Get Ravelin's Fraud & Payments Survey 2024

We're on a mission to help merchants grow safely online.

We're a fraud prevention company optimizing transactions and customer journeys with innovative solutions that combine machine learning and human insight.

Learn more

Our solutions

Solving your fraud challenges

Online payment fraud

Account takeover

Refund abuse

Policy abuse

Marketplace fraud

3D Secure

Online payment fraud & chargebacks

Card-not-present payments, including all online transactions, come with their own share of pain points. Leverage Ravelin’s expertise to reduce your chargeback rate and stop fraudsters in their tracks using both machine learning and human insights.

Learn more

Account security & takeover (ATO)

Money, customer loyalty and your reputation – there’s more at stake than ever when it comes to user account takeovers. With easy-access stored cards and personal information to gain, you’ll want to stop fraudsters looking to break into customers’ accounts.

Learn more

Refund abuse protection

Ravelin gives you the tools to accurately identify acceptable returns behavior from abuse and fraud. Confidently accept returns and issue refunds to good, profitable customers, while blocking fraudsters and adding friction to rehabilitate opportunists.

Learn more

Promo, policy & voucher abuse

Vouchers, sales and offers are effective tools to win and retain customers. But customer acquisition costs can be drastically inflated when promotions are abused. We protect your marketing investments by setting limits on how – and how many times – a promotional offer can be redeemed.

Learn more

Supplier & marketplace fraud

Marketplaces allow smaller businesses to participate in the online economy. But bad actors have found ways to take advantage. Detect and prevent supplier and marketplace fraud to keep your bottom line safe.

Learn more

3D Secure, SCA & transaction optimization

From compliance to security, there are plenty of reasons for merchants to use 3DS authentication. The elephant in the room? Friction and churn. Ravelin will optimize your customers’ journey to give you the best of both worlds.

Learn more

Online payment fraud

Online payment fraud & chargebacks

Card-not-present payments, including all online transactions, come with their own share of pain points. Leverage Ravelin’s expertise to reduce your chargeback rate and stop fraudsters in their tracks using both machine learning and human insights.

Learn more

Account takeover

Account security & takeover (ATO)

Money, customer loyalty and your reputation – there’s more at stake than ever when it comes to user account takeovers. With easy-access stored cards and personal information to gain, you’ll want to stop fraudsters looking to break into customers’ accounts.

Learn more

Refund abuse

Refund abuse protection

Ravelin gives you the tools to accurately identify acceptable returns behavior from abuse and fraud. Confidently accept returns and issue refunds to good, profitable customers, while blocking fraudsters and adding friction to rehabilitate opportunists.

Learn more

Policy abuse

Promo, policy & voucher abuse

Vouchers, sales and offers are effective tools to win and retain customers. But customer acquisition costs can be drastically inflated when promotions are abused. We protect your marketing investments by setting limits on how – and how many times – a promotional offer can be redeemed.

Learn more

Marketplace fraud

Supplier & marketplace fraud

Marketplaces allow smaller businesses to participate in the online economy. But bad actors have found ways to take advantage. Detect and prevent supplier and marketplace fraud to keep your bottom line safe.

Learn more

3D Secure

3D Secure, SCA & transaction optimization

From compliance to security, there are plenty of reasons for merchants to use 3DS authentication. The elephant in the room? Friction and churn. Ravelin will optimize your customers’ journey to give you the best of both worlds.

Learn more

Unrivaled
end-to-end support

You don’t have to fight fraud alone. At Ravelin, we’re proud of our exceptional track record of holistic customer support that enables your global growth.

Along with your dedicated account manager, three dedicated teams across Integrations, Product Support and Data Science will ensure you get the most of your solution. Enjoy in-depth analytics and strategy, prompt technical support, and open channels of communication, all working to provide you and your customers with the best possible experience.

Discover Ravelin support

Customer testimonials

“The Ravelin team have always been proactive to solve real problems...”

Aaron Wilson

Product Manager – Identity Protection

“Since we deployed Ravelin, the biggest benefit has been that our fraud has been cut in half...”

