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Software used to combine multiple modes of communication from various devices into a single cloud-based interface. - Use video conferencing, VoIP, messaging, and email services from a single source - Access standard interface from smartphones, tablets, laptops, and other devices - Locate user presence across devices with display of availability status - Use administrative controls, integrations, and additional native functions such as call recording and screen sharing
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As organisations are orchestrating elevated customer journeys through the cloud, creating a flexible infrastructure becomes key while building tech stacks. We make this vision a reality with our InstaCC™ omnichannel CCaaS offering. Here, businesses get a choice of our hosted and partner hosted cloud contact centre solutions to drive fluid customer conversations leading to happier customers, highly motivated agents, and enhanced business productivity.
Make the right call with Tata Communications GlobalRapide As the world moves to a hybrid workplace environment, can your enterprise communications keep up? When you move to cloud-based communications that enhance productivity no matter where your teams are, and respond to market needs with agility, you need a managed service provider who can simplify complexity and help you deliver quick return-on-investment. Selecting the right service provider that can deliver the most effective path to cloud migration and end-to-end management is key. While it is important that the service provider can provide voice enablement, it needs to be a combination of multiple criteria for the best UCaaS results. Visit webiste to know more: https://www.tatacommunications.com/solutions/unified-communications/unified-communications-as-a-service/globalrapide/
Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging, and video, virtually anywhere around the globe. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device, and collaborate from virtually anywhere.
8x8 Express brings voice, video, and chat to your business in just a matter of minutes. Try a one-month free trial.
Intermedia Unite is our fully integrated, born in the cloud, unified communications and collaboration platform that combines video, voice, contact center, chat and file backup into a seamless experience, accessible via mobile or desktop applications. The key components and functionality of Intermedia Unite consist of the following: • Business Phone System (Voice) • Desktop and Mobile Softphone • AnyMeeting® Video Conferencing • Remote Office • Contact Center • Voicemail • Presence Indicator • Team Chat and Business SMS • SecuriSync® File Collaboration and Backup
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MultiLine apps provide users a separate business number for all work calls, texts, voicemail, and contacts on their smart phone. Most organizations choose us because they want to provide you a separate business identity on your phone. You'll be able to do all your work calling and messaging on a separate phone number, so you can keep your personal one private. MultiLine can integrate into existing corporate app ecosystems. Your organization may or may not be deploying MultiLine with one of our integrations and connectors.
Yeastar P-Series Phone System (Cloud Edition) is a full-featured cloud PBX & UC solution that can support onsite, remote, and mobile workers to help today's increasingly dispersed organizations stay connected and engaged. - Up and running today - Predictable costs - Reduced capital outlay - Less administrative burden - No maintenance - Built for the agile workforce - Geographic flexibility - Instant scalability *Turkey solution for service providers* - Deployment: No server needed. Managed by Yeastar - Architecture: High availability and deployed as clusters - Service delivery: Click to create PBX instances and scale up - Management: Easy management powered by the Yeastar Central Management platform - CRM Integration: HubSpot, Zoho, Salesforce, Bitrix24, and Odoo - Helpdesk Integration: Zendesk & Zoho Desk - Directory Service Integration: Microsoft Active Directory & Microsoft Azure AD
Integrating contact center capabilities into Microsoft Teams has become a common need for global enterprises. That’s why Microsoft Corporation initiated a certification program for Teams Connected Contact Centers. Since January 2021 we are officially the world’s first – and currently even the only – certified Microsoft Teams Contact Center. Leverage your existing investments in the Microsoft stack and extend the (voice) capabilities of Microsoft Teams to your entire workforce. Route calls directly to Teams powered agents with all our rich features, such as Call recording, Real-time Translation, IVR, Supervisor, Reporting, Wallboards and many more. Anywhere365 is developed with information sharing in mind. Therefore, it is possible to create an interface between a UCC and any other system. Next to our native integration into Microsoft Teams, we have deep integrations into 30+ CRM and ITMS systems.
Bitrix24 combines a CRM system with a Contact Center, Website Builder, and E-commerce capabilities. It features a live chatbox, CRM forms, and a website widget that can function as a 24/7 helpdesk. The self-hosted version includes a ticketing system for efficient issue resolution. The Contact Center connects to all major communication channels, including a comprehensive telephony system with features like voicemail, canned responses, call forwarding, routing, recording, and more. Users can rent or purchase phone numbers or integrate existing ones. All incoming calls and messages can be linked to CRM records or create new leads, ensuring seamless integration across communication channels like email and instant messaging. Bitrix24 enables targeted marketing campaigns, with the ability to track and evaluate results in terms of ROI and employee performance, optimizing customer engagement.
שירות הטלפוניה בענן של חברת בינת - קלאודפון, הינו פתרון חדשני פשוט לשימוש, חסכוני ומבוסס על טכנולוגיה המובילה בעולם. שנה אחרי שנה, בינת מדורגת במקום הראשון בתחום הטלפוניה ומוקדי שירות (עפ"י סקר STKI). אתם מוזמנים ליהנות מהשירות האמין של בינת ואנשי המקצוע המובילים בתחום. השרות מבוסס על הפתרון של חברת סיסקו אשר נבחרה מזה 10 שנים ברציפות לטכנולוגיה המובילה בעולם. חיבור לטכנולוגיית טלפוניה בענן מתקדמת זו תשדרג את הפעילות העסקית שלכם. חלפו הימים שצריכים לרכוש מרכזיה וציוד. פתרון קלאודפון מאפשר לכם לשלם עלות חודשית קבועה אשר כוללת הכל: ציוד קצה (כגון טלפונים), ניהול, תפעול ותחזוקה שוטפים. בזכות השרות המנוהל של קלאודפון, אין צורך להחזיק צוות שיתפעל ויעדכן את המרכזייה. ע"י הצטרפות לשירות האחריות עוברת לבינת. מעבר לעדכונים וטיפול בתקלות, בינת מנטרת את המערכת שלכם 24/7 ומבצעת פעולות יזומות למניעת תקלות. קלאודפון הוא פתרון מודולרי בו אתם בוחרים את החבילה המתאימה לכם בדיוק. תמיד תוכלו לבצע שינויים ותוספות במהירות ובפשטות. מספר העובדים בארגון גדל? מעוניינים להוסיף תאים קוליים? אולי Fax2Mail? מוקד