-
About
-
Clients
-
Resources
-
News
-
Reasons Why People Choose Us
-
Birmingham & Midlands
-
Exeter & South West
-
Glasgow & Scotland
-
Leeds & North East
-
London
-
Manchester & North West
-
FAQ
- SWIPE RIGHT
Global Technology Outage: Crowdstrike Update Causes Unprecedented IT Failure Impacting Businesses Worldwide - Is Your Business Interruption Covered
23rd July 2024
![](/https/www.harrisbalcombe.com/assets/img/news-harris-balcombe-crowdstrike-failure.jpg)
The global technology outage that we saw on Friday 19 July 2024 caused significant disruption and interruption to businesses and organisations all around the world, impeding health care systems, grounding flights and crashing payment systems. The cause of what is widely believed to be the worst IT failure in history, initially reported as a Microsoft issue, originated from software provider Crowdstrike.
On 18 July 2024 Crowdstrike released an update to their Falcon Sensor, which detects and reacts to threats to systems, and it was this update which contained some ‘faulty code’, which led to users the world over experiencing the Blue Screen of Death (“BSoD”). This event caused widespread chaos despite Crowdstrike being able to identify, isolate and deploy a fix during the course of the same day.
The event was not a security incident or a cyber attack and so is unlikely to be covered under more traditional Cyber Insurance policies (which tend to require the influence of malicious activity) but it is certainly worth visiting your Commercial Insurance and Cyber Insurance policies to see if you have cover for your Business Interruption losses flowing from this event and indeed our Specialist Cyber Business Interruption team here at Harris Balcombe would be happy to discuss your situation and conduct a review of your policy to see if we can be of assistance. Please do get in touch or start your claim.
START YOUR CLAIM
INCIDENT
What happened?NEARLY DONE
Please enter your detailsTHANKS
SEE WHAT OUR CLIENTS SAY
REASONS WHY PEOPLE CHOOSE US
At this point, you would hope that your insurance company is there to help but unfortunately this is not the case. We have known families who have felt intimidated by insurers and have been treated as though they have done something wrong, or are in some way to blame for their situation.
-
Over 5000
Successful ClaimsAs the UK’s leading insurance claims consultants, you can be confident you have the best team on your side -
Best AssessorsUnlike other parties involved in the claims process, you are our sole priority
-
Minimise StressKeep stress to a minimum by managing all aspects of the claims process
-
Get your entitlementGet the compensation you are entitled to by negotiating with insurers on your behalf
-
Get your life backGet back to normal life as quickly as possible by organising any support you need
- SWIPE RIGHT
EXCELLENT
See moreIt'S EASY TO START YOUR CLAIM WITH US ...
Hassle free, no obligations is how we operate. So if you’d like to speak to us call our 24/7 Helpline on 03300229179 or email us at [email protected]. Or simply click the button below ...