"Nowadays, our goal is to prevent these incidents before they occur. We want to improve the quality of life for our customers, both in retail and commercial." — Our Group Chief Information and Digital Officer, Ericson Chan, in an interview with Forbes Colombia where he discussed our digital transformation journey. Ericson highlighted how we have been emphasizing on sustainable operations and the integration of AI into business processes such as claims and risk forecasting. He also pointed out the importance of building a sustainable workforce, internal development programs and how the Zurich Innovation Championship fosters innovation. To learn more about how Ericson and Zurich are revolutionizing insurance, check out the article below or view the link to read the original in Spanish here ➡️ 🔗 https://lnkd.in/eMjuNDBA #ZurichInnovates
This is very impressive Ericson Chan, circa 2.3% of annual revenue allocated for Digital Transformation and the kind of budget needed to truly have an impact. I am very interested in your approach and how you are going to successfully deliver your transformation benefits as I see the majority of companies with ambitious plans to implement the latest tech only to diminish their benefits as they use archaic methods such as powerpoint and excel to run their strategic initiatives. With the failure rates being as high as 70-80% there is a huge opportunity to set a global benchmark to deliver success.. lets discuss!
I would start by asking in Zurich how to make the selection or recruit personnel in Barcelona.
Well defined data and AI strategy enabled by cloud and enforced by security. You are setting the example for rest of the insurance organization to follow. Great to see Zurich’s clear vision and strategy !!
I admire any company that allocates 1.8 billion for anything. Few companies achieve this. Kudos!
Zurich Wealth Accumulation Plan: Bad services. Bad experience. Not recommended
Ahead of the curve. Well done Zurich.
Impressive Ericson Chan! It is always tricky to plan and realise the transformation in such a big organisation but once again Zurich proves it's possible.
External Communications at Zurich Insurance Company Ltd
1moSuper comprehensive piece that really shows Zurich's tech efforts in the last three years and how they are paying off.