At Whiskey House of Kentucky, our complete and total focus is on our customers. We aren’t distracted by building our own brands or running a public hospitality program. Whether real or perceived, a conflict of interest exists when a contract manufacturer owns its own brands. How do we know? Because we created and ran a facility that struggled with that challenge on a regular basis.
This time around, we’re doing it differently. We’ve removed all friction points between us and our customers. With no brands of our own and a campus closed to the public, Whiskey House is hyper-focused on providing the highest quality custom whiskey production, innovative liquid design, exceptional customer service, and the most competitive pricing for our exclusive branded customers. The manufacturing design, capabilities, and technological infrastructure of Whiskey House is unlike anything in the American Whiskey industry.
Creating a customer centric culture isn’t easy. It starts by developing the core principles of the business. It takes time, focus, and dedication. Many start-up businesses lose sight of this in an effort to simply get up and running. Luckily, we aren’t just any start-up. We know just how important it is to focus on building culture from inception.
At the end of the day, a distillery is nothing more than metal and fancy equipment; it’s the people who produce great whiskey and service for our partners. That’s why, as a team, we wrote our Mission, Vision, and Values together. These principles form the core of who we are and how we operate. It’s our pleasure to share them with you:
Mission
Through innovation and collaboration, we create exceptional customized American whiskey that builds sustained brand recognition for our exclusive partners.
Vision
Recognized as the global leader in transforming the contract American whiskey industry.
Values
Integrity: We consistently do what’s right, even when it’s not easy.
Communication: We listen and share honestly and transparently so all are informed and valued.
Partner Focus: We understand the needs of our partners and ensure everything we do adds value.
Innovation: We embrace curiosity and creative risk taking to continuously deliver advanced solutions.
Learn more about us at: https://whiskeyhouse.com
Fluid Improvement Specialist at Findlow Filtration Inc.
1moMy favorite expression among whiskeys.