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AI-Driven Contextual Virtual Teaching Assistant Using RASA

Published: 07 October 2020 Publication History

Abstract

With traditional classes moving to online platforms and the need for online content growing exponentially, there is a deficit of customized content that helps students understand concepts well. It is the need of the hour to have round the clock support and resources to ensure smooth transition and continuity of academics. Our solution proposes the use of RASA, an open-source conversational Artificial Intelligence (AI) framework, to support students with contextual help and provide them with resources like specific slides of a presentation or real-world problems discussed in class in the form of a Virtual Teaching Assistant. It can also ask leading questions to provide tailored answers. Its responses are based on the material the Instructor teaches in class, making it relatable to the students, unlike generic responses. The Contextual Virtual Teaching Assistant will also assist the Instructor in identifying students that need additional help with academics, answering queries related to upcoming tests or assignments, and can even alert students about deadlines

References

[1]
ANGSOMEWINE J. 2019. AI PROVIDES A VERY HUMAN TOUCH TO THE HIGHER EDUCATION USER EXPERIENCE. https://www.thetambellinigroup.com/ai-provides-a-very-human-touch-to-the-higher-education-user-experience/.
[2]
JAKUBEN B. 2020 Build a Chatbot with Watson APIs. https://teamtreehouse.com/library/intents-entities-and-dialogs.
[3]
RASA Technologies 2020. https://rasa.com/docs/.

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    cover image ACM Conferences
    SIGITE '20: Proceedings of the 21st Annual Conference on Information Technology Education
    October 2020
    446 pages
    ISBN:9781450370455
    DOI:10.1145/3368308
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    New York, NY, United States

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    Published: 07 October 2020

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    Author Tags

    1. academics
    2. contextual virtual teaching assistant (cvta)
    3. jill watson (jw)
    4. machine learning
    5. natural language processing (nlp)
    6. rasa, artificial intelligence (ai)

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