TMH Private Flood Insurance

To wrap up #CustomerServiceWeek, we're spotlighting Michala Moree, Insurance Operations Representative II from the Private Flood Division. When asked about her favorite part of the job, Michala says that she "enjoys collaborating with such a supportive team, and every day there’s an opportunity to learn something new." Special thanks to everyone who participated this year. Customer Service Week is not just about acknowledging our external customer-facing teams; it’s about celebrating all who make TMH an exceptional place to work. #OneTMH #CustomerServiceWeek2024 #TokioMarineHighland

Yesterday Hurricane Milton made landfall in southwestern Florida, bringing catastrophic wind, rain, tornadoes and flooding to many communities. Our thoughts are with those who have been affected by this devastating storm, and TMH Private Flood is committed to helping our clients recover and repair their homes, businesses, and communities. To report a claim with us, visit https://lnkd.in/gw8gTSQU More info: https://lnkd.in/gVGPYCQJ #WeatheringTheStormWithYou #TMHprivateflood #TokioMarineHighland

Hurricane Milton, now a Category 4 hurricane, is projected to hit Florida's west coast and make landfall Wednesday. Tampa Bay is forecast to face a record-breaking storm surge of 10 to 15 feet. Now is the time to act if you or your clients are in the path of this storm - residents in this area should follow any advice given by local officials and do what they can to be prepared. TMH Private Flood hopes everyone remains safe - the following link will take you to the landing pages for Ready.gov, the National Weather Service, American Red Cross, and more with tips, resources, and weather tracking: https://lnkd.in/ejc2fpZf

For #CustomerServiceWeek, TMH would like to recognize the outstanding service that our team delivers every day to our valued clients. Today we're highlighting Eliana Pina from the Private Flood Division - check out the article for her full interview. #OneTMH #CustomerServiceWeek2024 #TMH

With decades of experience and deep industry expertise, TMH Private Flood delivers creative solutions that make it easier for you to manage and grow your business. With 10+ years of flood underwriting experience at TMH, Chad Kerley elaborates on one of his biggest insurance concerns for clients: "Many homeowners mistakenly believe that their property is safe from flooding, often due to a lack of visible history of flooding in their area. This complacency can lead to a false sense of security, especially in regions that have not yet experienced significant flooding. According to FEMA, 90% of natural disasters in the USA are flood-related. Don’t wait until a flood event is on the horizon; get insured today!" #SolutionsYouCanTrust #tmhPrivateFlood #TokioMarineHighland

Our thoughts are with those affected by Hurricane Helene; Tokio Marine Highland is here to help those impacted navigate their options toward recovery. To report a claim, please visit: https://lnkd.in/gw8gTSQU For emergency water mitigation response, contact our preferred restoration vendor SERVPRO at 1-800-737-8776 or email [email protected]. https://lnkd.in/e4KVin3t

Tokio Marine Highland is closely monitoring Hurricane Helene as it looks to hit Florida as a Category 4 storm and impact much of the Southeast with powerful winds and storm surge. Visit our website to report a claim and for links to critical resources on what to do before the storm, and how you can help your clients mitigate risk and recover: https://lnkd.in/ejc2fpZf Tokio Marine Highland is here to weather the storm with you. Please reach out to your TMH representative for support, including post-event management and consultation on potential flood claims. Be prepared and stay safe. #HurricaneHelene #HurricaneSeason #HurricanePreparedness

September marks #NationalPreparednessMonth, the annual campaign to remind everyone that preparing for emergencies and disasters can keep them, their families and their communities safe. 2024's theme is “Start a Conversation." Talking about potential disasters or emergencies isn’t always easy, but it is important to start taking steps to get ready. Starting a conversation today can help you and your family take more actions to prepare - talk about steps you’ve taken and encourage others to ask questions about preparedness actions that might work for them. Find information and tips on how to protect yourself and your family before, during and after emergencies and disasters by visiting Ready.gov. #NPM2024 #StartAConversation #TMHinsurance

Automation can be a helpful tool, but a chat-bot can’t replace the understanding and personalized response you receive from a human being. At Tokio Marine Highland, an expert from our team will always be there to offer a best-in-class customer experience. It’s why agents nationwide are confident in presenting their clients with our specialized products and innovative solutions. With 15+ years of underwriting experience at TMH, Director of Client Relations Lydia M. explains what she admires most about her role: thinking "out-of-the-box to find our clients the best solutions possible." #SolutionsYouCanTrust #TokioMarine

Automation can be a helpful tool, but a chat-bot can’t replace the understanding and personalized response you receive from a human being. At Tokio Marine Highland, an expert from our team will always be there to offer a best-in-class customer experience. It’s why agents nationwide are confident in presenting their clients with our specialized products and innovative solutions. With 15+ years of underwriting experience at TMH, Director of Client Relations Lydia M. explains what she admires most about her role: thinking "out-of-the-box to find our clients the best solutions possible." #SolutionsYouCanTrust #TokioMarine