gaining
the clients trust and becoming
recognized as a thought partner
is intenselyrewarding.

RODRIGO,
FRANCE

JOHN,
UNITED KINGDOM

Position before McKinsey:

Plant Manager

Position before McKinsey:

Supplier Development Engineer

Just two days after joining

I was already driving a big work
stream for a major steel producer.
The support from the Operations
community, with people that are
always ready to help when you
reach out to them, made the
transition much easier.

After studying Engineering,

Economics, and Management
at university, I went into
manufacturing initially in
can-making and then the
automotive industry. However,
I found the level of challenge and
pace of progression frustratingly
slow. And so after five years,
I decided to try something
different and joined McKinsey
at the Production Systems
Design Center in 1998. In some
ways, I was a reluctant recruit,
having preferred industry over
the service sector. In fact,
I soon found I could have a
much greater impact influencing
change as an outsider than
I could from the inside.

I have had the opportunity to

see the birth and growth of
a full-fledged transformation
journey at a client, helping
them from the initial discovery
phase, through the start of the
journey and the development
of their internal capabilities, to
the rollout to other divisions.
Looking at their success, at the
cultural change that has been
achieved, and establishing a
long-term relationship with them
by moving from consultant to
trusted thought partner, is the
most rewarding professional
experience that I have had.

>

Our first project ever was at a small, privately

owned business on a single site, which meant that
we really could redesign almost every aspect of
the process and the way the place worked. It was
a fantastic learning experience.

I was the very first recruit to our

first Production Systems Design
Center (we now have several
around the world). It was very
exciting to help build something
new and innovative within
McKinsey. So I loved it from the
start, defining our approach to
transforming operations and
engaging the workforce to make
sure that improvements were
sustainable. Our first project
ever was at a small, privately
owned business on a single site,
which meant that we really could
redesign almost every aspect
of the process and the way the
place worked. It was a fantastic
learning experience.

MIA,
SWEDEN

FABRICE,
BELGIUM

Position before McKinsey:

E-Supply Chain Manager

Position before McKinsey:

Manager Production
Engineering

From Day 1 with McKinsey

I experienced a warm and
welcoming attitude from
everyone around me from the
Operations practice, the local
office, and others.
The first two weeks of training
equipped me with a lot of useful
knowledge and connected me to
friends who have since then been
an important part of my network.
At the end of the training I was
staffed to my first project, which
was a purchasing transformation
for a Scandinavian client. The
McKinsey team helped me make
my first weeks a smooth ride,
and immediate contacts with
several colleagues from the
Operations Practice made me
feel at home. Since then I have
been continuously impressed
by the extensive knowledge
and the supportive atmosphere
throughout McKinsey.

>

The McKinsey team helped me make my first

weeks a smooth ride, and immediate contacts
with several colleagues from the Operations
Practice made me feel at home.

In my early months I realized

that I needed to adapt my
behavior from a senior manager
to a McKinsey consultant.
For someone passionate about
action, it was very tempting
to take the topics into my own
hands rather than guide the
clients to action. But thanks
to great feedback from my
colleagues, I quickly learned
to lead from behind with great
results and personal satisfaction.
Its gratifying to see people move
forward with my input.
As the father of two children aged
7 and 10, I took extreme care to
preserve my personal life and
made it back to the office most
Fridays. Thanks to this high level
of focus (from early on) to ensure
that my children would not be
negatively affected by my new
working style, I have increased
the quality of my relationships
with them and am enjoying
the moments we have together
more than I did during my
previous job.

PAVEL,
RUSSIA

JOAO,
SOUTH AFRICA

Position before McKinsey:

Project Manager Lean Six
Sigma Black Belt

Position before McKinsey:

Project Manager

After seven years of professional

experience I wanted changes,
wanted to try myself in different
industries, do something exciting,
learn new things. Work at
McKinsey has exceeded all my
expectations it is a constant
learning process, and the variety
of projects that I can do means
I never get bored.
My first project was in the woods
of Siberia with a team of loggers.
Once the car broke down and we
had to walk 10 km through the
forest and across a swamp. Then
we had to build a fire to warm up
while waiting for a car to pass by
on the deserted road and pick
us up. I made really good friends
with the team that day, and the
workshop that we had in the
woods by the fire was my most
successful one.
The Operations practice in
McKinsey is unique, because it is
not enough just to prepare a nice
presentation with great ideas. We
have to be there with our client,
working together to implement
our ideas and make sure they
really bring the expected results.

>

McKinsey has offered me huge learning

and growth on every project Ive been
involved with. Ive learned as much working
side-by-side with executives on countryshaping challenges as I have from the very
experienced, global McKinsey network.

With a passion for capital

productivity, Ive been extremely
fortunate in my time with
McKinsey to work on some
of the largest capital projects
and portfolios in the worlds
energy, petroleum, and mining
sectors. Its a very personal
reward to read the local business
newspapers and know the role
that McKinsey is playing in these
topical projects.
McKinsey has offered me huge
learning and growth on every
project Ive been involved with.
Ive learned as much working
side-by-side with executives on
country-shaping challenges as I
have from the very experienced,
global McKinsey network.
Ive been very fortunate to
manage my lifestyle closely. My
wife has her own professional
career in medicine. McKinsey
has offered me support and
sufficient flexibility to balance
our complicated schedules
wherever possible.