Amer Hasan

CEO of Minicabit

“What really impressed us was the patience and time that Ravelin took to understand our business...”

Michael Glenn

Ecommerce Operations

“The Ravelin team have always been proactive to solve real problems...”

Aaron Wilson

Product Manager – Identity Protection

“Since we deployed Ravelin, the biggest benefit has been that our fraud has been cut in half...”

Amer Hasan

CEO of Minicabit

“What really impressed us was the patience and time that Ravelin took to understand our business...”

Michael Glenn

Ecommerce Operations

Read the case studies

Our latest fraud & payments content

Visa VAMP Blog images Feature 885 x 505 1

Changes to dispute thresholds: What should merchants & acquirers do about Visa’s new VAMP?

Visa is consolidating its dispute monitoring programs and introducing new metrics. What's new and how does it affect you?

Read now

The reputational cost of fraud and its impact on brand image – the latest figures revealed

The explosion in online fraud threatens to hamper not just bottom lines but also companies' reputation – with knock-on effects to everything from customer loyalty and satisfaction to growth.

Read now

AI fraud rules: Build rules using natural language (new feature on the Ravelin Dashboard)

Let’s take a look at the much-anticipated addition to Ravelin’s platform: our AI-powered fraud rule generator, which promises to make the creation of new fraud rules faster, easier and more streamlined.

Read now

Changes to dispute thresholds: What should merchants & acquirers do about Visa’s new VAMP?

Visa is consolidating its dispute monitoring programs and introducing new metrics. What's new and how does it affect you?

Read now

The reputational cost of fraud and its impact on brand image – the latest figures revealed

The explosion in online fraud threatens to hamper not just bottom lines but also companies' reputation – with knock-on effects to everything from customer loyalty and satisfaction to growth.

Read now

AI fraud rules: Build rules using natural language (new feature on the Ravelin Dashboard)

Let’s take a look at the much-anticipated addition to Ravelin’s platform: our AI-powered fraud rule generator, which promises to make the creation of new fraud rules faster, easier and more streamlined.

Read now

Awards and nominations

Certifications and compliance

Ravelin is certified as Payment Card Industry 3D Secure compliant. This standard ensures PCI-DSS requirements are met where 3DS Server, Access Control Server, and Directory Server functions are performed.

Ravelin is certified as Payment Card Industry Data Security Standard compliant, which ensures that we handle sensitive payment card information securely.

Ravelin has been assessed by British Assessment Bureau and deemed to comply with the requirements of ISO 27001:2013.

The Visa Global Registry of Service Providers acknowledges service providers that have shown their commitment to security by meeting the requirements of the PCI Standard.

Ready to get started?
Our team is here to help

Contact us to book a demo or to learn more about how Ravelin can help your business.

Book a call

We're on a mission to help merchants grow safely online.

TRUSTED BY

Solving your fraud challenges

Online payment fraud & chargebacks

Account security & takeover (ATO)

Refund abuse protection

Promo, policy & voucher abuse

Supplier & marketplace fraud

3D Secure, SCA & transaction optimization

Online payment fraud & chargebacks

Account security & takeover (ATO)

Refund abuse protection

Promo, policy & voucher abuse

Supplier & marketplace fraud

3D Secure, SCA & transaction optimization

Unrivaledend-to-end support

Customer testimonials

Our latest fraud & payments content

Changes to dispute thresholds: What should merchants & acquirers do about Visa’s new VAMP?

The reputational cost of fraud and its impact on brand image – the latest figures revealed

AI fraud rules: Build rules using natural language (new feature on the Ravelin Dashboard)

Changes to dispute thresholds: What should merchants & acquirers do about Visa’s new VAMP?

The reputational cost of fraud and its impact on brand image – the latest figures revealed

AI fraud rules: Build rules using natural language (new feature on the Ravelin Dashboard)

Awards and nominations

Certifications and compliance

Ready to get started?Our team is here to help

Unrivaled
end-to-end support

Ready to get started?
Our team is here to help