U.S. Department of Labor OCIO

Major milestone alert! The U.S. Department of Labor has issued its first e-certification in our modernized Permanent Labor Certification Program (PERM) system. With support from a US Technology Modernization Fund (TMF) investment, we’ve developed a new module that electronically delivers a two-page certification to filers instead of printing and mailing up to 20 documents. The ongoing PERM modernization will lead to shorter processing time for American employers looking to sponsor skilled foreign workers and for immigrants applying for visas. Learn more about our TMF projects here: https://lnkd.in/eGnHuKe4

We are looking for an IT Program Manager (AppSW/AI) experienced with artificial intelligence technologies, software, and business system engineering and solutioning using modern methods and cloud-based technologies. If that is you, apply to work for the Office of the Chief Information Officer at the U.S. Department of Labor! In this role, you can expect to: ☑️ Supervise and manage IT teams to ensure success in improving and developing technology or enterprise architecture. ☑️ Identify opportunities to improve enterprise-level systems to support business processes and use emerging technology. ☑️ Evaluate new application software technologies, work with customers to test applications, assign permissions, perform directory/file/database maintenance, and apply security and operational patches and upgrades. The application deadline is July 26, but this job announcement will close when 200 applications have been received. For more information, visit https://lnkd.in/eSV_gkgf.

We are looking for an IT Specialist (IT Asset and Configuration Management Specialist) with experience providing technical expertise and leadership in designing and implementing new technologies. If that is you, apply to work for the Office of the Chief Information Officer at the U.S. Department of Labor! In this role, you can expect to: ☑️ Maintain an accurate inventory of all IT assets, including hardware, software and licenses. ☑️ Ensure compliance with federal regulations, industry standards and organizational policies. ☑️ Monitor software licenses to ensure compliance and prevent unauthorized usage. ☑️ Collaborate with vendors and internal teams to troubleshoot and resolve complex desktop engineering issues. ☑️ Develop and implement standardized image libraries and deployment policies for efficient desktop configuration. ☑️ And more! The application deadline is Aug. 1, but this job announcement will close when 100 applications have been received. For more information and to apply, visit https://lnkd.in/e-NtXQpt.

OCIO enjoys sharing the expertise of U.S. Department of Labor’s IT leaders, and we regularly blog to spread industry insights, news and visions for the future. Now it’s time to share your thoughts on future blogs topics by participating in the poll below. For a tour of past blogs, visit: https://lnkd.in/gP4ZE2K8 #IT #CyberSecurity #BigData #AI

📢 📢 📢 Read all about it! U.S. Department of Labor's Permanent Labor Certification Program (PERM), supported by a US Technology Modernization Fund (TMF) investment, reached a critical milestone: The issuance of its first E-Certification. OCIO modernized the system for a seamless customer experience, eliminating paper-based applications and streamlining interagency approvals in the labor certification/visa process. To learn more about this and our other TMF investments, visit https://lnkd.in/eGnHuKe4.

As the government adopts artificial intelligence to enhance public services, we must keep the principles of IT security and responsible use in mind. On July 16, the U.S. Department of Labor's Branch Chief of Artificial Intelligence Services, Lattrice Goldsby, will join FedInsider.com and other industry experts to talk about AI opportunities, safe development and more. For more information, visit: https://lnkd.in/gtJQkaXw

📣📣📣Check out Global Government Forum's upcoming webinar featuring U.S. Department of Labor's Director of the Security Operations Center Jason Ralph: https://lnkd.in/e3RAMUKC

We are looking for a Supervisory IT Specialist (Customer Support) with experience in daily operations and performance monitoring of an Enterprise Information Technology (IT) service desk supporting 10,000+ end users. If that’s you, apply to work for the Office of the Chief Information Officer at the U.S. Department of Labor! In this role, you can expect to: ☑️ Manage the main walk-in location where consistent Level 2 (desk-side) services such as break-fix, IT hardware repairs and exchanges, and user support are provided. ☑️ Work with other IT managers to provide a cohesive customer experience. ☑️ Monitor and report on service level targets for incidents, problems, and requests fulfilment; and regularly present performance results to agency executive leadership. ☑️ Maintain and test contingency plans to ensure high availability of the Support Center services. ☑️ Formulate and defend IT budget proposals and ensure maximum efficiency and cost-effectiveness in the use of IT resources. The application deadline is July 22, but the job will close when 75 applications have been received. For more information, visit https://lnkd.in/ebruWCYX

We are looking for a lead IT specialist (Enterprise Service Desk) with experience working with clients and customers to deliver optimal IT support while preserving stability and continuity of service. If that’s you, apply to work for the Office of the Chief Information Officer at the U.S. Department of Labor! In this role, you can expect to: ☑️ Support the organization's strategic plan, mission, vision, and values; and apply, communicate, and integrate these into the team's operations, workflows, work plans, work products and services. ☑️ Review customer complaints, rectify issues, and escalate them as necessary to address complex IT issues to provide more effective solutions and customer satisfaction. ☑️ Evaluate support center operations, procedures and techniques to optimize effectiveness. ☑️ Perform a variety of technical and liaison duties, including management advisory and customer advocacy. The application deadline is July 19 but the job will close when 100 applications have been received. For more information, visit https://lnkd.in/exNsEKKD.

OCIO is on a quest to spread the word about responsible use of artificial intelligence in the federal landscape. Join FedInsider.com, U.S. Department of Labor Branch Chief of Artificial Intelligence Services Lattrice Goldsby, and other industry leaders on July 16 for a roundtable discussion covering AI opportunities and challenges. For more information, visit: https://lnkd.in/gtJQkaXw