Bellhop Moving Review: Pricing and Services
Here’s the bottom line: Bellhop Moving can help with your local or long-distance move for an affordable price, but they are not a full-service moving company, meaning you will need to do the packing, unpacking, and appliance installation on your own.
rating
4.3 / 5
89% of users select this mover
Bellhop is also a broker, which means it matches you with moving companies in your area and available on your moving dates. It doesn’t service reservations with its own professional movers. However, they offer binding quotes from the get-go, allowing you to confidently budget for your move without fear of costs changing at the last minute.
Bellhop’s most compelling offering is the ability to choose your own moving experience. You can simply hire labor help or you can opt for a combination of labor and professional truck driving.
Keep reading to find out if they’re the best movers for your upcoming relocation.
Pros & cons of Bellhop Moving
- Can handle last-minute moves
- Prices are fixed, meaning you know exactly what you will pay in advance
- Quick and easy online quote process
- You can pay only for the services you need
- Manage your move via an easy-to-use app
- Bellhop is not full-service and does not offer packing services
- A 10% non-refundable deposit is required to book your move (you will not get it back if you have to cancel or reschedule)
- Bellhop only serves select cities in 27 states: AL, AZ, CO, DE, FL, GA, IL, IN, KS, KY, MD, MI, NE, NV, NY, NC, OH, OK, OR, PA, SC, TN, TX, VA, and WA.
- Quick and easy booking process
- National 4.75/5 star rating (these guys are good at what they do)
- Dedicated move concierge specialist
- Pay as you go service. 2-hour minimum and then prorated down to the minute
- The time clock starts when the movers arrive and ends when you tell them
Key takeaways
- Our take: Bellhop Moving is a great option if you want to hire third-party labor help as part of a DIY move or opt for a more full-service experience with labor and a 26-foot moving truck its movers will drive for you. They’re also a good choice if you need to book a move with as little as three days’ notice.
- Bellhop Moving (USDOT#3296538) provides labor-only truck moving services for local and long-distance moves, but only serves 27 states and Washington D.C.
- They charge by the hour and you only pay for the hours you use (minimum purchase is three hours). Bellhop’s quotes are truly binding, and though you have to pay a deposit, you will never pay more than your quote unless you decide to make changes to your move.
- Bellhop movers will load your belongings in a dedicated truck, meaning you won’t be sharing your move with someone else or have to worry about lost items.
Jump to the Bellhop info you’re looking for:
Compare Bellhop to the moving companies on our list of best interstate moving companies.
How much does Bellhop Cost
One of the best parts of using Bellhop is that their pricing is truly transparent. You will see exactly how much you are paying for each aspect of your move when you input the details into their moving app or the Bellhop website.
Bellhop is a gig-based moving app. This means you will put in the parameters of your move to get a quote, and the company will see if movers in your area are available to take the job before giving you a binding quote.
rating
4.3 / 5
89% of users select this mover
Your price will be based on the number of movers your move requires, as well as the truck size needed. Bellhop has a variety of truck sizes, but they do tend to be smaller than those used by other companies. Some reviewers have said that their quote from Bellhop was expensive because they needed to book two trucks with Bellhop to fit all of their items.
Additionally, Bellhop has a minimum booking time of three hours. While most moves take longer than this, those moving items to a local storage unit will need to pay for the full three hours even if the movers finish early.
Keep in mind that Bellhop is labor-only, so they do not offer packing or unpacking services, nor will they bring packing supplies with them. When they show up, you will need to have everything ready for them to put your boxes and furniture in your truck and drive it to your new home.
