“How InTech Is Responding To The Pipeline Hack: An Open Letter To My Clients”

In the wake of the Colonial Pipeline Hack, our community of Clients, Prospective Clients, and Colleagues have asked us about their preparedness for this type of disaster, and our thoughts. 

Ransomware isn’t new, not by a long shot. In fact, in 2020 (while many of us were distracted by the pandemic) $350 million in ransom was paid to attackers – a more than 300 percent increase over the previous year. The average ransom was over $300,000.  

This demonstrates a real and present danger to us all. So what’s the best way to respond? 

In a word: Preparedness. Actually, strategic preparedness. 

How do we help you if you’re a Client? 

I’ve gotten some flack about refusing to work with Clients who will not adopt our Security Stack. Its your business, and you have to make decisions that you feel are the best for you based on risks and costs. I have to do the same. If I decide its ok to work with a company who feels I’m “too serious about security” and refuses the recommendations we make, my risk skyrockets… and so do my costs.  

If you’re my Client, you’re protected with industry leading Security, monitored by a highly trained team that receives at least 4 hours of continuing security education each month, and we are bringing forward recommendations for you to shore up your security in other areas. 

The pandemic has pushed some of our regular strategic IT meetings back, and we are working to get these set in stone so you know your risks and have the information you need to make decisions about how to mitigate them. If you have concerns before we meet, please reach out to me directly. 

It is our commitment to continue this way of operating and being devoted to our 3 Non-Negotiables: Security is Paramount, Detailed Documentation, Excellence in Communication. 

To your security, 

Leia Shilobod, CEO 

InTech Solutions, Inc.