Automate disputes
at scale
A copilot & collaboration platform to automate disputes, reduce fraud loss, and create loyalty building opportunities.
Go live in less than
60 days
60 days
Built-in regulatory expertise to increase recovery rates
Identify and act on patterns of fraud to prevent abuse
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40%
Reduction in
processing time
processing time
50%
Reduction in
contacts
contacts
25%
Reduction in
write-offs and losses
write-offs and losses
30%
Improvement
in NPS
in NPS
![](https://cdn.prod.website-files.com/6670a4d559962296d4e052c9/6675d4cf2a45a680d1d58b3d_member-quote.webp)
Member
“I resolved my own issue and always knew its status”
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Frontline Support
“I can focus on building a relationship with the cardholder”
![](https://cdn.prod.website-files.com/6670a4d559962296d4e052c9/6675d4cf4c5b68f4dffc42fa_ops-quote.webp)
Ops
“I can get through more cases and focus on the trickier ones”
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Multi-channel self service
Meet members where they are
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Built-in Reg-E, Reg-Z Nacha, and Card Network expertise
Compliance by default
AI Automation
Limit cost and fraud loss with the first publicly available Dispute model and API
- Stay up-to-date with rules and regulations
- Increase win-rates with optimized evidence
- Get win-score prediction
Fight first and third party fraud
Avoid losing money to frequent disputers and block fraudulent merchants
![](https://cdn.prod.website-files.com/6670a4d559962296d4e052c9/669eb1e5c7dfd18b627cf74f_Casap%20Website%20Group%2017.webp)
Dispute experts at the best market rate
Supplement your team with experts to handle disputes end-to-end
![](https://cdn.prod.website-files.com/6670a4d559962296d4e052c9/669eb1e52506764a3f5fbef6_Casap%20Website%20Group%2018.webp)
We support all transaction types
- Card
- Digital Payment
- EFT
- ATM
- Check
- ACH
Integration is easy, and you'll get continued support as you go
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Partner with Casap as we become the platform for all payment and fraud operations
From ATO investigation, transaction review, and deposit review. We’ll be your complete platform.
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