Vishleshan Software Solutions’ Post

In his article titled “Expanding the Digital Enterprise: Trust,” Jagdish Belwal discusses the critical role of trust in the context of digital transformation. In this series written for Dataquest he discusses how enterprises can navigate the challenges of expanding their digital footprint while maintaining trust with stakeholders. Here's a summary of the key points: 1. Digital Enterprise and Expansion: - A digital enterprise aims to optimize processes, reduce costs, and improve efficiencies through automation and technology - Expansion involves extending the digital footprint from partners to customers and the broader ecosystem. 2. The Trust Challenge: - Trust becomes a significant challenge during this expansion. - Stakeholders (employees, partners, and customers) worry about the impact of digital transformation on their roles and data. 3. Digital Disintermediation: - Digital-first players often disintermediate traditional channels, concentrating power in the hands of platforms. For instance, ride-sharing services like Uber and Ola replacing travel agencies and property platforms like NoBroker.com bypassing property brokers 4. Threat of Internal Disintermediation: - Enterprises expanding their digital footprint must communicate their intent clearly to channel partners. Failure to do so may raise concerns among partners. - Effective change management is crucial to prevent unintended consequences. In summary, trust is essential for successful digital expansion, especially in a market shaped by digital disintermediation. Clear communication and managing change are key to building trust with stakeholders. You can read the full article by Jagdish Belwal here: https://lnkd.in/gnaXaXhH

Expanding the digital enterprise: Trust

Expanding the digital enterprise: Trust

dqindia.com

Jagdish Belwal

FlocknGo Co-founder | Startup Mentor | CEOs' Digital Coach | Transformation & Growth | Criticaleye Board Mentor | ClarITea Chat - Linkedin Live Host | Former CIO at GE & Tata Motors | Avid Golfer

6mo

Thank you Team Vishleshan for reviving this important series of articles.

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