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Make a real difference
At McKinsey, you dont just have a chance to make
a difference you have an obligation. Because you
regularly work with new clients and topics, you
have many opportunities to develop quickly, both
professionally and personally.
Along the way, close mentoring and coaching often
by partners will help you find your way and build your
skills, develop a personal network, and draw on the
know-how of your colleagues. Thanks to this mixture
of challenges and support, you will find yourself on
a uniquely steep learning curve.
Operate at the top management level
Starting on your very first day at McKinsey, you will be
a full member of a project team working directly with
the top managers of one of our clients to solve
strategic and operational problems. Our close working
relationships with many leading national and international
companies mean your access to impressions and
experiences as well as development and career
opportunities is virtually unlimited.
The broadest range of opportunities
At McKinsey, you are generally staffed to the projects
of your choice subject to availability, and all industries
are open to you. As an experienced hire with relevant
professional experience or a consultant within our
network, you support clients around the world, working
with international teams on exciting, varied tasks.

Work with the best

You will find a network of highly inspiring and motivated
colleagues at McKinsey. All these diverse individuals
share a common curiosity and interest in a wide variety of
business, social, cultural, and scientific issues. And they
are all passionate about being team players.
Rapid development
Becoming a McKinsey consultant means development
opportunities and for exceptional performers rapid
advancement. Unlike most employers in industry,
McKinsey offers you a precisely defined career and
development path.

Our close working relationships with

many leading national and international
companies mean your access to
impressions and experiences as
well as development and career
opportunities is virtually unlimited.

Perfect for US
You should bring to the table
outstanding analytical and
conceptual skills, initiative,
creativity, and the ability
to enjoy working alone
as well as in a team.

The ideal
candidate
We are looking for exceptional people to join
our Operations practice.
In addition to the skills and abilities we look for in all
McKinsey consultants problem solving, leadership,
and the drive to achieve personal impact an Operations
practice consultant should be able to demonstrate
impressive achievements and several years of
experience in areas such as lean manufacturing,
product development, supply chain and logistics,
procurement, sales transformation or total cost of
ownership. You should demonstrate a passion for
tackling operational challenges and the willingness
to develop and share operations knowledge.
Your qualifications should include an excellent
academic record. You should bring to the table
outstanding analytical and conceptual skills, initiative,
creativity, and the ability to enjoy working alone
as well as in a team.
When joining us, you receive an individually tailored
career offer based on your experiences, strengths,
and preferences. With growing performance and
responsibility, you have the opportunity to accelerate
your career.

When joining us you receive an

individually tailored career offer based
on your experiences, strengths,
and preferences. With growing
performance and responsibility,
you have the opportunity to
accelerate your career.

Make contact
McKinsey invites applications
for consulting positions
throughout the year.

How
to apply
McKinsey invites applications for consulting positions
throughout the year. If you would like to apply to
the Operations Practice, you may do so online,
which is our preferred method, or by post or e-mail.
Guidance on how to apply, along with tips on writing your
rsum or CV, can be found on our careers website.
Short-listed candidates should expect two rounds
of interviews, including several interviews per round that
focus on your technical and general consulting skills.
Each interview round will include discussion of a typical
McKinsey business problem or case study. Sample case
projects and further details about interview preparation,
along with tips on how you can realize your full potential
as a candidate, are provided on our careers website.

In addition, if we decide to invite you to interviews,

you will be contacted by one of our consultants,
who will be your candidate coach. Your coach will
help you understand what we do in our interviews,
why we do it, and how you can best prepare for it.
Our goal is to provide you with the advice you need
to perform at your highest possible level.
If this sounds exciting to you, and you fit the profile
we have described, then we look forward to receiving
your application.
The map below shows all our offices around the
world. Successful candidates will be free to choose
their preferred office location, within the country
to which they apply.

McKinsey
International
Offices
Amsterdam
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Athens
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Bangkok
Barcelona
Beijing
Berlin
Bogot
Boston
Bratislava

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Cologne

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Houston
Istanbul
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Lagos
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Lyon

Luxembourg
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Manila
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Milan
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Monterrey
Montral
Moscow

Mumbai
Munich
New Jersey
New York
Orange County
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Philadelphia
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Prague
Rio de Janeiro
Rome

San Francisco
Santiago
So Paulo
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Sydney
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Tokyo
Toronto
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Washington, D.C.
Zagreb
Zurich

Contact us
McKinsey & Company, Inc.
EMEA Operations Practice Recruiting
Sophienstrae 26
80333 Munich, Germany
[email protected]
www.operations.mckinsey.com

EMEA Operations Practice

October 2012
Designed by VME London
Copyright McKinsey & Company
www.operations.mckinsey.com