Upstart for Dealers

Did you know less than 25% of dealership associates are women? At the general manager level, that percentage drops to 10%. Liza Borches, President and CEO of Carter Myers Automotive (CMA), thinks there is still a long way to go in the realm of equal opportunity across the automotive industry. On our most recent episode of Leadership in the Dealership, Liza joined host Don Richards-Boeff to share her efforts in equal opportunity and how CMA supports women in auto. Apple: https://apple.co/4dP3HlU Spotify: https://spoti.fi/479RA0l Youtube: https://bit.ly/3Z6eWSt

Building trust is the key to sustained success in the automotive world. For Andrew DiFeo at Hyundai of St. Augustine, this trust transforms into long-lasting customer relationships, even in a world of remote selling. While tech has its place, the in-person experience remains vital for many buyers. Discover how Andrew balances digital innovation with the timeless value of face-to-face interaction. Catch Andrew's insights on the Leadership in the Dealership Podcast below: - Apple: https://apple.co/4cyaoaE - Spotify: https://spoti.fi/4cuzOG4 - Youtube: https://bit.ly/3YOlg0M

Ed Roberts, COO at Bozard Ford Lincoln, knows that the surest way to set yourself back is to focus on what you can't control. You may not be able to change interest rates or the state of the economy, but you can focus on your team's specific impact, mindset and success markers. Ed joined Don Richards-Boeff to share his perspective on building a team dedicated to aiming high in customer service and beyond. Check out a clip below, and subscribe wherever you get your podcasts: Apple: https://apple.co/3LTJCyi Spotify: https://spoti.fi/4fwGMgl Youtube: https://bit.ly/3SH5Ffz

Financing is one of the largest profit centers for dealers, so how can it also be one of the biggest frustrations in the car-buying process? With lender guidelines changing, tightening credit, longer hold times and manual processes, it’s becoming harder and harder for consumers to get fast and affordable financing. AI-powered financing changes that — making the process faster and more affordable for all. Learn how Upstart helps dealers provide more competitive rates, boost profitability and sell more cars in our latest video. https://bit.ly/46rNrnX

From the rise of EVs to investment opportunities, Steve Greenfield of Automotive Ventures shares his insights on the future of the automotive industry. As EV demand grows, dealerships and manufacturers are navigating uncertainty and evolving rapidly. Steve discusses the potential for more affordable EVs, driven by "coopetition" with Chinese automakers, and the increasing complexity of repairs with advanced tech. Ready to dive into the future of EVs? Check out an episode preview below, and listen wherever you get your podcasts! Apple: https://apple.co/46l8Pv8 Spotify: https://spoti.fi/4bUKHAB Youtube: https://bit.ly/3yckik0

Are holding costs eating away at your dealership’s profits? Brian Kramer recently dove into the economics behind holding costs and how they can erode profits. And in today's lending environment, the challenge is real. Traditional lenders often emphasize LTV and collateral criteria over a borrower’s actual ability to repay, resulting in more turndowns and unfavorable deals. But what if you could shift to individual, risk-based approvals? Learn how you might be leaving money on the table and how connected retailing plus AI-powered financing can help below: https://bit.ly/3LvaQLI And check out Brian’s original blog here: https://lnkd.in/gsEgg4fq

It’s easy to forget the importance of a game plan for when things go wrong — but having a plan can make all the difference. On our most recent episode of Leadership in the Dealership, Nathan Hollenbeck, VP of Marketing at Del Grande Dealer Group, joined Don Richards-Boeff to share DGDG's resilience through the recent CDK outage and keeping operations efficient and customers satisfied despite challenges. He also discusses the group's tech-forward approach, driven by strategically-set KPIs. Check it out where you listen to podcasts! - Apple Podcasts: https://apple.co/3WgZ5yy - Spotify: https://spoti.fi/3VWZkgL

He knows why the wait is so long in the finance department. Customers, dealers and lenders will all benefit as more processes become digital over the next five years. Join Keishawn Batts from Upstart as he shares how delays in the finance department are a concern for the dealer AND the customer. ▶ See the full episode here: https://lnkd.in/gKFb2Tdc What do you think will change in finance departments in the next five years? #autoindustry #finance #asotu #lending

Exciting news! Our Head of Dealer Success, Keishawn Batts, was just featured on ASOTU | More Than Cars's Auto Collabs! Keishawn dives into: - Overcoming tech outages - Improving credit access with AI-powered financing - Creating a faster, more efficient car-buying experience through tech advancements Keishawn’s journey from detailing cars at a Porsche dealership to leading a dedicated dealer success team at Upstart has fueled a deep passion for the auto industry and the transformative power of AI. Tune in for Keishawn's prediction of a future driven by continuous learning and innovative technology, making car purchases more affordable and efficient for everyone. 🎧 Listen now on your favorite streaming app! -Apple: https://apple.co/4cz7Kly -Spotify: https://spoti.fi/3VVKFT5

In a tightening credit environment, many independent dealerships are facing challenges in securing affordable financing options for consumers. That’s why we’re excited to share the success of CARite — one of Orlando's leading independent dealers that’s been able to provide more flexible and affordable financing options. Not only has Upstart become their top lender, financing 39% of deals in the last 3 months, but loans funded with Upstart have on average a 30% higher back-end profit compared to CARite’s overall back-end average. "Credit has been tighter than I’ve ever seen it. With AI lending, you can get more competitive rates. Plus, we know approval time kills deals. By having instant approvals and knowing the stipulations upfront, it reduces frustration for both the customer and the salesperson,” said Alex Balk, CARite’s General Manager. Check out the case study to learn how to provide the best financing options available to your consumers. https://bit.ly/3XMKX1l