We requested a few different quotes, so you know what to expect price-wise when you book Bellhop. Remember that the price of your move may vary widely depending on the number of items you have as well as how far you move.
| Size of home | Distance of move | Number of movers quoted | Number of trucks quoted | Estimate* |
|---|---|---|---|---|
| 3 bedrooms (1,500 sq. ft.) | 15 miles | 3 | 1 | $666 |
| 3 bedrooms (1,500 sq. ft.) | 200 miles | 3 | 1 | Starting at $3,000 |
| 1 bedroom (750 sq. ft.) | 15 miles | 2 | 1 | $506 |
| 1 bedroom (750 sq. ft.) | 200 miles | 2 | 1 | Starting at $1,000 |
*All quotes were for moves made with one month’s notice
Most customers who used Bellhop report that they were less expensive than the competition for local moves but were often more expensive for long-distance moves.
For a better estimate of how much Bellhop would cost you, head over to our moving cost calculator to get a quote specific to your move.
Bellhop Moving: Featured reviews
We’ve pulled quotes from customers who have hired Bellhop for a recent move. Here’s what they have to say:
One reviewer on TrustPilot, CT, went with Bellhop for his move from Chicago to Seattle, even though the company was the most expensive option he found. He chose Bellhop because, unlike other companies, they gave clear quotes and maintained excellent communication. His items weren’t on a truck with another family’s items, so there was no confusion with unloading, and they could provide an exact delivery date and time.
Another Bellhop review states the reviewer, SA, chose Bellhop because they had a last-minute change of plans, and the company allowed her to book one day before her local move. She reports that the movers were quick and efficient, and she would hire them again for her next move.
Customers love getting a dedicated truck with Bellhop, even if they don’t fill it. This minimizes lost and damaged items. While items occasionally get dirty or broken, most reviewers state Bellhop was their best moving experience.
Here are a few more reviews to get a full picture of Bellhop’s service quality.
“Bellhop did a great job with our move from Atlanta to Nashville! It was a one-day move where it took them 1.5 hours to load up the truck (two guys) and 1.5 hours to unload the truck with three guys. They were professional and showed up on time. They even safely packed up some art and wall picture frames for us on the spot. Nothing was damaged.” — Elisa R. on Better Business Bureau (BBB)
“Absolutely the best moving experience ever! I went to Denver to help my daughter move. She hired Bellhop, and on the day of the move, four of the most polite young men showed up and had her out of the old and into the new in no time. They took everything we were getting rid of to the dumpster and even offered to take things to our car. I would highly recommend them and will use them in the future.” — Sheila T. on BBB
“The moving process went smoothly. The movers arrived on time, as well as the truck. They were kind and courteous and they packed up everything to our desires. The part that I have an issue with is that it took the company 12 days to process my payment. I called the customer service line and emailed the representatives. Then, this morning, they texted me, saying they would send it to a collections agency if I didn’t pay. I am all for providing payment for services rendered, but I have never encountered a situation where it was so difficult to pay them. The workers were great, but the process of paying for the services put me off from this service in the future.” —Chandler V. on BBB
“I reserved three movers for two hours. They sent two movers and it took them 3.5 hours. I called Bellhop twice while they were here to explain the situation and that I didn’t want to be charged the extra hour and a half because they didn’t send enough movers. I was told they would handle it after the movers left. The next day, I received a bill for 3.5 hours. I called again and said they would have to review the situation and it would be 24 to 48 hours. I asked to speak to the business department, and they said they do not transfer calls. I do not recommend it.” — Susan B. on BBB
Bellhop’s representatives often respond to complaints and make every effort to resolve them in a timely fashion. You shouldn’t be scared away by bad reviews, but it’s always good to exercise caution when hiring a moving broker.
Bellhop services: Local, long-diatance, and labor-only moves
- Quick and easy booking process
- National 4.75/5 star rating (these guys are good at what they do)
- Dedicated move concierge specialist
- Pay as you go service. 2-hour minimum and then prorated down to the minute
- The time clock starts when the movers arrive and ends when you tell them
Bellhop offers various services that are on par with the broader moving industry.
- Local moving: A dedicated truck is loaded and driven to the new home to be unloaded.
