research-article

E-government and transformation of governance and service delivery in Bangladesh: a developing country perspective

Author:

Noore Alam SiddiqueeAuthors Info & Claims

ICEGOV '12: Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance

Pages 271 - 278

https://doi.org/10.1145/2463728.2463782

Published: 22 October 2012 Publication History

Abstract

As elsewhere around the world, lately e-government has become a major component of governmental policy in Bangladesh. It has received a particular push with the launch of 'Digital Bangladesh'. The twin pillars of the campaign - 'connecting citizens' and 'offering services to their doorsteps' - are considered key to fighting poverty and achieving the Millennium Development Goals. While enthusiasm for e-government is widespread and a variety of programs are currently underway that offer endless opportunities for the future, in a developing country like Bangladesh road to e-government is not without pitfalls and challenges. This paper sheds lights on the trajectory of e-government in Bangladesh with a particular focus on its current status and future goals. More specifically, it seeks to highlight some innovative e-government schemes and their impacts on service delivery processes and mode of interactions between government and citizens. The paper focuses on some key constraints that undermine and frustrate governmental drives for realizing the vision of Digital Bangladesh. It also comments on their policy implications.

References

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Akther, M. S., Onishi, T. and Kidokoro, T. (2007).' E-government in a developing country: citizen-centric approach for success', International Journal of Electronic Governance, 1(1): 38--51

[2]

Bangladesh Enterprise Institute (BEI) (2010). Realizing the Vision of Digital Bangladesh through E-Government, July.

[3]

Bhuiyan, M. S. H. (2010). E-Government Applications in Bangladesh - Status and Challenges, Paper presented at Fourth International Conference on Theory and Practice of Electronic Governance October 25--28, Beijing China.

Digital Library

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Bhuiyan, S. H. (2011). 'Modernizing Bangladesh public Administration through e-governance: Benefits and challenges', Government Information Quarterly, 28: 54--65

[5]

Bhatnagar, S. (2004). E-Government: From Vision to Implementation, New Delhi: Sage Publications

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Faroqi, M. G. and Siddiquee, N. A. (2011). 'Limping into the Information Age; Challenges of E-Government in Bangladesh', Journal of Comparative Asian Development, 10(1): 33--61.

[8]

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Cited By

Hossain A(2023)E-Democracy in Bangladesh - A Framework for Crisis ManagementProceedings of the Central and Eastern European eDem and eGov Days 202310.1145/3603304.3612818(53-61)Online publication date: 13-Sep-2023
https://dl.acm.org/doi/10.1145/3603304.3612818
Showail A(2022)Solving Hajj and Umrah Challenges Using Information and Communication Technology: A SurveyIEEE Access10.1109/ACCESS.2022.319085310(75404-75427)Online publication date: 2022
https://doi.org/10.1109/ACCESS.2022.3190853
Faroqi MCollings G(2019)Stakeholder involvement in Union Digital Centres in BangladeshInformation Development10.1177/026666691983206936:2(208-223)Online publication date: 1-Apr-2019
https://doi.org/10.1177/0266666919832069
Show More Cited By

Index Terms

E-government and transformation of governance and service delivery in Bangladesh: a developing country perspective
1. Applied computing
  1. Computers in other domains
    1. Computing in government
  2. Enterprise computing
2. Information systems
  1. Information retrieval
  2. Information storage systems

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cover image ACM Other conferences

ICEGOV '12: Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance

October 2012

547 pages

ISBN:9781450312004

DOI:10.1145/2463728

Conference Chairs:
David Ferriero
National Archives and Records Administration
,
Theresa Pardo
University at Albany
,
Haiyan Qian
UN Department of Economic and Social Affairs
,
Editors:
J. Ramon Gil-Garcia
Centro de Investigación y Docencia Económicas, Mexico
,
Natalie Helbig
Center for Technology in Government, SUNY, United States
,
Adegboyega Ojo
United Nations University, Macao

Copyright © 2012 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Macao Foundation, Macao SAR Govt: Macao Foundation, Macao SAR Government
University at Albany - State University of New York: University at Albany - State University of New York

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 October 2012

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ICEGOV '12

Sponsor:

Macao Foundation, Macao SAR Govt
University at Albany - State University of New York

ICEGOV '12: 6th International Conference on Theory and Practice of Electronic Governance

October 22 - 25, 2012

New York, Albany, USA

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ICEGOV '12 Paper Acceptance Rate 23 of 98 submissions, 23%;

Overall Acceptance Rate 350 of 865 submissions, 40%

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Cited By

Hossain A(2023)E-Democracy in Bangladesh - A Framework for Crisis ManagementProceedings of the Central and Eastern European eDem and eGov Days 202310.1145/3603304.3612818(53-61)Online publication date: 13-Sep-2023
https://dl.acm.org/doi/10.1145/3603304.3612818
Showail A(2022)Solving Hajj and Umrah Challenges Using Information and Communication Technology: A SurveyIEEE Access10.1109/ACCESS.2022.319085310(75404-75427)Online publication date: 2022
https://doi.org/10.1109/ACCESS.2022.3190853
Faroqi MCollings G(2019)Stakeholder involvement in Union Digital Centres in BangladeshInformation Development10.1177/026666691983206936:2(208-223)Online publication date: 1-Apr-2019
https://doi.org/10.1177/0266666919832069
Lazar JAbascal JBarbosa SBarksdale JFriedman BGrossklags JGulliksen JJohnson JMcEwan TMartínez-Normand LMichalk WTsai Jvan der Veer Gvon Axelson HWalldius AWhitney GWinckler MWulf VChurchill ECranor LDavis JHedge AHochheiser HHourcade JLewis CNathan LPaterno FReid BQuesenbery WSelker TWentz B(2016)Human–Computer Interaction and International Public PolicymakingFoundations and Trends in Human-Computer Interaction10.1561/11000000629:2(69-149)Online publication date: 1-May-2016
https://dl.acm.org/doi/10.1561/1100000062

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