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Designing mobile awareness cues

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MobileHCI '08: Proceedings of the 10th international conference on Human computer interaction with mobile devices and services

Pages 43 - 52

https://doi.org/10.1145/1409240.1409246

Published: 02 September 2008 Publication History

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Abstract

This paper considers how we may design future mobile awareness systems. Building upon research on social cognition, we suggest the need to take into account what is known about humans' interpretational capabilities. We identify design issues from the level of an individual awareness cue to the level of a product concept, systematically exposing the associated solution spaces. Using four real applications as analytical examples, we point out multiple ways in which design can affect the user's processing of awareness information and thereby yield different outcomes in the use of technology. We conclude by pointing out novel design opportunities that lie in the integration of cues with functionality and content on the mobile phone.

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Cited By

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Campaioli GTestoni IZamperini A(2022)Double blue ticks: Reframing ghosting as ostracism through an abductive study on affordancesCyberpsychology: Journal of Psychosocial Research on Cyberspace10.5817/CP2022-5-1016:5Online publication date: 29-Nov-2022
https://doi.org/10.5817/CP2022-5-10
Chou YChien YLin YLin KShih FChang Y(2022)Because I’m Restricted, 2 – 4 PM Unable to See Messages: Exploring Users’ Perceptions and Likely Practices around Exposing Attention Management Use on IM Online StatusProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517616(1-18)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517616
Chen LDong M(2022)Rethinking Activity Awareness: The Design, Evaluation and Implication of Integrating Activity Awareness into Mobile MessagingInternational Journal of Human–Computer Interaction10.1080/10447318.2022.215490440:9(2239-2253)Online publication date: 12-Dec-2022
https://doi.org/10.1080/10447318.2022.2154904
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Index Terms

Designing mobile awareness cues
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing systems and tools
      1. Asynchronous editors
      2. Synchronous editors
    2. Collaborative and social computing theory, concepts and paradigms
2. Information systems
  1. Information systems applications
    1. Collaborative and social computing systems and tools
      1. Synchronous editors

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Reviews

Reviewer: Claudia Roda

Mobile devices know more about us and the people we interact with than what they normally let on. A mobile phone, for example, may know where we and our communication partners are located, and whether one is using or has recently used the phone. Oulasvirta analyzes how this information may be provided to users in the form of awareness cues, including how such cues are likely to be interpreted by users. For almost 20 years, designers of awareness systems have strived to provide awareness cues in order to support users in the contextualization of their activity, with respect to remote partners. This paper explores recurrent design issues in this domain, considering how individual cues should be designed, laid out on the screen, and integrated with other functionalities and content. Based on findings in social cognition, the author discusses the pros and cons of design choices, such as iconic versus textual presentation, ordering of cues, and division across screens. The proposed framework is a useful guide for designers of awareness systems. The analysis is very accessible, thanks to concrete examples and illustrations. Online Computing Reviews Service

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Published In

MobileHCI '08: Proceedings of the 10th international conference on Human computer interaction with mobile devices and services

September 2008

568 pages

ISBN:9781595939524

DOI:10.1145/1409240

Conference Chairs:
Henri ter Hofte
Telematica Instituut
,
Ingrid Mulder
Telematica Instituut & Rotterdam University

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 02 September 2008

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MobileHCI08

MobileHCI08: 10th International Conference on Human Computer Interaction with Mobile Devices and Services

September 2 - 5, 2008

Amsterdam, The Netherlands

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Overall Acceptance Rate 202 of 906 submissions, 22%

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Cited By

View all

Campaioli GTestoni IZamperini A(2022)Double blue ticks: Reframing ghosting as ostracism through an abductive study on affordancesCyberpsychology: Journal of Psychosocial Research on Cyberspace10.5817/CP2022-5-1016:5Online publication date: 29-Nov-2022
https://doi.org/10.5817/CP2022-5-10
Chou YChien YLin YLin KShih FChang Y(2022)Because I’m Restricted, 2 – 4 PM Unable to See Messages: Exploring Users’ Perceptions and Likely Practices around Exposing Attention Management Use on IM Online StatusProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517616(1-18)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517616
Chen LDong M(2022)Rethinking Activity Awareness: The Design, Evaluation and Implication of Integrating Activity Awareness into Mobile MessagingInternational Journal of Human–Computer Interaction10.1080/10447318.2022.215490440:9(2239-2253)Online publication date: 12-Dec-2022
https://doi.org/10.1080/10447318.2022.2154904
Putra PDewi RBudi I(2022)Usability factors that drive continued intention to use and loyalty of mobile travel applicationHeliyon10.1016/j.heliyon.2022.e106208:9(e10620)Online publication date: Sep-2022
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Cho HOh JKim JLee S(2020)I Share, You Care: Private Status Sharing and Sender-Controlled Notifications in Mobile Instant MessagingProceedings of the ACM on Human-Computer Interaction10.1145/33928394:CSCW1(1-25)Online publication date: 29-May-2020
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Mantau MBerkenbrock CBerkenbrock G(2014)Visualization and filtering awareness information in mobile groupware: An action research approachProceedings of the 2014 IEEE 18th International Conference on Computer Supported Cooperative Work in Design (CSCWD)10.1109/CSCWD.2014.6846906(563-568)Online publication date: May-2014
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Mantau MBerkenbrock CBerkenbrock GConte TChaves de Castro TPrates RPitangueira Maciel R(2013)Visualização e Filtragem de Informações de Percepção em Groupwares MóveisProceedings of the X Brazilian Symposium in Collaborative Systems10.5555/2542508.2542511(9-15)Online publication date: 8-Oct-2013
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Antila VPolet J(2012)Understanding the privacy implications of using context-based awareness cues in social networks2012 IEEE International Conference on Pervasive Computing and Communications Workshops10.1109/PerComW.2012.6197466(143-148)Online publication date: Mar-2012
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Antila VPolet JSarjanoja ASaarinen PIsomursu MLugmayr AFranssila HSafran CHammouda I(2011)ContextcaptureProceedings of the 15th International Academic MindTrek Conference: Envisioning Future Media Environments10.1145/2181037.2181084(269-275)Online publication date: 28-Sep-2011
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Väänänen-Vainio-Mattila KWäljas MLugmayr AFranssila HSafran CHammouda I(2011)How do users find out what's newProceedings of the 15th International Academic MindTrek Conference: Envisioning Future Media Environments10.1145/2181037.2181071(201-204)Online publication date: 28-Sep-2011
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Access critical reviews of Computing literature here