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Generative AI is transforming industries, and we see its incredible potential in fintech industry—hyper-personalized customer experiences, enhanced risk assessment, and improved fraud detection. At our company, where finance meets technology, we see GenAI as a new frontier for innovation and new possibilities💡. Noticing the up and rising trend of Gen AI, we have hosted a series of GenAI lunch & learn sessions for our WeLabbers. Big thanks to Nap Chan, Peter Ng, and Kenneth Yiu for sharing the knowledge of how we can use these AI-powered tools to generate tailored texts, high-quality visuals and videos, and analyze customer preferences and trends to enhance the customer experience✨. Our Group Business Intelligence team also shared some exciting AI initiatives, including an internal "BI Bot" chatbot🤖 that enables different teams to achieve certain extent of automation and streamline workflows, freeing up their time for other higher-value tasks!  Thanks Edward Wu, Sarah Cheung, Geoffrey Wong, Matthew Tsang for the inspiring demonstration. We look forward to seeing more scenarios in near future! As we continue pushing the boundaries of what's possible in fintech, we will leverage tech even more to take our operations and customer experience to the next level💪🚀! WeLab Bank #fintech #GenAI #growthmindset #LunchAndLearn #knowledgesharing #automation #innovation

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