Cookies Policy
This page contains two copies of our Cookies Policy – one for kids, and one for grown-ups! Keep on reading for the kids’ version, or click here to jump to the grown-ups’ version.
Kids!
We’re sorry to report there are no tasty snacks here – this policy is all about internet cookies. These much-less-exciting cookies are small information files that we send to the device you’re reading this on. They help make our websites work better and provide information to the owners of the site (that’s us!).
There are some that we need to use in order to make our website work, and some that you will have the option to turn on. You can ask a parent or guardian to help you turn cookies on or off using our Complianz cookie consent tool.
That’s all you need to know about cookies, but if you want to find out more, read on!
So what are these inedible internet cookies?
Like we said, internet cookies are small files placed on your browser (e.g. Safari or Google Chrome) that help our website work.
There are additional cookies that you have the option to switch on, that help us recognise you when you return to our website and can tell us whether you’ve visited before. This helps us tailor your experience on our websites, so that you have the best possible time! We also use it to assess how the website is being used, so that we can improve it.
How can I control what cookies you set?
Firstly, you’ll need to check with a parent about accepting our cookies – make sure you call them over to help you. We have a quick and easy tool that allows you to choose which cookies are on and which are off. Just click the ‘Cookie Consent’ button in the bottom right-hand corner of your screen when using our website, and it’ll let you choose whether or not to accept cookies!
Please note, that opting out of all cookies might prevent areas of the website working as they should. You can find out more information about specific cookies, in the Grown-Ups’ section of this policy.
What types of cookies do we use?
We use three different types of cookies on our website. These are:
- Functional cookies, which are required to make the website work!
- Statistics cookies, which help us see how people (who remain anonymous – so we don’t know who you are) are using our website. These cookies help us improve the website’s performance – they make sure that you easily search for things, and speed up those searches.
- Marketing cookies, which record information about links that you have followed from our website and pages you have visited. This allows us to target other information, like advertising, towards your interests.
You can read more about each individual cookie that we use, in the Grown-Ups’ policy (there are 20 of them, and the jobs each one does get a bit complicated!).
If you visit another website via a link on ours, that website might use its own cookies on your device too. We don’t control these websites and are not responsible for their cookies.
What if I don’t like the cookies, or what this policy has to say?
Without the use of ‘functional’ cookies, it will be difficult for you to use our website. You can find out more about how we deal with your data on our Privacy Policy page.
There, you can also find out how to get in contact with us about any issues or questions that you might have. We really want you to have a safe and fun experience online, and will do our best to support you and your use of our website.
Grown-ups
What are cookies?
When you visit our website (www.natgeokids.com) we may send your browser a cookie. A cookie is a small file placed on your computer or mobile phone’s browser that helps us understand how the website is used by visitors, such as recognising you when you return to our website and can tell us whether or not you’ve visited the site before. Your browser will tell us if you have these cookies, and if you don’t, we may generate new ones. Cookies contain information that is transferred to your computer’s hard drive.
The information we collect allows us to better tailor our web experience to the interests of our visitors. This information may be used in aggregate form by Creature Media to assess general user interest in our site and the content on it. Personal data is pseudonymised in this type of reporting.
How to disable cookies
Our GDPR-compliant cookie consent tool by Complianz allows you to easily enable or disable our cookies without having to alter your browser settings – just click the ‘Cookie Consent’ button in the bottom right-hand corner of your screen when using our website. You can find out more about the tool, here: complianz.io. Alternatively, you can set your browser to refuse all or some browser cookies or to alert you when a website sets or uses cookies. You can disable cookies from our site at any time – all modern browsers allow you to change your cookies settings, and these settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. Please note, this may prevent areas of a website from working as intended.
