research-article

Tourgether: Exploring Tourists' Real-time Sharing of Experiences as a Means of Encouraging Point-of-Interest Exploration

Authors:

Ying-Hsuan Kuo,

Chun-Liang Yang,

Chih-Kuan Hsieh,

Ching-Yu Hsieh,

Yu-Shuen WangAuthors Info & Claims

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, Volume 3, Issue 4

Article No.: 128, Pages 1 - 25

https://doi.org/10.1145/3369832

Published: 14 September 2020 Publication History

Abstract

We developed Tourgether, an app that enables tourists' mutual sharing of their experiences via check-ins in real time, to enhance their awareness and exploration of various points of interest (POIs) in a tourism region. We conducted formative studies and a between-subjects field experiment to assess how tourists used Tourgether in their travels, and the influence of real-time experience-sharing on unplanned POI visits, respectively. The results of the formative studies indicated that seeing shared real-time experiences encouraged tourists to explore and make unplanned visits to less well-known POIs, and that their decisions to make unplanned POI visits were dependent on familiarity, worthiness, and convenience. The app also created a feeling of co-presence among tourists, boosting their desire to interact with others. Two strong motivators for tourists to check in on the app were identified: contributing to other tourists, and recording journeys. Our experimental results further showed that seeing shared real-time experiences prompted the participants to make more unplanned visits than would have been the case if they had not seen them. This influence was more prominent among tourists who planned more POI visits. Other differences in the usage and influence of Tourgether across these two groups will also be discussed.

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Pucci EPiro LAndolina SMatera M(2024)From Conversational Web to Inclusive Conversations with LLMsProceedings of the 2024 International Conference on Advanced Visual Interfaces10.1145/3656650.3656739(1-3)Online publication date: 3-Jun-2024
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Lin FTsai PLee CHo YChen YYen YChang Y(2024)“I Prefer Regular Visitors to Answer My Questions”: Users’ Desired Experiential Background of Contributors for Location-based Crowdsourcing PlatformProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642520(1-18)Online publication date: 11-May-2024
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Griffin AReichenbacher TLiao HWang WCao Y(2024)Cognitive issues of mobile map design and useJournal of Location Based Services10.1080/17489725.2024.2371288(1-31)Online publication date: 22-Jul-2024
https://doi.org/10.1080/17489725.2024.2371288
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Index Terms

Tourgether: Exploring Tourists' Real-time Sharing of Experiences as a Means of Encouraging Point-of-Interest Exploration
1. Human-centered computing
  1. Ubiquitous and mobile computing
    1. Empirical studies in ubiquitous and mobile computing

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cover image Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies Volume 3, Issue 4

December 2019

873 pages

EISSN:2474-9567

DOI:10.1145/3375704

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Copyright © 2019 ACM.

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Publication History

Published: 14 September 2020

Published in IMWUT Volume 3, Issue 4

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Cited By

Pucci EPiro LAndolina SMatera M(2024)From Conversational Web to Inclusive Conversations with LLMsProceedings of the 2024 International Conference on Advanced Visual Interfaces10.1145/3656650.3656739(1-3)Online publication date: 3-Jun-2024
https://dl.acm.org/doi/10.1145/3656650.3656739
Lin FTsai PLee CHo YChen YYen YChang Y(2024)“I Prefer Regular Visitors to Answer My Questions”: Users’ Desired Experiential Background of Contributors for Location-based Crowdsourcing PlatformProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642520(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642520
Griffin AReichenbacher TLiao HWang WCao Y(2024)Cognitive issues of mobile map design and useJournal of Location Based Services10.1080/17489725.2024.2371288(1-31)Online publication date: 22-Jul-2024
https://doi.org/10.1080/17489725.2024.2371288
Pucci EPiro LPossaghi IMulfari DMatera M(2024)Co-designing the integration of voice-based conversational AI and web augmentation to amplify web inclusivityScientific Reports10.1038/s41598-024-66725-314:1Online publication date: 13-Jul-2024
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Pucci EPossaghi ICutrupi CBaez MCappiello CMatera M(2023)Defining Patterns for a Conversational WebProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581145(1-17)Online publication date: 19-Apr-2023
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