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Software used to monitor and optimize online reviews to promote brands and products. - Capture reviews from social media and other sources on a centralized platform - Monitor for feedback to build brand reputation and address customer concerns - Receive alerts of negative reviews and analysis of online sentiment - Use forms, surveys, and other methods to solicit new reviews
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Birdeye Reviews is a best-in-class reputation management solution for multi-location businesses to attract more customers by boosting their local SEO and helping them rank higher. It’s a messaging-first platform that lets businesses automatically generate reviews from 200+ sites, respond to them from a unified inbox, and amplify reviews where they matter the most.
Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack.
Build your online reputation for individual employees or practitioners, locations, departments, branches, regions, and overall brand with XMP's powerful reviews management features. Automatically request reviews at customer journey points that matter and publish reviews on Google, Facebook, and the industry sites that matter to you (our mortgage clients, for example, share reviews on sites like realtor.com, LendingTree, Zillow, Mortgage Coach, and more). Using the voices of your customers builds brand trust and supports your efforts to move up in your local search. From the platform you can view all of your reviews, filter, reply, flag and escalate for further action so you can take control of your reputation.
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Feefo isn’t your average reviews platform. We enable the businesses that work with us to collect feedback that they can trust, ensuring that the reviews we collect are the real opinions of real people. Feefo’s versatile and scalable toolkit of products help your business make the most of every customer relationship, using feedback as a source of valuable and actionable insight that can be used to improve your customer experience and, ultimately, build a better business.
Enterpret is a Unified Customer Feedback Intelligence Platform. Leading product organizations use Enterpret to accurately leverage the Voice of the Customer in building best-in-class products. We automatically aggregate feedback from various sources such as support tickets, public reviews (App Stores, G2), survey responses, user interview recordings, social media, communities, etc, and analyze it using state-of-the-art NLPs to turn feedback into insights. What sets Enterpret apart is we: 1. Build customer-specific adaptive AI models that provide the most granular and accurate categorization of all customer feedback 2. Connect customer feedback to revenue impact to help product leaders confidently prioritize things that will actually move the needle for your business. Product organizations are using Enterpret to learn, listen, and take action so they can deliver the best customer experiences and more value to the business.
FidSparK is the specialised solution in the automotive sector for collecting and managing customer reviews, monitoring your online reputation, and making the most of positive reviews. Schedule automatic review requests via email or SMS and enhance interaction with your customers through automated thank-you messages. Manage all your reviews from Google, Facebook, and other leading platforms in a single tool. Minimise customer loss by quickly handling negative feedback and avoiding unfavorable reviews, enhance your digital reputation, and attract more potential customers. With FidSparK's data analysis, gain valuable insights into future purchasing decisions through post-sales feedback, retain your current customers, ensure a strong online reputation, and capture more leads. FidSparK: improve your online reputation and elevate your digital presence.