To find out more about cookies, including how to see what cookies have been placed on our website and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
Social Networks and Embedded Content
Creature Media makes use of Sassy Social Share to provide social sharing and bookmarking in our grown-ups only area of the website, the Parent Hub. While every effort is made to ensure that Sassy Social Share is a “no-cookie” variant of embed code and to minimise exposure to third-party tracking through this service, we cannot guarantee that cookies will not be written to your device. This service may set cookies when visiting our website. Please note that some cookies written by video services are necessary for the processing of the video (e.g. to track where you last viewed to on a video).
| Service | Policies | Opt-Out |
| YouTube (embedded video) | Privacy Policy (on Google) I Cookies I GDPR Compliance | Opt-out options |
| Vimeo (embedded video) | Privacy Policy | Cookies | Opt-out options |
| Facebook and Instagram (sharing) | Meta Privacy Policy | Cookies | Opt-out options |
| Twitter (sharing) | Privacy Policy | Cookies | Opt-out options |
| Pinterest (sharing) | Privacy Policy | Cookies | Opt-out options |
Third party cookies
Our website may include links to third party websites, plugins and applications. By clicking on those links or enabling these connections you may allow third parties to collect or share data about you. We do not control these websites and are not responsible for their privacy policies. Please ensure that you read the privacy policies on any such external websites.
Types of cookies
Functional cookies: these are required for us to operate the website. They include cookies that permit you to store items in an online shopping cart; allow you to log into secure parts of our site or make use of e-payment services.
Statistics cookies: these allow us to count the number of visitors to our website and to see how visitors move around our website; it improves the performance of our website by ensuring that visitors can find what they are searching for easily and to speed up your searches. Statistics cookies like Google Analytics and Hotjar do not collect any personally-identifiable data about you.
Marketing cookies: these cookies record your visit to the website, links you have followed and pages you have visited. We will use this information to target information on our website and advertisements displayed on the website to be more relevant to your interests. We may share this information with third parties and social media, such as Facebook and Instagram, for this purpose.
If you do not agree with the described use of functional cookies on this website or app we respectfully ask that you do not use this website.
To find out more about how we use, store and protect your data, please see our Privacy Policy page.
Our cookies
The table below explains the cookies we use and why:
| Cookie | Purpose | Data retention period | Type |
| cmplz_categories | Allows our cookie tool, Complianz, to function. | 1 year | Functional |
| cmplz_banner-status | Allows our cookie tool, Complianz, to function. | 1 year | Functional |
| cmplz_functional | Allows our cookie tool, Complianz, to function. | 1 year | Functional |
| cmplz_id | Allows our cookie tool, Complianz, to function. | 1 year | Functional |
| cmplz_marketing | Allows our cookie tool, Complianz, to function. | 1 year | Functional |
| cmplz_policy_id | Allows our cookie tool, Complianz, to function. | 1 year | Functional |
| cmplz_preferences | Allows our cookie tool, Complianz, to function. | 1 year | Functional |
| cmplz_statistics | Allows our cookie tool, Complianz, to function. | 1 year | Functional |
| cmplz_saved_services | Allows our cookie tool, Complianz, to function. | 1 year | Functional |
| Google Analytics | Collects information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. | 1 year | Marketing |
| Google Tag Manager | Collects information about how visitors use our website. The cookies collect information including the number of visitors to the website, where visitors have come to the website from and the pages they visited, as well as conversion and remarketing tracking. | 1 year | Marketing |
| Hotjar | Collects information about how visitors use our website. It reveals the online behaviour and feedback of a website’s visitors by combining both heatmap analysis and feedback tools. The cookies collect information in an anonymous form, including where users click, the pages they visited and comments submitted via a feedback form. We use the information to diagnose technical problems, analyse user trends and improve our website’s functionality. | Until browser is closed | Statistics |
| LANG_SITE | Used to detect what language/territory the user is using. | 1 year | Statistics |
| pnctest | This is placed by Freshdesk’s live chat (our customer services software) and is used to test if cookies can be read. | 1 year | Functional |
| wppas_pvbl | Records anonymous views/clicks on advertising banners. | Until browser is closed | Statistics |
| _clck | Used to store a unique user ID. | 1 year | Marketing |
| _clsk | Used to store and combine page views by a user into a single session recording. | 1 year | Statistics |
| _fbp | This is a targeting cookie that matches people who visit our website with people on Facebook, using the Facebook pixel. It enables us to serve targeted Facebook advertising. | 3 months | Marketing |
| _gcl_au | Used by Google AdSense to store and track conversions. | 3 months | Marketing |
| _uetvid | Used by Bing ads to store and track visits across our websites. | 13 months | Marketing |
Changes to this policy
We may make changes to this policy from time to time. We will post any changes to our site.
This policy was updated on 1 March 2023.