- Long-distance moving: Bellhop offers intrastate and interstate moving services that may be customized to include multiple locations, such as a visit to a storage unit between your old and new home. They didn’t make the list of our best long-distance moving companies, however.
- Professional truck driver and mover: A driver with a truck will arrive with dollies, blankets, and other supplies to promptly load and transport your belongings.
- Labor-only options: Have your own truck but need help with the heavy lifting? You can hire movers from Bellhop just to help you carry furniture and boxes to and from a truck into your home.
- Event services: Bellhop’s services can also be used to hire hourly labor to help with event set-up and tear-down.
- Confirmed delivery dates: Unlike other companies, when you move with Bellhop, you will be given exact dates and times for the pick-up and delivery of your items.
Bellhop alternatives: How to pick the right mover
Bellhop isn’t going to be the right fit for every move, so it pays to look at other providers. Bellhop offers labor and rental trucks, making it a hybrid moving solution, but full-service movers, storage containers, and rental trucks offer varying degrees of flexibility and convenience that are worth considering.
Full-service movers
Full-service moving companies, like Safeway Moving and Mayzlin Relocation, can do everything for your move. You’ll often have the flexibility to choose your services à la carte, so you’ll still be able to pack your belongings to your preferences if you feel more comfortable with that.
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Full-service movers also have the experience necessary to safely prepare specialty items, such as pianos, outdoor equipment, and antique furniture.
While shelling out for full-service movers can take a load off your chest because you won’t have to drive an unwieldy moving truck or load your belongings yourself, it’s also a luxury, which often means it’s expensive. You also sacrifice the autonomy to complete your move on your own schedule and you may be at the behest of the company’s delivery schedule. If you have room in your budget, the right full-service provider can equate to a truly stress-free moving experience.
Storage containers
The best moving container companies allow you to take your time loading your belongings at your own pace and store them on-site or at a secure facility. U-Pack and PODS are two of the leaders in this section of the industry because they offer flexible container sizes and the ability to choose your own destiny based on your unique needs.
| Company | Quote | Rating | Price |
|---|---|---|---|
U-Pack 
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Check prices |
5 / 5
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1-800-Pack-Rat 
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4.45 / 5
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PODS 
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Check prices |
4.8 / 5
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Storage containers are great because you don’t have to worry about driving a bulky truck on your own or moving on a tight timeline, but you’ll want to make sure you take precautions to protect your belongings from weather-related damage, as that’s a big risk with this moving solution.
Like full-service movers, you’ll be at the mercy of the moving companies’ delivery schedule, which can mean unanticipated delays that leave you without essentials in your new home. Storage containers also present the opportunity to piece together your own full-service moving experience by hiring third-party laborers to load for you.
Rental trucks
Rental trucks give you full control over your move and immense cost savings, but you’ll be stuck doing tedious and often back-breaking work unless you hire third-party labor. You can often book a moving rental truck from U-Haul or Penske at the last minute, but you’ll need to be wary of hidden fees, such as gas, tolls, and per-mile fees.
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Rental trucks give you the ability to choose whatever size truck accommodates your move. Because you’ll be driving yourself, you can run into issues on the road. But never fear, because many companies offer roadside assistance to help you troubleshoot en route. We recommend rental trucks to movers with the time, energy, and extra hands to complete the move efficiently on a budget.
How moving with Bellhop works
Bellhop works as hard as possible to ensure every customer that uses their platform is satisfied. Here is how the moving process with Bellhop works.
Getting a quote
Once you know your move date and have a moving plan, it’s a good idea to get a quote. With Bellhop, you can use their app, call them, or go to getbellhops.com to input the details of your move and generate a quote.
Like most moving companies, they will get back to you shortly with your quote once they confirm the availability of movers in the area. With Bellhop, local movers have to accept your move.
Once a quote is provided, it is a binding quote, and you have 48 hours to place a 10% deposit to hold that rate and complete the booking process. Once your deposit is placed, it cannot be refunded unless you contact customer support to make changes to your move.
