research-article

Shared decision making needs a communication record

Authors:

Bridget T. Kane,

Pieter J. Toussaint,

Saturnino LuzAuthors Info & Claims

CSCW '13: Proceedings of the 2013 conference on Computer supported cooperative work

Pages 79 - 90

https://doi.org/10.1145/2441776.2441788

Published: 23 February 2013 Publication History

Abstract

Increasing dependability in collaboration work among health professionals will directly improve patient outcomes, and reduce healthcare costs. Our research examines the development of a shared visual display to facilitate data entry and validation of an electronic record during multidisciplinary team meeting discussion, where specialists discuss patient symptoms, test results, and image findings. The problem of generating an electronic record for patient files that will serve as a record of collaboration, communication and a guide for later tasks is addressed through use of the shared visual display. Shortcomings in user-informed designed, structured data-entry screens became evident when in actual use. Time constraints prompt the synopsis of discussion in acronyms, free text, abbreviations, and the use of inferences. We demonstrate how common ground, team cohesiveness and the use of a shared visual display can improve dependability, but these factors can also provide a false sense of security and increase vulnerability in the patient management system.

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Cited By

Oewel BAzizan NArean PAgapie E(2024)Technology's Role in Fostering Therapist-Client Collaboration and Engagement with GoalsProceedings of the ACM on Human-Computer Interaction10.1145/36870558:CSCW2(1-28)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687055
Chopra SCarroll JPater J(2024)Providing Context to the "Unknown": Patient and Provider Reflections on Connecting Personal Tracking, Patient-Reported Insights, and EHR Data within a Post-COVID ClinicProceedings of the ACM on Human-Computer Interaction10.1145/36869888:CSCW2(1-34)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686988
Haldar SStudd HWong NMohr DReddy MMiller E(2022)Collaboration Challenges and Technology Opportunities at the Intersection of Perinatal and Mental Health JourneysProceedings of the ACM on Human-Computer Interaction10.1145/35556146:CSCW2(1-28)Online publication date: 11-Nov-2022
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Index Terms

Shared decision making needs a communication record
1. Human-centered computing
  1. Collaborative and social computing

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cover image ACM Conferences

CSCW '13: Proceedings of the 2013 conference on Computer supported cooperative work

February 2013

1594 pages

ISBN:9781450313315

DOI:10.1145/2441776

General Chairs:
Amy Bruckman
Georgia Institute of Technology, USA
,
Scott Counts
Microsoft Research, USA
,
Program Chairs:
Cliff Lampe
University of Michigan, USA
,
Loren Terveen
University of Minnesota, USA

Copyright © 2013 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 23 February 2013

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Cited By

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https://dl.acm.org/doi/10.1145/3687055
Chopra SCarroll JPater J(2024)Providing Context to the "Unknown": Patient and Provider Reflections on Connecting Personal Tracking, Patient-Reported Insights, and EHR Data within a Post-COVID ClinicProceedings of the ACM on Human-Computer Interaction10.1145/36869888:CSCW2(1-34)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686988
Haldar SStudd HWong NMohr DReddy MMiller E(2022)Collaboration Challenges and Technology Opportunities at the Intersection of Perinatal and Mental Health JourneysProceedings of the ACM on Human-Computer Interaction10.1145/35556146:CSCW2(1-28)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555614
Khumalo AKane B(2022)Perspectives on record-keeping practices in MDT meetings and meeting record utilityInternational Journal of Medical Informatics10.1016/j.ijmedinf.2022.104711161(104711)Online publication date: May-2022
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Krauss OAngermaier MHelm E(2016)Multidisciplinary Team Meetings - A Literature Based Process AnalysisInformation Technology in Bio- and Medical Informatics10.1007/978-3-319-43949-5_8(115-129)Online publication date: 6-Aug-2016
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