🔥 Exciting Opportunity Alert! 🔥 We're thrilled to announce that Wonders is seeking a seasoned leader to drive excellence and innovation in our customer experience strategy! 🚀 🚀 🚀 As the Senior Director of CX Strategy and Operations, you'll shape and execute our customer experience strategy, ensuring exceptional delivery and satisfaction. You'll manage a high-performing team and oversee daily operations to maintain top-tier performance. In this role, you'll also develop and implement our site expansion strategy, provide user feedback for product development, manage budgets, enhance revenue streams, and align operations with company goals. 🗣 🤝 🎯 The ideal candidate has 7+ years of experience in service operations, especially in SaaS or tech environments. Strong strategic thinking, problem-solving, and communication skills are essential, along with experience in leading high-performance teams and making data-driven decisions. Please note, this role is based in Dumaguete and requires on-site presence from Tuesday through Saturday, midnight to 9 am local time. Click the link below to learn more and apply: https://lnkd.in/dskYW6gS #TechCareers #Hiring #Wonders #CareerOpportunity
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A+ Talent Availability Alert! 🔔 I'm excited to pay it forward and introduce some incredible US based talent that won't be on the market for long. Are you or someone you know looking to hire top talent in Customer Experience, Customer Care, Digital Care Operations, Customer Marketing, or Customer Success? I know of some amazing professionals that could be a perfect match for your brand or SaaS vendors. Here are high level profiles for those on the brand side: - CXO / SVP of Customer Experience with 20+ years of experience leading global teams for consumer-focused businesses. - VP / Director of Customer Experience with 15+ years of experience leading contact center and customer care orgs for consumer-focused businesses. - Director of Community with 15+ years of experience in customer marketing and customer engagement. On the SaaS vendor side: - Sr. Manager of Customer Success with 10+ years leading CS teams. I've personally worked with each of these professionals and would highly recommend them. Let me know if we can make some introductions! #talent #hiring #networking #cx #customersuccess #customerexperience #communitymanagement #leadership
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Public Servant | Thinks about Product in Public (Sector) for the California Department of Health Care Services | Future Founder, Public Servants for the Common Good Network (PS4COGO.net)
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DVA is not associated with this job post. Principal Product Manager, USA https://lnkd.in/gEp2dFQi What would your day-to-day look like: Manage a product roadmap for a set of features from inception through implementation; collect requirements, establish key performance metrics, craft the user experience, and drive execution Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution. Work with business leaders to help develop and drive business cases for product features Shape the strategy and roadmap for Hopper’s key hotel booking services and APIs Own supply quality tracking, ensuring we maintain a high-quality booking experience. Use good judgment to make appropriate trade-offs when scoping and specifying solutions, ensuring that anything we build adds value to the business and continues to delight our users... #career #job #jobs #jobsearch #education #business #success #hiring #careergoals #work #motivation #recruitment #love #employment #careers #careerdevelopment #resume #college #goals #job #training #careeradvice #interview #nowhiring #careercoach #entrepreneur #leadership #jobseekers #virtualassistant
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How many people can say their day job makes a real difference in the world? 🤔 Here's your chance to do just that. In this role, you'll be shaping how people learn and how companies invest in their talent, all while collaborating with a great team. If you're a Customer Success Manager at the top of your game, and looking for meaningful work, we think you'll find this opportunity right up your alley. Reach out to myself or David Schnabl if you want to know more. I'll leave the link to apply in the comments 👇 #hiring #customersuccess
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DVA is not associated with this job posting Senior Product Manager, Member https://lnkd.in/gnR2btWx Essential Job Functions: Work with product leadership to prioritize, sequence, and assess the platforms (e.g. web, SMS, automated phone systems) we build in to engage our members. Develop and voice a clear strategy for your product area. Create data-informed, user-compelling, and business-impactful roadmaps. Own execution across multiple technologies to build features that our members use and value. Balance executional rigor with velocity, and empower your team as they build. Work collaboratively with and mutually uplevel engineering, design, research, data, and operations. Empower cross functional collaborators to feel ownership of and improve the work we do. Ensure we are purposefully learning from our work through well-constructed experiments, research and data analysis, and monitoring of product performance. Foster a deep understanding of our users in yourself and the team, and use those insights to create engaging, business-building user experiences. Thrive in a startup environment by creating clarity from ambiguity and moving nimbly. #employeeexperience #people #culture #hiring #talent #skills #passion #leadership #hr #humanresources #team #strategy #hrstrategy #business #team #careers #employment #jobs #hiring #job #jobsearch #recruitment #career #work #careers #recruiting #nowhiring #resume #jobhunt #business #jobseekers #jobopening #jobseeker #hiringnow #interview #jobsearching #vacancy #cfbr #education #jobinterview #jobopportunity #employmentopportunities
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Fraud & Claims Operations Professional, SME, Trainer
3moDo you have position available in manila Philippines??