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An asymmetric communications platform for knowledge sharing with low-end mobile phones

Published: 16 October 2011 Publication History

Abstract

We present Awaaz.De ("give voice"), a social platform for communities to access and share knowledge using low-end mobile phones. Awaaz.De features a configurable mobile voice application organized into asynchronous voice mes-sage boards. For poor, remote and marginal communities, the voice-touchtone interface addresses the constraints of low literacy, language diversity, and affordability of only basic mobile devices. Voice content also presents a low barrier to content authoring, encouraging otherwise disconnected communities to actively participate in knowledge exchange. Awaaz.De includes a web-based administration interface for Internet-connected community managers to moderate, annotate, categorize, route, and narrow-cast voice messages. In this paper we describe the platform's design, implementation, and future directions.

Reference

[1]
Patel, N. et. al. Avaaj Otalo: A Field Study of an Inter-active Voice Forum for Small Farmers in Rural India. CHI2010.

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cover image ACM Conferences
UIST '11 Adjunct: Proceedings of the 24th annual ACM symposium adjunct on User interface software and technology
October 2011
108 pages
ISBN:9781450310147
DOI:10.1145/2046396

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Association for Computing Machinery

New York, NY, United States

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Published: 16 October 2011

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  1. HCI4D
  2. ICT4D
  3. IVR
  4. voice UI

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Overall Acceptance Rate 355 of 1,733 submissions, 20%

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