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Comparison of display methods in online help

Published: 22 March 1997 Publication History

Abstract

This poster describes a study conducted by the Human Interface Design department at Fidelity Investments Systems Company. The purpose of this study was to obtain performance and preference data about various methods of displaying data definitions in online help. The four methods studied were an alphabetical list of data elements with pop-up definitions, a window-ordered list with pop-up definitions, a screen shot of the window with pop-up definitions, and a table listing all data elements and their definitions. Performance and preference data indicated that the alphabetical list was the best.
  1. Comparison of display methods in online help

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    cover image ACM Conferences
    CHI EA '97: CHI '97 Extended Abstracts on Human Factors in Computing Systems
    March 1997
    406 pages
    ISBN:0897919262
    DOI:10.1145/1120212
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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 22 March 1997

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    Author Tags

    1. information design
    2. online help
    3. reference topic

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