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🔥 Exciting Opportunity Alert! 🔥 We're thrilled to announce that Wonders is seeking a seasoned leader to drive excellence and innovation in our customer experience strategy! 🚀 🚀 🚀 As the Senior Director of CX Strategy and Operations, you'll shape and execute our customer experience strategy, ensuring exceptional delivery and satisfaction. You'll manage a high-performing team and oversee daily operations to maintain top-tier performance. In this role, you'll also develop and implement our site expansion strategy, provide user feedback for product development, manage budgets, enhance revenue streams, and align operations with company goals. 🗣 🤝 🎯 The ideal candidate has 7+ years of experience in service operations, especially in SaaS or tech environments. Strong strategic thinking, problem-solving, and communication skills are essential, along with experience in leading high-performance teams and making data-driven decisions. Please note, this role is based in Dumaguete and requires on-site presence from Tuesday through Saturday, midnight to 9 am local time. Click the link below to learn more and apply: https://lnkd.in/dskYW6gS #TechCareers #Hiring #Wonders #CareerOpportunity

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John Morales

Fraud & Claims Operations Professional, SME, Trainer

3mo

Do you have position available in manila Philippines??

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