research-article

Everyday Resilience: Supporting Resilient Strategies among Low Socioeconomic Status Communities

Authors:

Tawanna DillahuntAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 1, Issue CSCW

Article No.: 105, Pages 1 - 21

https://doi.org/10.1145/3134740

Published: 06 December 2017 Publication History

Abstract

People experiencing financial hardship often possess resilient and resourceful behaviors when handling their day-to-day activities. Understanding how these individuals manifest resilience during adversity could provide insights into how technologies can support their existing efforts. In a partnership with an Australian community care center, we identified resilient practices of people with low socioeconomic status. Following a strength-based approach, we collected data via home visits and semi-structured interviews involving 14 participants, and observed activities at the care center over 8 months. Our participants exhibited three key facets of resilience: (1) resilience as an integral part of their everyday lives, (2) a spirited phenomenon, and (3) a social and care-focused process. We contribute empirical insights into our participants' situated resilience and articulate ways through which design can support their existing social and collaborative practices. We compare and contrast our findings within and outside CSCW literature and advocate for a strength-based approach.

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 1, Issue CSCW

November 2017

2095 pages

EISSN:2573-0142

DOI:10.1145/3171581

Editors:
Clifford Lampe
University of Michigan
,
Jeff Nichols
Google
,
Karrie Karahalios
University of Illinois Urbana-Champaign
,
Geraldine Fitzpatrick
Vienna University of Technology
,
Uichin Lee
KAIST
,
Andres Monroy-Hernandez
Snap Inc.
,
Wolfgang Stuerzlinger
Simon Fraser University

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Tu JWang DChoong LAbistado ASuarez AHallifax SRogers KNacke L(2024)Rolling in Fun, Paying the Price: A Thematic Analysis on Purchase and Play in Tabletop GamesGames: Research and Practice10.1145/37006283:1(1-29)Online publication date: 17-Oct-2024
https://dl.acm.org/doi/10.1145/3700628
Chau CStudd HHuang DNorton CKruzan KJacobs M(2024)Envisioning the Future of Burnout Support: Understanding Frontline Workers' Experiences in Nonprofit Gender-Based Violence OrganizationsProceedings of the ACM on Human-Computer Interaction10.1145/36869328:CSCW2(1-28)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686932
Nurain NChung CCaldeira CConnelly K(2024)“We are blessed to live in the countryside”: Unpacking Rural and Small-Town Older Adults’ Resilient Nature in Times of the COVID-19 PandemicProceedings of the 7th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies10.1145/3674829.3675074(193-200)Online publication date: 8-Jul-2024
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