Moving day
Bellhop does not provide packing services, so you will need to ensure everything is packed before the move day arrives.
The moving truck will arrive, along with your hard-working movers, and they will get to work loading the truck. They will do all the heavy lifting, so you don’t need to worry about injuring yourself trying to help.
The Bellhop movers will drive the truck to your new home, where they will help you unload your items. While they will still do all the heavy lifting, they do not open boxes, and you will be responsible for unpacking all of your items from their boxes.
At any point during your move, you can contact customer service through the Bellhop app. While they do have a phone number you can call, it is not manned 24/7, and customers report quicker response times from the app chat feature.
Should you use Bellhop to move?
When you formulate your moving plan, you want to consider all your options. Like any moving company, Bellhop can be the best fit for some situations and the worst fit for others. You’ll want to do your due diligence to make sure Bellhop’s services and customer experience match what you’re looking for.
rating
4.3 / 5
89% of users select this mover
Below are a few sample scenarios to help you decide if the company works for your needs.
Use Bellhop Moving if:
- You want to pick and choose between labor help and moving truck rental, without needing to drive yourself
- You want straightforward pricing that won’t change on moving day
- You’re moving locally or long-distance in one of the 27 states Bellhop serves
Don’t use Bellhop Moving if:
- You want a moving company that trains its own employees
- You want a truly full-service experience that includes packing services
- You’re skeptical of more rigid cancellation policies
FAQ
How do I hire Bellhop?
You can hire Bellhop by visiting the company’s website and selecting your desired moving services. Bellhop offers the option to hire a truck and professional movers, or you can hire movers to help you load a portable storage container or truck you drive yourself.
After selecting your services, you’ll be instructed to add your contact information, starting address, and destination. Finally, you’ll select your desired moving date, receive a quote, and confirm your reservation.
You can also reach out to Bellhop by phone at (855) 567-2317.
How much does Bellhop cost?
Bellhop’s pricing structure depends on the type of move. Local moves are priced by the hour and have a three-hour minimum. You can expect to pay between $600 and $1,500 for a local move with a moving truck and labor help. You can save money by hiring labor help, which ranges from $250 to $1,000.
Studio apartments account for the lower end of that range, while four-bedroom or larger homes are at the higher end. Long-distance moving costs depend on various factors, including distance, weight of your household goods, insurance, and selected services.
Does Bellhop offer interstate moving services?
Yes, Bellhop offers interstate moving services to and from 27 states across the United States, plus D.C.: Alabama, Arizona, Colorado, Delaware Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.
Is Bellhop a broker?
Yes, Bellhop is a broker. It connects customers to local and long-distance moving carriers in the 27 states in which it operates, as well as D.C. As a broker, Bellhop doesn’t employ or train movers. Instead, it subcontracts, which can lead to varying service quality.
Does Bellhop disassemble furniture?
Yes, Bellhop disassembles furniture as part of its labor help. You’ll need to provide the tools, but their trucks have all the necessary dollies and moving equipment to relocate your furniture efficiently.
Do you need to tip Bellhop movers?
Bellhop movers work just as hard as other moving companies, so it is nice to reward them with a tip for their hard work on your move. However, tipping movers is only customary, not required.
How late can you book Bellhop movers?
Bellhop is unique as a moving company because you can book movers the same day you need them for local moves. We recommend booking in advance, however. Although you can book last-minute, it doesn’t guarantee that movers will be available to accept your moving request.
Does Bellhop charge extra for elevators or having to carry items on side streets?
Bellhop tends to have smaller trucks than larger moving companies and, as a result, they don’t typically need to charge extra to use a small ferry van to move items to and from the door, as companies with larger trucks often have to do. However, because the trucks are smaller, some larger households find they need to book two to move all of their items.
There are extra charges for homes above the first floor that do not have an elevator. Fees vary based on the number of floors movers will have to carry items and whether or not they have access to an elevator.
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